EXACT
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EXACT by Software of Excellence is an on-premise practice management solution for dental offices of all sizes and...
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About MidexPRO
MidexPRO is one of the UK's leading providers of private practice management software. The intuitive system enables individuals, practitioners and consultant groups to run busy practices easily and efficiently.
Appropriate for medico-legal work, secretarial services, multiple clinicians, and billing companies to process requests. The platform is optimized and cloud-based, allowing for an individual, to access MidexPRO across the world at any time, with a web-enabled device.
MidexPRO offer a suite of features that include a patient portal, Xero integration, GDPR compliance, diary and SMS reminders, payment links, health code for eBilling and many more choices to support practice needs.
The software team also has extensive experience in moving client data from one provider to MidexPRO.
MidexPRO pricing
MidexPRO does not have a free version but does offer a free trial. MidexPRO paid version starts at £0.01/month.
Starting Price:
£0.01/month
Free Version:
No
Free trial:
Yes
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Miriam
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 28/02/2022
My preferred practice management software, so easy to use and integrate.
Pros
So easy to use, plus great customer service.
Cons
Honestly, it's so good, that there's not much to complain about, and over the last decade, any time I've found an issue, they've fixed it and improved the product!
Response from Avebury Computing
Thank you so much Miriam for taking the time to leave a review of MidexPRO.
I will pass your comments on to the team who I know, will be really pleased to know, we meet you needs.
We look forward to continuing to provide excellent customer service and robust, secure, software.
Kind regards
Caroline Corrigan
Operations Director.
Replied 02/03/2022
Alessio
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 06/01/2025
Calls always answered and dealt with promptly
Fantastic experience - would be even better to specialise the package for allied health (psychologists, OT, physios etc) professionals
Pros
It covers all the needs for a healthcare SME, and the support is outstanding - there is always a (very pleasant and helpful) human ready to take a call and help
Cons
Would appreciate the package focussing also on other professions specifically eg facilities to add psychometric questionnaires and online completion and scoring; giving patients access to own records etc
Response from Avebury Computing
Hi Alessio, thank you very much for taking the time to complete a review. I'd like to say how much I appreciate your feedback and I'm delighted to hear how MidexPRO supports your business. Thank you for your comments regarding our Support Team, we pride ourselves on having a 'helpful human' ready to help and I'll ensure your feedback is passed on.
With regards to your comments on broadening the package for other professions I've noted them for future reference. Once again, thank you for your feedback, it's much appreciated.
Lisa Darby, Operations Manager.
Replied 07/01/2025
Linda
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 30/11/2023
Helpful approach to issues, much more computer literate than me, but did not make me feel...
Pros
Easy to use and there are many options
Cons
I feel sometimes a short cut could be available.
Response from Avebury Computing
Hello Linda and thank you for taking the time to leave a review of MidexPRO.
I am pleased that you found the system has many options to help you and that Support were very helpful.
I am going to ask one of the team to call you regarding the short cut you mentioned to see if they can help you. We do have some, but not for all tasks due to the amount of Specialities that use MidexPRO who use us in a different way to others.
That said, if there is something you have noted for change, we might be able to see if that would benefit the system as a whole as part of our Change Process.
Thank you once again for taking the time to comment and we hope we can help you find a solution to a short cut.
Kind regards
Caroline Corrigan
Director
Replied 07/12/2023
Nikki
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 30/07/2024
Midex Pro review
Excellent service, someone is always on the telephone when you need help, they are helpful and everything I have needed has always been sorted out for me.
Pros
The system is easy to use to find patients and add documents etc. We had a new member of staff start last week and she has said how easy it is to use.
Cons
The diary is difficult due to us having so many diaries and this means that double bookings can happen if lots of people try to book. I think it needs a little looking at to make it smoother for people who see patients in various locations. We have up to 4 hospitals with theatre bookings and clinic bookings. No 2 weeks are ever the same so this does make it a little complicated. Hopefully this can be looked at and made simpler somehow
Response from Avebury Computing
Dear Nikki, thank you very much for taking the time to complete a review for MidexPRO. I'm delighted to hear that you find the system easy to use and that your new starters are also finding it easy to navigate.
