--- description: Review of SmartRoutes Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SmartRoutes | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Order Management Software](/directory/1730/order-management-system/software) > [SmartRoutes](/software/226975/smartroutes) # SmartRoutes Canonical: https://www.softwareadvice.co.uk/software/226975/smartroutes > SmartRoutes is a full-suite delivery management system that allows user to plan, optimize and manage their last mile operations. The core features of SmartRoutes include route planning, route optimization, live vehicle and order tracking, and electronic proof-of-delivery. The solution combines a Desktop based route planning and management dashboard, and a Driver Mobile App (available on Android \& iOS) that allows driver to see their routes and order details and manifests, whilst following their routes on Google Maps and capturing delivery notes and proof-of-delivery. The core functionality of SmartRoutes is applicable across a wide range of industries. Quite simply, if you are involved in the delivery of goods or services, this has the ability to save thousands in in associated costs. SmartRoutes contributes to more positive outcomes for everyone involved in the last mile. From planners, to customer support staff and from drivers to customers, our solution improves the delivery experience for everyone. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Smart Routes ## Commercial Context - **Starting Price**: €29.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: STANDARD - $29 - Per vehicle - per month Unlimited drivers Route Planning and Optimization Driver app PREMIUM - $49 - Per vehicle - per month Unlimited drivers All Standard Features + Fleet tracking Proof of delivery Customer notifications Live package tracking portal ENTERPRISE - $1000 per month Custom pricing All Standard and Premium features + API \& custom integrations White labelling Customized Reports Multi-depot structure - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, Ireland, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Automated Scheduling - Barcode Recognition - Barcode/Ticket Scanning - Communication Management - Customer Database - Customer Management - Customer Portal - Data Import/Export - Delivery Tracking - Digital Signature - Dispatch Management - Drag & Drop - Driver ETA - Driver Management - Electronic Signature ## Integrations (5 total) - Access Mintsoft - Azyra - Herbst Enterprise - Shopify - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Order Management Software](https://www.softwareadvice.co.uk/directory/1730/order-management-system/software) ## Related Categories - [Order Management Software](https://www.softwareadvice.co.uk/directory/1730/order-management-system/software) - [Courier Software](https://www.softwareadvice.co.uk/directory/3316/courier/software) - [Logistics Software](https://www.softwareadvice.co.uk/directory/406/logistics/software) - [Transportation Dispatch Software](https://www.softwareadvice.co.uk/directory/1690/taxi-dispatch/software) - [Route Planning Software](https://www.softwareadvice.co.uk/directory/1917/route-planning/software) ## Alternatives 1. [Elite EXTRA](https://www.softwareadvice.co.uk/software/88789/elite-extra) — 4.7/5 (356 reviews) 2. [Metrobi](https://www.softwareadvice.co.uk/software/288611/metrobi) — 4.9/5 (91 reviews) 3. [Detrack](https://www.softwareadvice.co.uk/software/317598/detrack) — 4.7/5 (96 reviews) 4. [Track-POD](https://www.softwareadvice.co.uk/software/101378/track-pod) — 4.7/5 (140 reviews) 5. [Spoke](https://www.softwareadvice.co.uk/software/112170/Spoke) — 4.8/5 (105 reviews) ## Reviews ### "By far the best Last Mile application available\!" — 5.0/5 > **Mark** | *2 December 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: By far the best Last Mile application available. We're a seasonal business and the flexibility to increase and decrease our subscription monthly makes a huge difference to us. The geo-location feature is a gamechanger, creating and editing zones to maximise deliveries. > > **Cons**: The inability to customise the api calls. ----- ### "Game changer for our start-up." — 5.0/5 > **Felipe** | *31 May 2021* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: The number one feature that made us stay with SmartRoutes and not look for other software providers is the constant updates and the consideration for our inputs when developing your pipeline allowing us to have an experience very close to a custom build software. > > **Cons**: Considering that the vast majority of my complaints were addressed in the past, very few things are not the exact features we would like to see such as the reduced amount of custom fields and the difficulty of deletion of a drop after a route is created. Apart from that, there's nothing we dislike about Smartroutes. > > From day one, the solution offered by SmartRoutes is a total game changer, from the time saved into planning routes to the easy of implement and the ready made driver apps and custom fields. Smartroutes allowed us to grow our business with easy scalability and a payment structure that we key for our success so far. ----- ### "Essential for delivery business" — 4.0/5 > **Daniel** | *22 June 2021* | Furniture | Recommendation rating: 9.0/10 > > **Pros**: The use of use and features like route optimisation so far. There is still plenty room for improvement but I truly believe that with such dedicated team the sky is the limit. > > **Cons**: I wish the customer tracking feature would be introduced soon along side customer communication hub of some sort which would be linked to mobile number etc. > > This software saves me a lot o f time therefore this is exceptional value for money. Once it improves it will become a MUST have application for Selsey UK and companies alike. ----- ### "Simple Logistics Solution" — 5.0/5 > **Louisa** | *28 May 2021* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Does what you need it to Simple to use Simple to set -up Maximises deliveries Great customer support Excellent live information on where the drivers are > > **Cons**: Dependent on accuracy of Google maps, which can send the drivers in the wrong direction at times > > Really positive experience with the software, company, personnel. Very responsive and open to discussing our needs and developing solutions to help us work more efficiently. ----- ### "Truly Irish Country Foods" — 5.0/5 > **Sharon** | *27 May 2021* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, easy to understand, easy for drivers...overall a great package. I particularly love that it's a subscription model which means I can sign up for just 1 month and then cancel when no longer needed. > > **Cons**: The cons section os mandatory. I haven't got any complaints as the software did exactly what I wanted. > > We used the software last Christmas when we delivered all 600 of our ham orders within 1 week all over the island of Ireland. The software meant that I could set up routes and optimise them to plan the drivers routes to be most efficient. Without the software I think I'd still be driving around Cavan trying to find houses\! This was our first time doing route planning to this degree and the software made it so easy for me to upload the details to the system and test route lenghts etc prior to pushing the route plans out to the drivers. The drivers also loved it. One of the drivers on the first day out decided he knew better than the GP. On day 2 he followed it religiously and came back to the office early singing it's praises. I cannot recommend this product enough to small companies doing route planning for the first time. It's easy to use and easy for the drivers to follow. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/226975/smartroutes) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data