---
description: Review of TocToc Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: TocToc | Reviews, Pricing & Demos - SoftwareAdvice GB
---

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# TocToc

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> TocToc is an all-in-one platform to manage the entire customer journey, from client onboarding to customer engagement. It simplifies and digitalizes procedures to improve performance and customer relations.
> 
> Verdict: Rated **4.8/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 14 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TocToc
- **Founded**: 2014

## Commercial Context

- **Starting Price**: €20.00
- **Pricing model**: Per User
- **Pricing Details**: Price is per Operator and Account license to the platform
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Supported Languages**: English, Italian, Spanish
- **Available Countries**: Italy

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Authentication
- Autoresponders
- Calendar Management
- Canned Responses
- Chat/Messaging
- Chatbot
- Client Management
- Collaboration Tools
- Compliance Management
- Contract/License Management
- Customer Engagement
- Customisable Branding
- Customisable Templates

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Onboarding Software](https://www.softwareadvice.co.uk/directory/1396/employee-onboarding/software)

## Related Categories

- [Onboarding Software](https://www.softwareadvice.co.uk/directory/1396/employee-onboarding/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Digital Signature Software](https://www.softwareadvice.co.uk/directory/4235/electronic-signature/software)
- [Client Onboarding Software](https://www.softwareadvice.co.uk/directory/4483/client-onboarding/software)

## Alternatives

1. [Progress ShareFile](https://www.softwareadvice.co.uk/software/420058/sharefile) — 4.5/5 (439 reviews)
2. [ClientPoint](https://www.softwareadvice.co.uk/software/39167/paperless-proposal) — 4.6/5 (166 reviews)
3. [Moxo](https://www.softwareadvice.co.uk/software/142336/moxo) — 4.0/5 (24 reviews)
4. [Clustdoc](https://www.softwareadvice.co.uk/software/434990/clustdoc) — 4.7/5 (61 reviews)
5. [HoneyBook](https://www.softwareadvice.co.uk/software/365179/honeybook) — 4.7/5 (678 reviews)

## Reviews

### "The solution for our Customer Service\!" — 5.0/5

> **Chiara** | *12 July 2016* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The price for the BAND version is very good when compared to the features that it offers for our work.
> 
> The service is very fine, we can help customers well and see that they remain satisfied because then carry out the order. We use TocToc Video Live Chat mainly to give assistance and support customers, also for the method of purchase.

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### "La migliore chat italiana" — 5.0/5

> **Ivan** | *22 June 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Collaboriamo e utilizziamo TocToc da diversi anni, con i nostri clienti del settore automotive, con successo. Riteniamo sia attualmente la migliore chat italiana in commercio.
> 
> **Cons**: La mancanza delle integrazioni con i tool di messaggistica quali WhatsApp, Messenger e Google My Business

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### "Simple and usefull Video Live Chat for websites" — 5.0/5

> **Fabiana** | *12 July 2016* | Recommendation rating: 9.0/10
> 
> **Pros**: It is very simple to activate the use of TocToc and it is multilingual.
> 
> I load TocToc on some of my clients websites to enable them to answer visitors questions in real time and to permit the interaction in video, because for them is necessary to show their work in progress for the creation of products in sale. Operators use TocToc in a very simple and direct way and Customer recive always, as they said, a satisfying and unique service.

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### "Digital Transformation? Finalmente poche chiacchiere e molti fatti." — 5.0/5

> **Edmondo** | *1 June 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Toc Toc e’ una soluzione straordinaria sviluppata e gestita da un Team molto forte e focalizzato sulla trasformazione digitale vera, all-inclusive o modulare, dalle pmi alle grandi aziende.

C'e' tutto quello che serve: Engagement del cliente full digital o Ibrido (on+offline), riconoscimento, firma digitale, conservazione: tutto a prova di "compliance" e con le certificazioni necessarie.
> 
> **Cons**: non ho rilevato inconvenienti, solo qualche necessità aggiuntiva che non avevamo previsto, prontamente 
 gestita dalle persone di Toc Toc a costo zero.
> 
> Ho avuto modo di vederli al lavoro, un team che non vuole vendere il solito progetto IT “chiavi in mano” con sviluppi ed integrazioni software, ma studiano programmi di crescita del business del cliente/partner, con impatti minimi per partire e attenzione massima nel tempo per fare in modo che le cose accadano e continuino a migliorare.
Sai sempre con chi parli, persone vere e sempre disponibili.

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### "Ottimo prodotto" — 5.0/5

> **Francesco** | *5 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ottima esperienza sia lato progettzione e delivery che assistenza post vendita per l’implementazione di soluzioni di identificazione e firma elettronica.
Nello specifico abbiamo integrato la loro piattaforma in diversi progetti di digitalizzazione dei processi con firme elettroniche semplici, avanzate e qualificate con anche l’ausilio di loro personale certificato.
5 stelle alla competitività e scalabilità della piattaforma.
> 
> **Cons**: Valutando la complessità dei progetti non ho nulla da segnalare come inconveniente

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/239326/toctoc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/toctoc-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/239326/toctoc> |
| en-GB | <https://www.softwareadvice.co.uk/software/239326/toctoc> |
| en-IE | <https://www.softwareadvice.ie/software/239326/toctoc> |
| en-NZ | <https://www.softwareadvice.co.nz/software/239326/toctoc> |

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