NetSuite OpenAir

3.9
Overall rating
Reviews

3.9
Overall rating
Reviews

About NetSuite OpenAir

NetSuite OpenAir offers buyers a collection of applications designed to support every stage of the professional services delivery lifecycle. Offered as Software-as-a-Service, the platform includes applications to manage projects, resources, expenses, and timesheets. There are additional applications for billing and invoicing and project accounting, as well as analytics; the system is also optimized for mobile usage. NetSuite OpenAir Connect allows users to sync the web-based platform with a company's existing front- and back-office systems. NetSuite OpenAir was developed to support the needs of professional services firms in any vertical, but is best suited to larger organizations with more than 500 employees. Companies with under 500 employees should look to NetSuite SRP (Services Resource Planning), which offers similar functionality that has been tailored to smaller buyers. NetSuite's collection of PSA solutions are currently utilized by more than 1,500 professional service companies worldwide, both small and large.
NetSuite OpenAir Software - Resource Management
NetSuite OpenAir Software - Real-Time Dashboards
NetSuite OpenAir Software - Project Portfolio View
NetSuite OpenAir Software - Customized Invoice with Approvals
NetSuite OpenAir Software - Resource Scheduling View
NetSuite OpenAir Software - Resource Staffing Plans & Requests
NetSuite OpenAir Software - Resource Management - thumbnail
NetSuite OpenAir Software - Real-Time Dashboards - thumbnail
NetSuite OpenAir Software - Project Portfolio View - thumbnail
NetSuite OpenAir Software - Customized Invoice with Approvals - thumbnail
NetSuite OpenAir Software - Resource Scheduling View - thumbnail
NetSuite OpenAir Software - Resource Staffing Plans & Requests - thumbnail

NetSuite OpenAir pricing

NetSuite OpenAir does not have a free version. NetSuite OpenAir paid version starts at US$399.00/month.

Starting Price:
US$399.00/month
Free Version:
No
Free trial:
No

Alternatives to NetSuite OpenAir

NetSuite OpenAir Reviews for UK Users

Feature rating

Value for Money
3.7
Functionality
3.6
Ease of Use
3.2
Customer Support
3.4
5 reviews of 43 View all reviews
Jonathan
Jonathan
  • Industry: Hospital & Health Care
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 10/10/2017

Great tool but lacked some data integrations

Pros

Robust features that we could leverage across our services business. Provided scheduling tools that allowed for visibility into areas of high and low utilization for scheduling.

Cons

Lack of integration to the project financials. We struggled with integrating the contract data into the project so we could track profitability real time.

Michael
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
2

4
Reviewed on 08/11/2024

OPenAir for Services Organizations

Have used it manage our projects, billing and time tracking for 5+ years integrated with Netsuite. AS the organization has evolved we have had to push OpenAir to limitations of the system to conform to current and evolving business processes

Pros

OpenAir has robust capabilities when implemented from the groun dup properly thinking of future use and change in mind

Cons

Custom reporting and data can sometime be hard to extract for exact end user reports

Alternatives Considered

Kantata

Reasons for Switching to NetSuite OpenAir

Integration with backend NetSuite and initial capabilities for resource management and project budget tracking to drive customer invoicing.
Monica
  • Industry: Management Consulting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
3
Customer Support
0

3
Reviewed on 14/11/2024

NetSuite OpenAir

Overall OpenAir has been tedious when it comes to using it for timekeeping and keeping track of projects. The reporting out of the system is lacking, therefore, have to use separate smartsheets in order to keep up with project assignments. There currently isn't functionality that allows for auto approval, which other platforms allow for.

Pros

The ability to have multiple timesheets available for the same time period.

Cons

Having to add notes for each and every activity when tracking time.

Shahzad
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 18/12/2024

Highly Recommended.

My overall experience has been good. Infect I enjoy raising PO using this tool.

Pros

I use NetSuite to raise PO for vendors. Its easy to use and convenient to track.

Cons

The interface could be improved. Sometimes its difficult to navigate.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
2
Customer Support
0

4
Reviewed on 20/12/2022

Good time tracking, limited project management features

Used for approximately 3 years to manage project, time tracking and resource management

Pros

It’s a great tool for time tracking and reporting. simple reports that can be shared with customers

Cons

Not many features for project management and resource management capabilities is limited. Also not very user friendly and requires training on its functionalities

Response from Oracle

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied 05/01/2023

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