Our Support Team are always happy to help and support, thank you for your comments I'll be sure to pass them on.
Your feedback on the diary feature is very important to us, managing multiple diaries is something we have discussed and I'll ensure your comments are added to the request list for further discussion.
Once again, many thanks for taking the time to review MidexPRO,
Kind regards.
Lisa
Replied 02/08/2024
Jane
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 09/12/2024
Easy to use
It's been great. It was a bit aggravating during the changeover that some things about the way the system works were not made clearer, as I fully utilise the system and personalise it. Meant that I had to redo a lot of things but now it's up and running it's not a problem.
Pros
Very easy to use and has lots of easy to use features once you get up and running. Love the bulk payments section.
Cons
When typing, if caps lock on, it doesn't switch round as in word to make initial cap with lower case following. Can't duplicate a GP etc from another so you have to fill in a complete new dataset each time - really annoying. No self completing drop downs for addresses etc
Response from Avebury Computing
Good morning Jane, thank you very much for taking the time to review MidexPRO. I'm delighted to hear that the system is easy to use and that you love the bulk payment section for invoices. With regards to your comments about duplicating GP's this is possible and i will ask one of the Team to reach out to you and show you how to speed this process up. Lisa Darby Operations Manager
Replied 20/12/2024
Jenny
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 19/12/2024
Excellent and an efficient service
I have found MidexPRO to be extremely easy to use, makes my working day more efficient. Consultants are happier as they can access their database wherever they are (working in the NHS, abroad etc). The staff are very helpful and friendly, and will respond to any query in a timely fashion.
Pros
It is quick, efficient and easy to use. The staff are friendly, very helpful and knowledgeable
Cons
There is nothing not to like. I wish I had found MidexPRO sooner!
Response from Avebury Computing
Good morning Jenny, thank you very much for taking the time to review MidexPRO. I'm delighted to hear that the system is easy to use and makes your working day more efficient. Lisa Darby Operations Manager
Replied 02/01/2025
Shamima
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 22/03/2024
Easy and Efficient
I don't think I have enough words to describe my overall experience. The team have been amazing, [sensitive content hidden] in particular. He helped me set up the account and was very patient with me throughout the process. I admit I wasn't the easiest to communicate with but [sensitive content hidden] followed through! Thank you soo much for all your help [sensitive content hidden] :D
Pros
Well.. MidexPro is very straight forward and easy to use! Once you figure out how to use the system, I promise you, you will stick to it. The part that sold it for me is the team behind MidexPro. They are professional, easy to communicate and contact, efficient, friendly and so much more!
Cons
The log in time out :( its a great security to have in place but for me personally, I wish there was an option to remove the automatic log out system.
Response from Avebury Computing
Dear Shamima, thank you so much for taking the time to complete a review for MidexPRO. I'm delighted to hear that you find the system straight forward and easy to use and that you've had such a positive experience with the Support Team. I will ensure your comments are passed on.
With regards to your feedback on the security process, I believe the team have now spoken with you regarding this.
Once again, thank you for taking the time to submit a review.
Best wishes
Lisa Darby Operations Manager
Replied 27/03/2024
Chloe
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 22/03/2024
Excellent
Pros
The level of support from the team, they are fantastic. [sensitive content hidden] has helped me so much and no question is ever too much for him. He has helped me right from the start and no question is ever considered silly!
Cons
When typing a letter, I cannot add in another clinician whilst typing, I have to physically type in the addresses for any add ons.
Response from Avebury Computing
Hi Chloe, thank you very much for taking the time to complete a review for MidexPRO. I'm so delighted to hear your comments regarding the level of support you have received and how you have been helped during your journey with the system. I'll be sure to pass them on.
If there is anything else we can help with please don't hesitate to contact us.
Kind regards.
Lisa Darby, Operations Manager
Replied 26/06/2024
Lisa
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 05/01/2024
Excellent Fast Customer Service
excellent overall experience...would highly recommend.
