--- description: Review of PatientNow Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PatientNow | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [PACS Software](/directory/176/picture-archiving-and-communication-systems/software) > [PatientNow](/software/23634/patientnow) # PatientNow Canonical: https://www.softwareadvice.co.uk/software/23634/patientnow Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/23634/patientnow?page=2) > PatientNow is an EMR practice management software designed for aesthetic and wellness providers. It supports various specialties, such as med spas, plastic surgery clinics, weight loss centers, IV therapy providers, dermatology practices, and wellness facilities. The software includes tools tailored for aesthetic medicine providers. Its Electronic Medical Records functionality supports accurate record-keeping and streamlines clinical workflows. Practice management features help manage appointments, improve operational processes, and support financial tasks. Patient engagement tools include online forms and automated reminders. Additional features include secure payment processing, digital marketing tools with SMS and email automation, and photography management through the integrated RxPhoto app. PatientNow adheres to HIPAA compliance standards, using data encryption and role-based access controls to safeguard patient information. Regular security audits and continuous monitoring are implemented to address potential vulnerabilities. The software combines automation for routine tasks with tools for managing essential operations, helping medical professionals focus on patient care. > > Verdict: Rated **3.9/5** by 297 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 297 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: PatientNow - **Location**: Greenwood Village, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact PatientNow for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audit Trail - Automated Scheduling - Availability Indicator - Batch Processing - Before & After Pictures - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Cancellation Tracking - Care Plan Management - Cash Flow Management - Charting - Claims Management - Client Management ## Integrations (18 total) - Aesthetix CRM - Aspire - Canva - Cherry - Clover - DoseSpot - Doxy.me - Fullscript - GoTo Meeting - Grade.us - Lab Management System - QuickBooks Online - RxPhoto - Swell - Swell ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [PACS Software](https://www.softwareadvice.co.uk/directory/176/picture-archiving-and-communication-systems/software) ## Related Categories - [PACS Software](https://www.softwareadvice.co.uk/directory/176/picture-archiving-and-communication-systems/software) - [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.uk/directory/426/mac-emr/software) - [Plastic Surgery Software](https://www.softwareadvice.co.uk/directory/442/plastic-surgery/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.uk/directory/15/web-based-medical-billing-software/software) ## Alternatives 1. [AestheticsPro](https://www.softwareadvice.co.uk/software/73167/aesthetics-pro) — 4.4/5 (619 reviews) 2. [ZENOTI](https://www.softwareadvice.co.uk/software/346187/zenoti) — 4.4/5 (1250 reviews) 3. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 4. [athenaOne](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 5. [Tebra](https://www.softwareadvice.co.uk/software/1329/kareo-billing) — 3.9/5 (1360 reviews) ## Reviews ### "PatientNow is great value and easy to use" — 5.0/5 > **Kristin** | *6 April 2023* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: SecurePayNow, texting and emailing from the system are some of my favorite features. The ability to create templates is also very important to us as a practice. Not having to go back to support for everything. > > **Cons**: Would like to be able to customize the clinical information more. Also, more area for clinical notes vs scheduling notes. > > We've been using PatientNow since 2018 and they continue to strive to improve the product. They listen to their customers and they work with you to resolve issues. Customer Support is usually very responsive. ----- ### "10 out of 10 - Recommend\!" — 5.0/5 > **Paige** | *3 June 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Setting up PatientNow was a breeze\! The onboarding team was super helpful, and the system is surprisingly intuitive — no tech headaches here\! We were up and running faster than expected, and customizing it to fit our workflow was actually fun. From forms to automations, everything clicked into place smoothly. If you're worried about setup stress, don’t be — PatientNow makes it easy\! > > **Cons**: Don't have may cons but if I have to choose one - I'd say learning Curve: Like any robust system, there’s a bit to learn at first — especially if you're switching from a simpler platform. But the support team helps smooth it out. > > From day one,\[sensitive content hidden\] made the enrolling process feel easy and exciting. He walked us through everything with patience, clarity, and a genuine desire to help us succeed — we felt supported right from the start\! And then came \[sensitive content hidden\] — truly a superstar\! She’s been incredibly knowledgeable, kind, and so much fun to work with. Her enthusiasm is contagious, and she made the whole setup feel way less overwhelming. Whether it was answering questions, guiding us through tricky parts, or just cheering us on, \[sensitive content hidden\] made it a joy. We seriously couldn’t have asked for a better team — thank you both for making this journey smooth, successful, and even enjoyable\! ----- ### "Easy to use with a lot of features" — 5.0/5 > **Christine** | *17 June 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The dashboard is very user friendly and our staff is able to learn the processes quickly. There are a lot of tutorials and webinars available. > > **Cons**: There are some limitations to customization, and some steps that could be a little more efficient. The payment function requires you to use their merchant services. > > Overall we are very pleased with Patient Now and have been using it for several years now. The tech support is very helpful. ----- ### "Dissatisfied with the Product and People" — 2.0/5 > **Verified Reviewer** | *5 December 2025* | Medical Practice | Recommendation rating: 3.0/10 > > **Pros**: It gets the job done and helps you keep your business stay compliant. Fine if your used to an interface that's all business and less user-friendly/intuitive. > > **Cons**: Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a new provider. They were vague about the process and Support was unresponsive for weeks as we followed up via email and phone calls to get an update on our requests to transfer OUR business and patient data. I could go on about how disorganized and blase they are in managing client exits but they don't deserve anymore of my time. We experienced constant latency issues and were not satisfied with the reporting and communications functionality. > > I would NOT recommend going with PN. It's 2025, there are so many other options with systems and teams that are better designed for the user. ----- ### "Excellent, very technical tool." — 5.0/5 > **Verified Reviewer** | *25 February 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place. It saves me from juggling three different systems. > > **Cons**: It feels like I'm using an old DOS system. It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy. > > Great, deeply integrated system, although it has a deep learning curve, but PatientNow is a solid choice. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/23634/patientnow?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/23634/patientnow) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data