--- description: Review of Modjo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Modjo | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [Modjo](/software/232591/modjo) # Modjo Canonical: https://www.softwareadvice.co.uk/software/232591/modjo Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/232591/modjo?page=2) > Modjo is a sales enablement tool that help modern business to close more deals. An entirely cloud-based conversation intelligence software that integrates seamlessly with popular productivity and helpdesk tools. Modjo was built to make every interaction as easy to manage – accessible, transparent, and collaborative. > > Verdict: Rated **4.7/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 60 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Modjo ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, French, German, Greek, Italian, Japanese, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Ecuador and 56 more ## Features - AI Writing Assistant - AI/Machine Learning - API - Access Controls/Permissions - Account Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Assessment Management - Audio Capture - Audio File Management - Audio/Video Recording - Audio/video file upload - Automatic Formatting - Automatic Transcription - Automatic Transcription Services - CRM - Calendar Management - Call List Management ## Integrations (17 total) - Aircall - Apizee - Diabolocom - Fuze - Gmail - Google Calendar - Google Meet - HubSpot CRM - Keyyo - Microsoft Outlook - Microsoft Teams - Pipedrive - Ringover - Sellsy - Slack ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Success Software](https://www.softwareadvice.co.uk/directory/4628/customer-success/software) ## Related Categories - [Customer Success Software](https://www.softwareadvice.co.uk/directory/4628/customer-success/software) - [Transcription Software](https://www.softwareadvice.co.uk/directory/4397/transcription/software) - [AI Sales Assistant Software](https://www.softwareadvice.co.uk/directory/4614/ai-sales-assistant/software) - [Call Center Workforce Management Software](https://www.softwareadvice.co.uk/directory/1855/workforce-management-optimization/software) - [Sales Engagement Platform Software](https://www.softwareadvice.co.uk/directory/4071/sales-engagement/software) ## Alternatives 1. 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Basically it allows you to listen to recorded calls and give feedbacks, ask questions, send comments, tag people etc. It's an amazing tool for collaboration, training and growth. It's an open platform on which each team members can learn from others. > > **Cons**: It's a bit hard to manage everything when you start using it, linking it everywhere and create a flow. It really depends on each user and the company goal. Otherwise, it comes handy and super needed. > > Modjo really helps to grow team performance in terms of quantity and quality. It improves sales-driven company's result toward quality as the team learns more and more for each other. ----- ### "Aide à savoir ce que disent les prospect et les sales dans votre équipe et les coacher" — 4.0/5 > **Andrea** | *20 July 2021* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: - Européen (vs US) - L'équipe s'est adaptée fortement à notre situation (multilingue, flexibles) - On n'est pas un numéro (bon support client) - Fonctionne presque tout seul - Beaucoup de nouvelles features - J'aime passer du temps à écouter des calls et coacher l'équipe > > **Cons**: - UX-Design de l'app pas toujours au top - Difficile d'obliger l'équipe à utiliser Zoom et Hubspot Calls (quand avant ils utilisaient Google Meet et Téléphone) - Transcription pas visible et pas parfaite. > > \- Nous permet d'avoir une vue sur nos messages commerciaux. - Suivre si les guidelines sont respectés - Informer les autres départements des feedbacks prospects. - Coacher les équipes. ----- ### "Super nice tool for onboarding and learning" — 4.0/5 > **Verified Reviewer** | *4 April 2022* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: You can actually record all the calls you have with your prospect. From there, you can use them for internal use: to coach your team, to learn from others, to get transcripts, to tag people. Actually so many features if you can your sales team to grow and learn from each other. Ours is linked to Slack, which comes super handy. > > **Cons**: Transcription taken from the calls are not yet super accurate, as it really depends on how the conversation is going. Seems like it's hard to follow some accent and those speaking super quick. UX also is not easy if you are a first hand user BUT definitely becomes a must-have when you are growing a team. > > Great experience overall. It's super handy for onboarding and training. Learning from each other and collecting feedback is essential if we want to stay agile. ----- ### "Pour créer la meilleure équipe Sales possible, il faut allier préparation + progression + onboarding des nouveaux avec Modjo \!" — 5.0/5 > **Martin** | *9 November 2023* | Program Development | Recommendation rating: 10.0/10 > > **Pros**: 1. Instaurer une culture Sales autour de la préparation : - Ça passe par une réécoute précise des calls pour tous les commerciaux afin d'avoir le deal dans la peau \! - Avec le volume important de calls que réalise chaque commercial, c'est devenu indispensable de pouvoir se replonger dans un deal en quelques minutes grace à la réécoute, d'avoir en tête des phrases précises, etc. 2. Améliorer drastiquement l'onboarding des nouveaux commerciaux : - On a intégré la réécoute des calls via Modjo pour l'onboarding de tous les nouveaux Sales intégrant l'équipe. - Tout le cycle de vente a été analysé et retravaillé grâce à la réécoute. On a pu écrire le playbook Sales en se basant sur des extraits de calls. 3. Faire progresser les équipes continuellement : - Permet de réécouter les points bloquants en équipe ou avec son Sales Lead. - > > **Cons**: - pourrait améliorer les dashboards Managers en réduisant les informations "brutes" pour en sortir des insights opérationnels. C'est déjà super, mais à mon avis ils pourraient aller encore plus loin sur la pertinence des statistiques ----- ### "Grâce à Modjo, l'équipe Sales a augmenté significativement son taux de conversion" — 5.0/5 > **Clémence** | *2 June 2021* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Nous utilisons Modjo dans une démarche d'amélioration continue, pour comprendre quels sont les scripts qui fonctionnent et quels sont ceux qu'on peut améliorer. La fonctionnalité qui nous sert le plus est la bibliothèque : nous y ajoutons tous les calls intéressants pour que chacun puisse les réécouter si besoin. > > **Cons**: Ce serait top que les calls remontent plus rapidement sur Modjo. > > Nous organisons des ateliers de réécoute de calls chaque semaine pendant 1h. Lors de chaque session, on se concentre sur une problématique que l'on souhaite travailler. Nous allons, par exemple, écouter les appels qui n’ont pas abouti afin de comprendre pourquoi. Le but que toute l’équipe puisse prendre la parole et donner son avis. Puis on se fixe des axes d’améliorations à mettre en place pour la semaine suivante. L'équipe Sales a augmenté significativement son taux de conversion grâce aux ateliers de réécoute de calls. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/232591/modjo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/232591/modjo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data