Pros
the staff are extremely helpful and knowledgeable - the system is modern, and fast to use...the staff are extremely responsive, and response times are excellent - they listen to their clients and implement change where possible.
Cons
would like to be able to have multiple consultants to be added to patients file.
also would like that you can change the main screen in coloured fonts to make the screen pop for important information. ....happy to discuss.
Response from Avebury Computing
Good Morning Lisa. Thank you very much for taking the time to complete a review for MidexPRO. I'm delighted to receive your comments regarding the software being modern and fast to use. Your feedback on the Support Team is very much appreciated and will be passed on. With regards to your comments regarding multiple consultants and coloured fonts, I've asked one of the Team to contact you to discuss.
Once again, thank you for taking the time to send a review, I appreciate your feedback.
Lisa Darby, Operations Manager
Replied 24/04/2024
Cassie
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 20/12/2024
Midexpro for med secs
Very positive. The support is generally immediate which is so valuable.
Pros
Speed and ease of use. Accessibility and support.
Cons
The encryption. This is a niche concern probably only relating to letters sent to GPs - they don't like it. A lot of surgeries are advised not to click on a link.
Response from Avebury Computing
Hi Cassie, thank you very much for taking the time to send your recent review. I'm delighted to hear that you find MidexPRO accessible and easy to use. Your feedback for support is invaluable and I'll ensure your comments are passed on.
Once again many thanks for taking the time to complete the review.
Best wishes.
Lisa Darby Operations Manager
Replied 06/01/2025
Jess
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 23/11/2021
Midexpro
Excellent overall experience and couldn’t run my dermatology practice efficiently without them. Highly recommend.
Pros
The layout and intuitive use is fantastic. It’s easy to use and the new midexTask feature helps organise patient administration such as checking results. We can take online payments easily. Having used more traditional systems in the past this is fantastic in comparison and they are constantly adding new helpful features and always answer the support telephone!
Cons
We had to have an additional account so myself and my secretary could access at the same time.
Response from Avebury Computing
Thank you Jess or the wonderful comments you gave the software and the team. I am really pleased to read that you find MidexPRO easy to use and favourable to your previous supplier.
Should you need any assistance in the future, please do contact Support.
Again, thank you for taking the time to leave your wonderful comments, I will pass on your comments to the team.
Kind regards
Caroline Corrigan
Operations Director.
Replied 26/11/2021
Angela
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 14/03/2024
KMSS - Review
Excellent. Easy to use, and responsive support team when needed
Pros
Easy to use, for both staff and consultants. Good support from IT team when needed
Cons
Financial reporting. It would be helpful to have the facility to create own report templates from custom report function.
Response from Avebury Computing
Hi Angela, thank you for taking the time to submit a review for MidexPRO. I'm delighted to hear that you find the system easy to use and that the Support Team are responsive and helpful.
With regards to your feedback on financial reporting, this is something that has been highlighted before and has been added to our development plan. Once again thank you for your feedback.
Lisa Darby - Operations Manager
Replied 18/03/2024
Sue
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 23/11/2023
Excellent Medical Record Management
Pros
It is very user friendly and straight forward to navigate.
Customer Service is excellent. There is always someone at the end of the phone/email
even with the smallest query.
Cons
Slow to load sometimes but I think that is to do with my internet supply!
Response from Avebury Computing
Thank you Sue for taking the time to leave us a review!
I am extremely happy to read that our customers service is excellent and will pass on your comments to the team.
Equally, that you find the system easy to navigate. This is something we have worked hard to achieve and involve you, our Users in any change process. I'm very pleased this seems to be working.
I will ask one of the Support Team to call and do a few checks on your PC to see if there is anything obvious causing slow loading. Sometimes, it can be some very simple to adjust and we can help identify this for you.
Thank you once again for your review and great comments about our business.
