About Trilogy

Trilogy is a tutoring platform that helps businesses manage virtual classrooms, schedule online sessions and communicate with students through built-in messaging capability. It allows instructors to stream video conferences, share documents with learners and send automated notifications or reminders prior to sessions. Administrators can record training sessions, capture session feedback from students and instructors and generate custom reports. It offers a parent portal, which helps parents communicate with instructors, track schedules, view invoices and monitor students’ progress. Additionally, Trilogy lets managers add contact information in user profiles and define user roles for administrators, instructors, students and parents. Trilogy enables organizations to directly process payments by integrating the system with Stripe, an online payment management solution. Pricing is available on a monthly subscription and support is extended via phone, email, FAQs, documentation and other online measures.
Trilogy Software - Trilogy users
Trilogy Software - Trilogy upload files
Trilogy Software - Trilogy screensharing capability
Trilogy Software - Trilogy users - thumbnail
Trilogy Software - Trilogy upload files - thumbnail
Trilogy Software - Trilogy screensharing capability - thumbnail

Trilogy pricing

Trilogy does not have a free version and does not offer a free trial. Trilogy paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
No
Free trial:
No

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Trilogy Reviews for UK Users

Feature rating

Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5
4 reviews of 4 View all reviews
John F.
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2021

The combination of the Trilogy's platform and support is unbeatable!

Overall, I would highly recommend this tool to any educator/professional who needs to consistently meet with and manage, a group of students and instructors.

Pros

The TrilogyMentors platform provides all the key tools I need to run the day-to-day of my support services for students. The scheduling and post-session reporting tools have been the most valuable because they make it incredibly easy to get a session on the calendar, then provide feedback to the student after the session. The fact that all sessions are recorded and stored in the archives is also incredibly valuable to both me, my instructors, and students.

Cons

Occasionally I will run into an issue in the virtual classroom, but the Trilogy Mentors support team is always ready to go above and beyond to help me mitigate any technical issues.

Tiffany A.
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/03/2021

For the LOVE of Trilogy

I have had nothing but positive experience with the entire team. The business training, use of platform and customer service are top notch and always available for their customers.

Pros

The all in one feature, my billing, client management, platform, administrative tools! It is amazing! Let’s not forget to mention the customer service!

Cons

I would like ability to do group meetings in the platform instead of google meets or other platform.

Shearese S.
  • Industry: Higher Education
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 25/02/2021

Customize to fit my programming

When I first came to Trilogy I was looking
For a want to get my parents on schedule to have 1:1 session after we had class. And the wonderful leadership team, talked with me and divided a plan the fit just right with my program. O was at the end of a grant session and I needed to show the growth of the program. With the software that Trilogy provides I was able to do just that. And for that I’ am grateful

Pros

The Staff became like an extended family, alway willing to help and provide insight on how to add and remove things that may or may not go with my type of programs. I facilitate parent education and also provide 1:1 Coaching for parents who are in Trauma. This database has help me organize my family’s grow and development of the programs.

Cons

It not to much I don’t like, my Organization has been with them almost from the start and they have been a great asset.

Geoff R.
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/02/2021

Just what we were looking for

Great customer support.

Pros

Because of the safety and security it provides for our students and mentors. And the exceptional customer support.
The value is it’s easy to set up and onboard our mentors and mentees and maintain district compliance.

Cons

Honestly it fits all our needs. If anything I like least is that you cannot save any work done on the whiteboards with a student.

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