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About Bugzilla
Bugzilla is an open-source bug tracking software solution that enables software developers to track bugs and defects during software development. Features include automated bug detection, bug lists, patch management and web services.
Bugzilla’s Advanced Search feature allows software developers to create advanced search queries to track and list bugs. In addition, the platform shares automated email notifications whenever the bug tracking settings are changed.
Bugzilla’s Time Tracking feature enables executives to estimate time for debugging, track work hours spent and establish deadlines. It also shares bug list in extensions, such as Atom, Comma-Separated Value (CSV) and iCalendar.
Bugzilla allows managers and team leaders to assign and delegate bugs to different team members with the help of a drop-down list.
Bugzilla is available in multiple languages such as Spanish, Japanese, French and German.
Bugzilla pricing
Bugzilla has a free version.
Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No
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Bugzilla Reviews for UK Users
Feature rating
5 reviews of 136
View all reviews
Ramon Israel
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 22/09/2021
Best value for your money.
I really like bugzilla for error management, as a testing company, something it gets hard to merge our internal operation to external operantion´s customers, so far with Bugzilla this task gets very easy.
Pros
It is very scallable.
Easy to manage.
Easy to deploy.
Easy to share to internal team and customers.
Cons
From my experience it was not very easy to install, as it is an open software, I needed to pay for a third party for deployment. So far, this allows it to be very easy and it is quite cheap (250 USD per year for 5GB storage).
Alternatives Considered
JiraReasons for Choosing Bugzilla
ExpensiveSwitched From
JiraReasons for Switching to Bugzilla
Bugzilla is cheaper.
yossi
- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 08/06/2022
the easiest way to track bugs
i love the fast ability to activate it and use it. basic functionality can be moderated and it is very close and similar to Jira
Pros
i love the fact that installment is easy and fast and users can start working within the hour. when you manage large scale teams, you don't want to "burn time" on setting things up.
the fact it is common and familiar makes it easy for new users to start using it fast and there is no ramp-up time to learn it
Cons
as a security company, there is always fear of loosing info, or being hacked. need an ability to be able to download all the boards and use them offline
Alternatives Considered
JiraReasons for Switching to Bugzilla
This was the cheaper option, when most options still remain with you, and as this is very familiear, it is easy to add new users to use this
Chetan
- Industry: Broadcast Media
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
-
Review Source
3
Reviewed on 07/09/2022
Better alternatives available
The overall experience with Bugzilla was good. Back then there was no JIRA (or atleast it wasn't as popular as it is now) or ZOHO, and hence the adoption was a no-brainer. Since the rise of Atlassian and JIRA, the market share has completely been wiped away, barring a few customers/companies who still run it. And the beauty of FOSS has helped them retain some of their loyal users. The interface is very light, deployment is easy and no maintenance is needed unless there's a security upgrade coming.
Pros
When I used Bugzilla early on in my career, and I am speaking about 10 years ago, it was my first issue tracking software as a QA Engineer. The simplicity of the tool really got me further interested in the Quality career. While there are many sophisticated tools out there for issue management, a few things that work in it's favor is the community support, free-and-open-source (FOSS) and the ease of deployment. Their email alerts are very useful and detailed. Their reports were pretty good back in the day.
Cons
Their limited pace in the development and continuous improvement of the tool has been the reason for it losing it's marketshare. The most recent version was last deployed in 2016 (yes, 6 years ago), and in this time, if you are not up to date with the most recent and relevant asks, somebody is bound to take over your marketshare. That said, the company I work with still uses it (alongwith paid support) to ensure we are keeping track of long-running projects.
Alternatives Considered
QMetryReasons for Switching to Bugzilla
This was the defacto tool at my organization for issue tracking. There was no JIRA/ZOHO back in the day. Bugzilla being available free and open source was also a reason for us to choose this platform
shelly
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 03/10/2023
Bugzilla : The ultimate bug tracking tool
Overall experience is that it is a good tool for defect tracking and gives user the flexibility of uploading test results in .jpg , .png and video format.
Pros
The most important Pro of bugzilla is the ease of use. Freshers can easily get a hand of it and focus on testing rather than learning a tool to report the bugs found.
Cons
Major drawback is it lacks the way to track exploratory testing results and can't automatically add test case execution results.It takes a lot of time to fill up all the bug description form.
Derrick
- Industry: Program Development
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 20/05/2024
Tackling Software Glitches with Ease
Pros
We recently reported a problem with an app feature, and Bugzilla helped me provide all the necessary details for a quick fix.
Cons
The interface is a bit old-fashioned and hard to use, especially for new users.
