---
description: Review of CloudContactAI Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CloudContactAI | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [CloudContactAI](/software/240039/cloudcontactai)

# CloudContactAI

Canonical: https://www.softwareadvice.co.uk/software/240039/cloudcontactai

> CloudContactAI provides an ability enhance to the sales process because customers are no longer responding to emails or phone calls. The unique ability to send and respond directly to text messages will increase sales.

Based on the success of sales campaign, teams may even begin to use CloudContactAI to help recruit employees. By texting the current customer database, managers may be able to fill all of the open hourly staff positions in preparation for the winter busy season.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: AllCode

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Argentina, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia, Falkland Islands, Faroe Islands and 48 more

## Features

- 2-Way Messaging
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Responses
- Autoresponders
- Batch Communications
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Planning
- Campaign Scheduling
- Chat/Messaging
- Click Tracking
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Management

## Integrations (5 total)

- ActiveCampaign
- HubSpot CRM
- HubSpot Sales Hub
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [SMS Marketing Software](https://www.softwareadvice.co.uk/directory/4532/sms-marketing/software)
- [Email Marketing Software](https://www.softwareadvice.co.uk/directory/4697/email-marketing/software)

## Alternatives

1. [Gmail](https://www.softwareadvice.co.uk/software/171529/gmail) — 4.8/5 (13327 reviews)
2. [Brevo](https://www.softwareadvice.co.uk/software/18887/brevo) — 4.6/5 (3408 reviews)
3. [Mailchimp](https://www.softwareadvice.co.uk/software/111921/mailchimp) — 4.5/5 (17572 reviews)
4. [Success.ai](https://www.softwareadvice.co.uk/software/426397/success-ai) — 4.8/5 (415 reviews)
5. [MailerLite](https://www.softwareadvice.co.uk/software/100595/mailerlite) — 4.7/5 (2256 reviews)

## Reviews

### "We use CCAI as our primary tool for contacting customers" — 5.0/5

> **John** | *18 February 2023* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: We use CloudContactAI to enhance our sales process because customers were no longer responding to emails or phone calls.
> 
> **Cons**: The reporting needs to improve. We have some basic reports, but would like to be able to do more.
> 
> We love the product. We use it daily at all of our 25 facilities.

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### "Email is dead ... You need to be using SMS" — 5.0/5

> **Gary** | *23 March 2023* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: The fact that we can send mass sms to our customers and leads and respond to them in real time on our desktop/laptop computer is very effective. We have integrated it with our database so our people don't need to leave our software to access and respond to text messages.
> 
> **Cons**: Character limits per text message. I think this is not something that CCAI can control and they make it clear how many characters you have left so they help you manage them to prevent writing a text message that is too long and getting charged for two text messages.
> 
> We use CCAI for everything. We have texted our customers about job openings and have filled those positions saving money on job boards. We have used it with our existing customers to notify them of changes in schedule or upcoming deadlines. We also use it with existing clients to upsell our products. We use it with new leads to move them through the sales process. Nothing works better than SMS. People don't respond to emails or answer their phones but they still read their text messages.

-----

### "I use CCAI every day, and I really like it" — 5.0/5

> **Heather** | *14 April 2023* | Sports | Recommendation rating: 9.0/10
> 
> **Pros**: I can reach out to players at our facility easily from our Facility Console due to our integration with them. When players respond, the 2 way messaging feature enables me to respond in real time. When we blast out to a number of people, we're able to add multiple users to the account so we can address the responses all at once.
> 
> **Cons**: The reporting could be improved, but we don't really even use the reports. The engagement with SMS is mind boggling, so we're happy with it.
> 
> CloudContactAI has really improved our business. Coming out Covid, we couldn't get anyone to come to the facilities. We tried calling and emailing, but they didn't work. CCAI's SMS solution is the way to go.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/240039/cloudcontactai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/email-marketing/cloudcontactai-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/240039/cloudcontactai> |
| en-GB | <https://www.softwareadvice.co.uk/software/240039/cloudcontactai> |
| en-IE | <https://www.softwareadvice.ie/software/240039/cloudcontactai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/240039/cloudcontactai> |

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