---
description: Review of FileTrail Records Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: FileTrail Records Management | Reviews, Pricing & Demos - SoftwareAdvice GB
---
Breadcrumb: [Home](/) > [Document Management Software](/directory/722/document-management/software) > [FileTrail Records Management](/software/227242/filetrail-records-management)
# FileTrail Records Management
Canonical: https://www.softwareadvice.co.uk/software/227242/filetrail-records-management
> FileTrail is reshaping the information risk management landscape, enabling firms to meet urgent client demands, pass audits and address new compliance rules with a modern approach to records management and information governance.
FileTrail centralizes, simplifies and automates the IG life cycle, including policy management, document review, and disposition — integrating across physical records and electronic repositories — so firms can address OCGs, lateral intake, matter mobility, and client audit response.
As risks associated with poorly managed information continue to grow, companies face more scrutiny about their IG policies and procedures than ever before.
FileTrail GPS provides visibility across all information repositories within your organization — with ongoing monitoring and reporting to ensure compliance with legal, regulatory and client requirements.
It’s time to move beyond records management, and FileTrail is leading the way.
We know how challenging it is for enterprises in heavily regulated industries such as financial services, energy, and life sciences to manage data. Law firms face particularly complex information governance challenges, including retention requirements that can vary significantly across clients.
Since 2000, FileTrail has been working closely with our customers to design, develop and support enterprise-class information management solutions that address the most rigorous requirements.
Find out why 600+ organizations have adopted FileTrail as the centerpiece of their information governance and records management strategies.
>
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |
## About the vendor
- **Company**: FileTrail
## Commercial Context
- **Pricing model**: Per Feature
- **Pricing Details**: Contact FileTrail for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States
## Features
- API
- Access Controls/Permissions
- Activity Dashboard
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Compliance Tracking
- Content Management
- Document Capture
- Document Classification
- Document Generation
- Document Review
- Document Storage
- Electronic Signature
- Email Management
- File Recovery
- File Sharing
- Full Text Search
- Reporting & Statistics
- Search/Filter
## Integrations (3 total)
- Intapp Integration Service
- Microsoft Teams
- NetDocuments
## Support Options
- Email/Help Desk
## Category
- [Document Management Software](https://www.softwareadvice.co.uk/directory/722/document-management/software)
## Alternatives
1. [Google Docs](https://www.softwareadvice.co.uk/software/327807/google-docs) — 4.7/5 (28798 reviews)
2. [Google Drive](https://www.softwareadvice.co.uk/software/105807/google-drive) — 4.8/5 (28427 reviews)
3. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17483 reviews)
4. [OneDrive](https://www.softwareadvice.co.uk/software/23542/onedrive) — 4.5/5 (12623 reviews)
5. [Microsoft Word](https://www.softwareadvice.co.uk/software/399478/microsoft-word) — 4.7/5 (2783 reviews)
## Reviews
### "The Iconic FileTrail Records Management System" — 4.0/5
> **Stephen** | *13 August 2021* | Banking | Recommendation rating: 10.0/10
>
> **Pros**: -The ability of the system to adopt the companies record classification scheme was quite astonishing, all company departments and sub-units were catered for which enabled proper file indexing archiving.
-Ability to store and track individual customer files with great ease is a big relief for the organization. Retrieval of customer files SLA dropped from 5 days to 5 minutes with the support of the FileTrail Physical Document Management System.
-The system has enabled capabilities to manage retention and disposal of records as per their life cycle, abilities to trigger notifications for records due for disposal is a big plus and a great tool for records management professionals like me.
>
> **Cons**: -Integration with core banking systems should be made easy with zero risk to customer information.
>
> \- FileTrail has improved the companies file SLA which in turn has enabled us improve customer experience and maintaining a great brand image.
-Increased staff efficiency and effectiveness resulting from eased record and access and retrieval.
-Improved reporting and ease of accountability for records with our custody.
## Links
- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/227242/filetrail-records-management)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AU | |
| en-GB | |
| en-IE | |
| en-NZ | |
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## Structured Data