--- description: Review of accesso ShoWare Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: accesso ShoWare | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Event Management Software](/directory/4734/event-management/software) > [accesso ShoWare](/software/22714/showare) # accesso ShoWare Canonical: https://www.softwareadvice.co.uk/software/22714/showare Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/22714/showare?page=2) > The accesso ShoWare ticketing solution is a customizable, cloud-based ticketing platform that allows users to manage and sell tickets to events of all kinds. With functionality for both general admission and reserved seat ticketing, the accesso ShoWare platform is designed to cater to the needs of theaters, fairs, casinos, arenas, festivals and more. However, the platform can be used for events of all kinds. Since the COVID-19 pandemic, more attractions operators have turned to the accesso ShoWare platform to help sell tickets for different types of events, from ice skating to drive-through light shows and beyond. It has an integrated system for access control that prevents double scanning of tickets and allows re-entry of visitors. Event operators love the ability to set their own fees such as facility fees, delivery fees, convenience fees, order processing fees and others and receive a direct deposit financial settlement. The system also includes powerful customer relationship management tools that allow users to capture contact and sales information directly from tickets, analyze data and schedule and send segmented email campaigns. Managers can use the optional white-label call center to help relieve the burden on their box office or event staff. The accesso ShoWare platform includes several features designed to help venues manage operations in the COVID-19 era. These include automatic social distance seating, the ability to customize messages, the ability to set templates for contact tracing, and an integration with a live streaming provider to enable venues to sell tickets for live streamed events. Users also receive complimentary system updates, access to a variety of learning materials including blogs and demo videos, and dedicated customer support. > > Verdict: Rated **4.6/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 76 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: accesso - **Location**: Fresno, US - **Founded**: 1998 ## Commercial Context - **Pricing Details**: Please contact accesso directly for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, English, French, German, Japanese, Korean, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Argentina, Canada, Mexico, United Kingdom, United States ## Features - API - Access Control - Access Controls/Permissions - Activities Booking - Activity Dashboard - Alerts/Notifications - Attendance Management - Attendee Management - Audience Engagement - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Channel Management - Confirmations/Reminders - Contact Management - Credit Card Processing - Cross Selling Functionality - Customer Data Management - Customer Database ## Integrations (7 total) - Activity Stream - EMMA - GoodData - Google Analytics 360 - Ingresso - Meta for Business - Salesforce.org Nonprofit Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Event Management Software](https://www.softwareadvice.co.uk/directory/4734/event-management/software) ## Related Categories - [Festival Management Software](https://www.softwareadvice.co.uk/directory/4266/festival-management/software) - [Ticketing Systems](https://www.softwareadvice.co.uk/directory/4641/ticketing/software) - [Event Management Software](https://www.softwareadvice.co.uk/directory/4734/event-management/software) - [Online Booking Systems](https://www.softwareadvice.co.uk/directory/432/reservation/software) - [Venue Management Software](https://www.softwareadvice.co.uk/directory/4571/venue-management/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.co.uk/software/133924/eventgrid) — 4.6/5 (5748 reviews) 2. [Purplepass](https://www.softwareadvice.co.uk/software/151135/purplepass) — 4.9/5 (302 reviews) 3. [TicketSource](https://www.softwareadvice.co.uk/software/156844/ticketsource) — 4.8/5 (533 reviews) 4. [Beyonk](https://www.softwareadvice.co.uk/software/323107/beyonk) — 4.9/5 (167 reviews) 5. [Showpass](https://www.softwareadvice.co.uk/software/69453/showpass) — 4.7/5 (406 reviews) ## Reviews ### "Ease of use paired with helpful and genuine customer service." — 5.0/5 > **Amanda** | *30 November 2018* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Being new to the industry 4.5 years ago, accesso ShoWare is the only ticketing software I have used, and I couldn't imagine using anything else\! Box Office associates and patrons alike find it very easy to navigate. After our venue decided to make some big changes to the seat numbering over the summer, our client services rep was very thorough and patient in helping me navigate through the process. What could have been a cumbersome project was made much easier due to his efforts. > > **Cons**: A lot of patrons forget passwords/change email addresses, etc. and create new