Kind regards
Caroline Corrigan
Director
Replied 30/11/2023
louise
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 23/11/2023
Great customer support
very good. Feel well supported. Wish I had Midex for all my consultants now and not DGL
Pros
Whenever I have an IT issue - I always look forward to talking to the customer service team - in particular [sensitive content hidden] - he phones me very promptly, has a very pleasant friendly demeanour and very knowlegeable and sorts my IT issue out very fast and efficiently. Compared to some other companies I deal with - where their customer service is bordering on rude and disinterested at best - he is a credit to your company
Cons
nothing. Generally very pleased. For me, it is much better than DGL
Response from Avebury Computing
Thank you so much for taking the time to leave us a review Louise.
I will pass on your wonderful comments to the team who I know, will be very happy, especially the Support Team.
I am very pleased to hear how they help you and one team member in particular. I will be sure to speak to him personally to thank him.
Kind regards
Caroline Corrigan
Operations Director
Replied 27/11/2023
anne marie
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 10/10/2023
excellent product
Highly recommended.
Pros
I have not used anything other than Midex
Cons
Nothing.If I'm unsure I will ring and ask and the customer support will help me through my problem.
Response from Avebury Computing
Thank you Anne Marie for taking the time to leave us a review.
I am very pleased to see that you are very happy with MidexPRO as a software and that the Customer Service is equally good. I will be sure to pass your comments on the Support team who will be really pleased to hear your comments.
Thank you once again for your time and we look forward to continue the excellence service.
Kind regards
Caroline Corrigan
Operations Director.
Replied 13/10/2023
Maggie
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
5
Reviewed on 16/11/2023
Private Practice Management
The most important aspect of any management programme is customer service. I have found Midexpro to be exemplary.
Pros
Simple to administer
Easy to interrogate fro reports
Fantastic Helpline team
Cons
Nothing springs to mind which means the positives far outweigh any negatives
Response from Avebury Computing
Thank you Maggie for taking the time to leave a review of MidexPRO.
I will pass on your comments to the rest of the team who I know will be very happy to know that the Support Team are 'fantastic'.
If there is anything we can do regarding training or support, know we are at the end of a phone line or you can email.
Thank you once again.
Caroline Corrigan
Operations Director.
Replied 16/11/2023
Ashley
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 15/09/2023
Invaluable
Very good
Pros
Ease of useSeemless integrationTemplate documents easy to make and use
Cons
Slightly more expensive than some alternatives, but having used MXP for a few months, it does seem the additional outlay is worth it
Response from Avebury Computing
Thank you so much for taking the time to leave a review Ashley.
I am really pleased that you also find the system easy to use and worth the initial outlay.
Our team strive to ensure we give the most affective PPM system to all medical specialties and aim to keep the price affordable.
I will pass on your comments to the team and I know they will be really pleased to hear you are happy with your decision to use MidexPRO as your Practice Management system.
Thank you once again.
Kind regards
Caroline Corrigan
Operations Director.
Replied 19/09/2023
Jason
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 16/05/2023
Moving from a system I used for 20-years
Having used another system for 20-years that was failing me miserable I was apprehensive about moving. The team at MidexPRO were able to get me up and running very quickly and even when there were issues with the data supplied by my previous software company they were able to resolve them very quickly. The system is excellent and does almost everything I need from practice management software. So many useful things that make life easier, such as postcode lookup, print queueing (sounds minor, but really useful), secure emailing etc - really happy with the new system.
Pros
I love the fact I can access my records from any internet connected system I use through a simple browser without complicated and unecessary authentication. The system is secure, fast and responsive. The support team are excellent and were able to help with my multiple queries after moving from a system I have used for 20-years
Cons
I would like to able to customise the interfdace myself as there are obviously bits that are not relevant to my practice. This is aminor thing and the ability to add and remove fields on the interface would be the icing on the cake
Response from Avebury Computing
Many thanks Jason for leaving such a wonderful review of MidexPRO.
I am really pleased that you found the move to MidexPRO easy and that you were able to work without much delay.
I will pass on your comments to the team who will be really please to hear how well you are being supported.
I am going to ask Adam, my Infrastructure Manager to give you a call in the next day or so to discuss what customisation you need. Sometimes, there are boxes that can be hidden but he will be the best person to discuss your requirements and feedback.
Many thanks again for taking the time to do this review and we hope to continue to deliver a great platform and service for you.
