--- description: Review of iFax Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: iFax | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Fax Server Software](/directory/4666/fax-server/software) > [iFax](/software/226942/ifax) # iFax Canonical: https://www.softwareadvice.co.uk/software/226942/ifax Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.co.uk/software/226942/ifax?page=2) > iFax is a cloud-based solution that serves businesses of all sizes across all industries. It uses an online faxing service that is HIPAA compliant and uses military-grade and end-to-end encryption. The application lets users send and receive faxes from any device. Professionals can use the existing fax machine and do not require a second phone line or an expensive fax server. iFax is compatible with all major fax machines, including Panasonic KX-MB2000, Brother FAX-2840, Sharp UX-M80B, Canon IR2520, Ricoh Aficio MP 4022, SP 2013 and more. iFax also works with all major smartphones such as iPhone, Android, and BlackBerry devices, tablets including iPad or Nexus tablets, laptops, webcams, and other devices that support sending emails without a PC. It also offers various other features such as cover pages, carbon copy (cc's), blind copy (bcc's) support, and bandwidth optimization to improve the user experience when sending a large number of pages at once. > > Verdict: Rated **4.8/5** by 363 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 363 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Amplify Ventures - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$9.99 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Get a free trial with any purchase or try the freemium version with no credit card needed. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Brunei, Burundi, Canada, Hungary, Réunion, St Helena, Tanzania, Tunisia, United Arab Emirates, United Kingdom, United States, Wallis & Futuna ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Automated Routing - Caller ID - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - Delivery Tracking - Digital Signature - Document Storage - Document Templates - Electronic Faxes - Electronic Signature ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Fax Server Software](https://www.softwareadvice.co.uk/directory/4666/fax-server/software) ## Alternatives 1. [eGoldFax](https://www.softwareadvice.co.uk/software/200215/egoldfax) — 5.0/5 (39 reviews) 2. [eFax](https://www.softwareadvice.co.uk/software/199621/efax-corporate) — 4.0/5 (70 reviews) 3. [CocoFax](https://www.softwareadvice.co.uk/software/194044/cocofax) — 4.3/5 (51 reviews) 4. [Documo](https://www.softwareadvice.co.uk/software/227209/mfax) — 4.8/5 (86 reviews) 5. [Fax.Plus](https://www.softwareadvice.co.uk/software/370313/fax-plus) — 3.9/5 (28 reviews) ## Reviews ### "I would definitely recommend them" — 5.0/5 > **Shamin** | *21 November 2020* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need. Very good customer service received today from \[SENSITIVE CONTENT HIDDEN\], he spent almost half an hour on a call today explaining the last five months usage and analyzing how much we spend and receive each month. Their email support is also very prompt. > > **Cons**: Customer support is really so good, I recommend all of my friends to use this. ----- ### "Saved my life\!" — 5.0/5 > **Oizel** | *23 June 2022* | Business Supplies & Equipment | Recommendation rating: 9.0/10 > > **Pros**: I used iFax for my personal paperworks. Now a days, who get a fax machine in their home. It was quite late, I received this paper to validate my loan. 2 options: by mail or by fax. Since I was in a hurry, I googled how can I fax by email and here I'm. I tested Faxzero w/o success and landed up on iFax which was perfect. > > **Cons**: 20 pages to fax in one raw, I had to switch to a pay plan right away but I understood. Fair enough ----- ### "Do not trust them" — 3.0/5 > **Justin** | *7 June 2024* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: They sent a fax online for me. Their only function. > > **Cons**: They charged me $99.99 despite cancelling the free trial immediately after using it. Their customer service can't be reached by phone and they have me the runaround for five days via email > > Extremely negative. It's clear that their M.O. is to charge customers even if they cancel, and then give them the runaround hoping they'll give up. ----- ### "Very User Friendly" — 5.0/5 > **Kimberly** | *30 December 2022* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: User Friendly, was very quick process from start to finish. > > **Cons**: Free subscription has very few pages. I fax probably 2-3 times a year, but may send between 1-10 pages when I do. ----- ### "So easy to use\!\!\!" — 5.0/5 > **Sharon** | *8 November 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: It's so easy to use. I love the features. I especially love that i can drag and drop attachments > > **Cons**: I have no con. It was so easy and fast to use. > > Anything easy for business makes me happy\! ----- Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.co.uk/software/226942/ifax?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/226942/ifax) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data