accounts instead updating their current account(s). I would love to be able to merge duplicate patrons accounts together. > > We our very pleased with the software and appreciate the team at accesso ShoWare\! Items such as setting up multiple dynamic pricing changes in advance and being able to hit "enter" after a keyword search (which might seem minor) are small pieces of continuous upgrades that are huge time savers and continue to grow our excitement for the product. ----- ### "ShoWare - Excellence on Every Level" — 5.0/5 > **Dennis** | *16 April 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: ShoWare was able to customize their system to accommodate our business model. They did so in a timely manner. They are actually the only company that was able to do so. We were under a time crunch and they came through flawlessly. To date, personal assistance is a phone call away, and response is immediate. > > **Cons**: There are no real cons coming to mind. ShoWare has never disappointed me. I honestly have nothing negative to say. > > ShoWare has been a pleasure from the start and continues with the standard of excellence we've become accustomed to. The staff was patient, pleasant and helpful throughout the system customization and implementation. The provided training was well paced and comprehensive. The live sessions allowed for immediate clarification of any concerns. Transcripts and recordings were made available for for future reference. Day to day operations are handled with the same speed, skill and care. ----- ### "Showare is a great value for the money" — 5.0/5 > **Steve** | *28 November 2018* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: The ease of training new people on the system. Our patrons love the online purchase procedure. The ease of setting up a season and individual shows for sale. The reports cover almost everything you can imagine and you can also have them customize reports (at a cost of course) but it is well worth the value. > > **Cons**: I mentioned the reports are great, but there is always room for improvement and could always add more reports as you never know what you are going to need next. > > Selling ticket on line and up selling to the patrons as they are buying one show and might be interested in other upcoming shows. Our accountant is much happier with the reports and the ease of use pulling information from the system to balance the daily books. ----- ### "Great system, helpful and responsive customer service too\!" — 5.0/5 > **Cora** | *25 April 2025* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: The ability to customize so much\! It's one of the most comprehensive ticketing sales systems I've ever used. I feel like it is intuitive to use for both patrons and box office staff/management. The customer support is one of the most impressive things always really responsive and so helpful\! > > **Cons**: Things can be a little text heavy sometimes. I've worked with the system for over 2 years now and sometimes I'm still finding things that I've completely looked over because there is a lot of text on the pages. I think having some basic/simple tutorial videos for new users would be immensely helpful too. > > My experience with ShoWare has been great\! The system is very comprehensive and allows one to customize many aspects. However, it can be a little text-heavy, which sometimes makes one miss important things. Overall, it's one of the best systems I have ever worked with\! I really appreciate their quick and helpful customer service team too\! ----- ### "Besides the Split Payment process and a few other minor things, ShoWare is fun\!" — 4.0/5 > **Lisa** | *27 April 2025* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: Mostly intuitive ease of use, easy access to events using a variety of different search methods. > > **Cons**: I feel like the split payment process is cumbersome. It's easy to make mistakes even though you might get a pop-up warning because the process is not intuitive. Gift cards with other forms of payment are especially difficult. When doing a general patron search or order search outside of an order within the Box Office pages, I wish the system would default to showing results from All Time rather than limit it to an activity within a year. I feel like we create duplicate accounts sometimes because existing accounts don't show up in general searches unless you click All Time. I wish the Venue Manager would automatically list the shows that are happening in real time first as we pull up the screen. Sometimes we have to scroll through several pages to find those shows that are happening right then as we search. During exchanges, I wish the entire map of an event would appear rather than having to click on specific sections of the map. Sometimes the system is buggy on busy nights, and the order/patron searches are slow to load or won't load at all. > > I would describe my overall experience with ShoWare as very good and also enjoyable\! ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/22714/showare?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/22714/showare) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data