Kind regards
Caroline Corrigan
Operations Director
Replied 17/05/2023
Claire
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 04/04/2023
5 star Customer Service
My overall experience with MidexPRO has been exceptional.
Pros
A nice straightforward software and there is always someone at the end of the phone happy to help.
Cons
I do not currently have any things which I do not like about MidexPRO.
Response from Avebury Computing
Thank you so much Claire for taking the time to leave us a Review.
I will pass on your wonderful comments to the rest of the team who I know will be really happy to have been helpful, especially the Support team.
We always aim to listen and support any requirements you have with the Software and any training needs.
We will continue this level of service for you in the years to come.
Kind regards
Caroline Corrigan
Operational Director
Replied 05/04/2023
Tracy
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 08/03/2023
MidexPro
MidexPro as a product has been a very good tool for our growing business. [sensitive content hidden] and his team have been very supportive of our requirements and made changes where possible.
Pros
MidexPro is an intuitive patient management system that is easy to use and easy to train others to use. The team at MidexPro are knowledgeable and flexible, taking into account the growing needs of our company and adapting the product where possible to better fit our needs.
Cons
It can sometimes be difficult to produce bespoke reports .
Response from Avebury Computing
Thank you Tracy for taking the time to leave us a great review.
We have always strived to support the ever changing medical world and offer integrations and partnerships to support 'your' needs.
I am really pleased to read we have been adaptable and supportive.
I am also really pleased to let you know, the reporting tools have recently been amended and reviewed, with the Senior Management team investing time into streamlining the reports available and enabling the software team the resource to make a new tool called MXREPORT.
You will be able to use MXREPORT for bespoke reporting needs and effectively, build your own report.
I will ask one of the team to give you a call and tell you when this new feature will be available to you - days rather than weeks.
Thank you again for your time and we look forward to supporting you with any further requirements.
Kind regards
Caroline Corrigan
Operations Director.
Replied 10/03/2023
Sarah
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 13/07/2021
Great little private practice database!
For me, it did everything I needed it to do and was a pleasure to use.
Pros
I have been using Midex Pro for 15 years initially using the word processing package for the clinic letters and raising the invoices for a busy and successful orthopaedic consultant. I have always found the system very intuitive and easy to use and it flows well. The team at Midex Pro are always on hand to answer queries either by phone or e-mail and they are very open to new ideas and suggestions from the users to improve things. I liked the statement reminder feature which helps keep on top of things well and everything is in one place and very accessible. There are so many features which work very well and probably many more I have never needed to use! I have never had any real issues with it.
Cons
Nothing that springs to mind actually. I might have mentioned it before now if there was :)
Response from Avebury Computing
Thank you Sarah for such a wonderful review. The team always like to work with clients to improve the functionality where its needed and as you've used the system for some years, you will have seen MidexPRO evolve into the Practice Management system it is today.
Those suggestions and improvement have come, in some part, from User experience and we are really grateful that you and others have made suggestions. Long may it continue!
I will pass on your comments to the team and know they will be really pleased.
Thanks again for taking the time to do this review.
Kind regards
Caroline Corrigan
Operations Director.
Replied 16/07/2021
DENISE
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 07/12/2020
EXCEPTIONAL PROFESSIONAL SOFTWARE
The benefits of Midex Pro are innumerable - not only does this software provide an excellent and efficient practice module but is progressing with additional features on a regular basis and the reason for its efficiency lies with its staff. I cannot speak highly enough of the superb professional support and help provided - their email support service again is excellent - each member of staff I have had the pleasure of dealing with "go above and beyond to assist with any issues" - nothing is too much trouble for them and consequently this makes my job so much easier - they are to be highly commended and recommended
Pros
Having worked with Midex Pro software for the past 10 years - I cannot envisage using any other form of Software in the foreseeable future - its features and its efficiency have steadily progressed over the years and continues to do so- from appointments-invoicing- accounts - document templates - case notes etc - facilities for End of Year Accounts - everything one needs in order to run an efficient and reliable Practice - perfect of both Consultants and secretaries or sole Practitioners
Cons
If I had to pinpoint one area I was disappointed with after the upgrade of Midex Pro and that is the actual layout of the diary which now provides a vertical view of the diary where previously it was horizontal - horizontal view provided sight of the entire clinic day and provided information in an instant - now you have to scroll down the page in order to locate the information which can sometimes be missed
Response from Avebury Computing
Many thanks Denise for a wonderful review. We are all thrilled to see how much you have enjoyed MidexPRO along with noting the superb customer service had. I have sent a link to your review, over to the team.
