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description: Review of Gomocha Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Gomocha | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Gomocha

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> Gomocha is a field service management platform that centralizes contact management, scheduling, dispatch, work orders, billing, and asset tracking into a unified workflow system.&#10;&#10;Many buyers exploring field service software come from manual tracking or general-purpose tools. Gomocha is designed for organizations ready to move beyond basic scheduling toward structured, integrated service execution.&#10;&#10;It is designed for organizations that require structured coordination between field technicians and back-office teams, particularly in asset-heavy service environments.&#10;&#10;Many service teams initially rely on spreadsheets or non-specialized software to manage dispatch and job tracking. As operations expand, these approaches create limited visibility, manual errors, and disconnected processes. Gomocha provides a configurable workflow platform that supports real-time service oversight and ERP alignment.&#10;&#10;Core functionality includes:&#10;&#10;• Contact and customer management&#10;• Automated scheduling and dispatch&#10;• Digital work order management&#10;• SLA tracking and compliance controls&#10;• Asset lifecycle tracking&#10;• Billing processes aligned with ERP systems&#10;&#10;Technician matching can be based on skills, availability, and service requirements, supporting structured service delivery across multiple locations.&#10;&#10;Mobile execution&#10;&#10;Field technicians can:&#10;&#10;• Receive job assignments&#10;• Update work order status&#10;• Access service history and asset information&#10;• Capture photos and documentation&#10;• Record confirmations in the field&#10;• Operate offline with later synchronization&#10;&#10;This ensures consistent communication between field teams and dispatch while maintaining operational visibility.&#10;&#10;Integration requirements&#10;&#10;Service organizations often require connection between dispatch, work orders, inventory, and accounting. Gomocha supports ERP and accounting system integration to maintain alignment between service execution and financial processes. Supports integration with ERP, accounting, and inventory systems to maintain consistency between field execution and financial operations.&#10;&#10;Appropriate for:&#10;&#10;• Industrial and equipment service providers&#10;• Asset-centric operations&#10;• Multi-site field service teams&#10;• Organizations with compliance and SLA requirements&#10;&#10;Gomocha is best suited for mid-size and enterprise service environments seeking structured workflow control and integration-ready field service management. Gomocha is not intended for small, single-office service businesses seeking entry-level scheduling tools.
> 
> Verdict: Rated **3.4/5** by 21 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.4/5** | 21 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.3/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gomocha
- **Founded**: 1992

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A subscription model per month/year is available.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English
- **Available Countries**: Austria, Belgium, Canada, France, Germany, Greece, Italy, Netherlands, Norway, Portugal, Puerto Rico, Spain, Sweden, Switzerland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Automated Scheduling
- Availability Management
- Barcode/Ticket Scanning
- Budgeting/Forecasting
- CRM
- Calendar Management
- Client Portal
- Clock In/Out
- Compliance Management
- Compliance Tracking
- Contact Database
- Contract/License Management

## Integrations (8 total)

- AFAS Software
- Exact Synergy
- IFS Cloud
- Isah ERP
- Microsoft 365
- QuickBooks Enterprise
- SAP Ariba
- Salesforce Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software)

## Related Categories

- [Work Order Software](https://www.softwareadvice.co.uk/directory/500/work-order/software)
- [Scheduling Software](https://www.softwareadvice.co.uk/directory/4738/scheduling/software)
- [Service Dispatch Software](https://www.softwareadvice.co.uk/directory/411/service-dispatch/software)
- [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software)
- [Workforce Management Software](https://www.softwareadvice.co.uk/directory/374/workforce-management-software/software)

## Alternatives

1. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)
2. [Fracttal One](https://www.softwareadvice.co.uk/software/413016/fracttal) — 4.6/5 (1773 reviews)
3. [Housecall Pro](https://www.softwareadvice.co.uk/software/7729/housecall) — 4.7/5 (2737 reviews)
4. [MaintainX](https://www.softwareadvice.co.uk/software/116409/maintainx) — 4.8/5 (1005 reviews)
5. [Limble](https://www.softwareadvice.co.uk/software/34626/limblecmms) — 4.8/5 (738 reviews)

## Reviews

### "Best value for money" — 4.0/5

> **Marco** | *4 June 2020* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: The product is highly configurable, configurations are quick and easy to deploy.  The company is very open to input for product development and even promote co-development to further extend the capabilities of the solution.
> 
> **Cons**: It is strong in Planning and Field mobility, that's where they have started their journey. The road map is to further grow into a full comprehensive Field Service Management platform, right now there are still area's where they should grow their functionality (e.g. contract management, item management, logistics).
> 
> FMP360 has helped us to fully digitize our field service process.  It has reduced the administration for technicians and helped us to improve our planning and increasing the number of visits per day. The company is listening to their customers and is very service minded, quickly solving the critical issues when they are reported.

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### "A highly configurable piece of software" — 4.0/5

> **Armand** | *15 June 2021* | Printing | Recommendation rating: 8.0/10
> 
> **Pros**: It's highly configurable to the extend that it's almost too configurable, but it gives many options. Everyone can create a view in the software that allows them to view what they need to see to make the best of their work. It's highty adaptable.
> 
> **Cons**: Due to it's highly configurable nature, it's sometimes also gets you lost in the options. You really need to think through what you need to see and what rules you need to apply. We ware working on the cloud platform and sometimes experience some lagging when trying to search an asset or refresh the plannersboard.
> 
> Coming from other software in the previous years, there was a learning curve but the adaption to this platform was very smooth in the end. The contacts with the Gomocha team when requesting new features and adaption are very pleasant and professional

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### "Unstable" — 1.0/5

> **Peter** | *5 September 2023* | Food & Beverages | Recommendation rating: 0.0/10
> 
> **Pros**: Flexible system with many possibilities and easy to change by a user/administrator.
> 
> **Cons**: It's very unstable. A lot of malfunctions and we never know when it will be solved.
> 
> Have the feeling that we are perceived as difficult. Takes a long time to resolve incidents. Time paths are rarely issued.

-----

### "Great Tool ,supports our service needs perfectly\!" — 4.0/5

> **Boris** | *5 September 2023* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: We can adapt the tool to our processes. This is a huge advantage. since there is a basic process given from begin on the implementation time is nicely short in comparison with other approaches.
> 
> **Cons**: Some basic functions I see as state of the art are not available yet. Like ticketing system, multi-device support for the app, colors in the calendar are missing.
> 
> We use it on daily base and the service team is happy of features that makes their field life easier.

-----

### "It works great but sometimes contains bugs" — 4.0/5

> **Mahesh** | *19 September 2023* | Civil Engineering | Recommendation rating: 7.0/10
> 
> **Pros**: The easy to use interface and the convinient planning options.
> 
> **Cons**: It can have a lot of issues. Especially when you have last minute changes or bad internet connection.
> 
> I am overall content with Gomocha

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/228127/gomocha)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/228127/gomocha> |
| en | <https://www.softwareadvice.com/appointment-scheduling/gomocha-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/228127/gomocha> |
| en-GB | <https://www.softwareadvice.co.uk/software/228127/gomocha> |
| en-IE | <https://www.softwareadvice.ie/software/228127/gomocha> |
| en-NZ | <https://www.softwareadvice.co.nz/software/228127/gomocha> |
| fr | <https://www.softwareadvice.fr/software/228127/gomocha> |

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