I have spoken to my Software team asking them to review you comment made about scrolling on the diary. If we can make this work better for you, we will. I will update you on a personal email to you.
Once again, thank you for taking the time to leave a glowing review.
Kind regards
Caroline
Replied 09/12/2020
Michelle
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 09/02/2022
Excellent software
I have been with MidexPro now for some years and they are always very helpful and supportive. Their product is evolving all the time with new features added regularly and overall it makes my life, as a busy secretary, so much easier and more efficient.
Pros
It is exactly what it says on the tin! Easy to use and the support is great. The ebilling facility is particularly great!
Cons
The third party contacts/insurers etc - deleting out of date GPs/contacts/insurers etc could be made a little simpler.
Response from Avebury Computing
Thank you, Michelle for taking the time to leave a wonderful review of MidexPRO. I will pass on your comments to the team.
With document deletions, we do appreciate that to delete something is a little long winded.
Those steps were put into place to avoid Users mistakenly deleting documents.
Previously, to restore a 'mistake' involves the Software team searching for the document & restoring and often the urgency of the request means deviation from other work and updates.
However, if you are looking to remove large amounts of out-of-date data, there is a Purge document found on the Navigation bar under 'Legal'.
If you wish to list the data you wish to be removed, and send to Support, we can do this work for you. Support can help with information on what you will need to keep for HMRC reasons and can help with the Purge document as well.
Thank you again for your kind comments and taking the time to leave a review.
Kind regards
Caroline Corrigan
Operations Director
Replied 14/02/2022
Gaye
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 06/10/2021
Easy to Use with Great Support
Really user friendly, very rarely 'goes down' and you always are well supported with the team at Midex.
Pros
The team at Midex are always happy to listen to any suggestions, at this point we would like it to have a facility to fully integrate with a new writing device.
The system is very easy to use, having tested a different medical system for a sister practice Midex was the most user friendly by far.
Cons
There are no features that are difficult, if you are unsure the team are always available to help.
We would like to be able to use a writing pad for patient notes that connects directly with the patient's file within Midex and we're hoping that this is something that will be available.
Response from Avebury Computing
Thank you so much for leaving your review of MidexPRO.
I will pass on your comments to the rest of the team who will be really happy to hear your feedback.
I have asked Dan in Support to call you regarding the ability to use a writing pad for patient notes. This can be done but best he explain to you directly.
We always welcome feedback or suggestions on features that might help you or your Practice to work more efficiently and should you have any other requests for improvements, please do contact Support who will talk through ideas and give you an idea of if it can be done.
Thanks again for taking the time to leave your review. We really do appreciate it.
Caroline Corrigan
Operations Director
Replied 08/10/2021
Helen
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 01/07/2021
From a retiring administrator of a small association of surgeons in private medical practice
We have had years of dependable, expanding and modernising, secure and obliging service from Midex-Pro and look forward to many more.
Pros
The system is clear and easy to use.
All the details about a specific patient can be access for one page and the information is clearly displayed. Reports of practice usage such as income or out standing invoices are easily accessed, clearly presented and useful for tax returns
Cons
I am so used to the software that I do not really have any issues with it at all.
Response from Avebury Computing
Thank you Helen for leaving a great review of our system.
It is great comfort to read the ease in which you find the navigation and that the features we have, are easy to use. I will pass these comments on to the team, who, like me, would thank you for taking the time to leave us an honest opinion of the MidexPRO.
Thank you again and enjoy your retirement.
Kind regards
Caroline Corrigan
Operations Director.
Replied 06/07/2021
