--- description: Review of Softrip Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Softrip | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Travel Management Software](/directory/4602/travel-management/software) > [Softrip](/software/224902/softrip) # Softrip Canonical: https://www.softwareadvice.co.uk/software/224902/softrip > Originally built within Gate 1 Travel, Softrip offers one comprehensive and "source of truth" platform for multi-day tour operators. Our expansive suite of products includes Reservations, Product Management, Operations , CRM \& Marketing, Reporting \& Task Management, Integrated Payments, and Accounting modules. We also offer best-in-class integrations into the leading GDS systems. Softrip is a travel software provider that offers a full end-to-end business solution for multi-day tour operators worldwide. Supporting group, package, and FIT operators, Softrip provides integrated solutions for Reservations, Product, Marketing, Operations, Accounting, Reporting, KPI's, and Security Management. As a multi-day tour operator, your business needs are as unique as the needs of your travelers. Softrip's comprehensive yet intuitive software is designed by a team of knowledgeable engineers with years of unrivaled industry experience. Partnering with Softrip will automate and simplify your business processes while powering exceptional travel experiences for your customers. The result is growing revenue, reduced operating costs, secured margins, and a significant return on your investment. There is POWER in Numbers... \* 20+ Years in Business \* 100+ Years of Combined Industry Experience within Our Talented Team \* \#1 Platform Choice of USTOA Members \* $2 Billion+ in Reservations Created Annually \* 1 Million+ Passengers Traveling with Softrip Operators Each Year \* From 5 to 500 Users, We Scale as you Grow\! Why Us? Experts in Our Field: Our platform was built within best-in-class tour operator Gate 1 Travel, and our team has 100+ years of combined industry experience. We Scale with You: From 5 to 500 users, our journey together continues. Immediate Return on Your Investment: Power topline revenue opportunities with our platform. Eliminate tedious manual processes and maximize time spent designing exceptional product offerings. Your Source of Truth: Utilize one comprehensive system to manage your business in its entirety. Support for All Travel Types: Sell any destination or type of travel that supports your business. Our flexible platform supports escorted tours, custom groups, and FIT...we cover it all. Softrip Reservations provides internal users and external customers with an intuitive step-by-step process for creating reservations, viewing and sending documents, and completing payments. Tour operators using Softrip simplify and automate the reservations process, booking more trips in less time and easily serving customer interests with one consistent user interface. Softrip Product Management allows tour operators to build, promote, and sell any destination and type of travel, including escorted tours, FIT travel, and custom groups. Tour operators using Softrip have internal controls to manage costs, maintain important supplier information, and deliver desirable travel packages to customers. Softrip Operations provides tour operators with one platform to manage the daily responsibilities of reservation management. Tour operators and their teams can quickly and accurately automate communications with customers, report rooming lists and other services to suppliers, view passenger manifests, and manage inventory. Softrip provides third party connectivity into major GDS systems, hotel bed banks, rail providers, and DMCs. For those needing a unique or new connection, Softrip has a comprehensive tool set and the experience to make it happen for you. Connecting to all suppliers seamlessly and efficiently is critical to your organization’s success. Softrip Integrated Payments is part of our suite of integrated solutions designed to seamlessly deliver everything your business needs within a single system. Our robust integration eliminates manual processes through a direct integration with the Accounting module – automating reconciliation, refunds, and more. > > Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Softrip - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$249.00 - **Pricing model**: Per User - **Pricing Details**: Our Enterprise product is user-based. Contact us today for a quote and demo\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Brazil, Canada, Colombia, France, Germany, Israel, Italy, New Zealand, Peru, Portugal, South Africa, Spain, United Kingdom, United States ## Features - API - Accounting Integration - Activities Booking - Booking Management - CRM - Calendar Management - Central Reservation System - Channel Management - Client Management - Commission Management - Communication Management - Credit Card Processing - Customer Database - Customisable Branding - Customisable Reports - Data Import/Export - Discount Management - Document Management - Dynamic Content - Electronic Payments ## Integrations (6 total) - Amadeus - PayPal - SIHOT - TourCMS - authorize.net - cybersource ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Travel Management Software](https://www.softwareadvice.co.uk/directory/4602/travel-management/software) ## Related Categories - [Travel Management Software](https://www.softwareadvice.co.uk/directory/4602/travel-management/software) - [Airline Reservation Systems](https://www.softwareadvice.co.uk/directory/4313/airline-reservation-system/software) - [Tour Operator Software](https://www.softwareadvice.co.uk/directory/4391/tour-operator/software) - [Travel Agency Software](https://www.softwareadvice.co.uk/directory/4524/travel-agency/software) ## Alternatives 1. 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During that time, I have worked with the Softrip system and team for 18 and they are, by far, the best I've worked with. ----- ### "Flexibility in Pricing" — 5.0/5 > **Paula** | *23 May 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The ability to customize markups and pricing by supplier and by agency. Previous platforms I have worked on do not allow this and are all or nothing by brand. > > **Cons**: Previously most of our development has been customized rather than considered basic TO functionality, but we are happy to know Softrip is moving towards more across the board functionality. ----- ### "AAA Club Adventures" — 3.0/5 > **Bethany** | *31 January 2023* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10 > > **Pros**: The product / package builds are user friendly. Reporting functionality is almost always correct and fast > > **Cons**: The time and cost associated with custom changes to better fit business needs > > Overall Softrip has provided the tour operator functions needed to grow our business. With such a small team on our end, receiving proactive assistance or ideas on how to better use the system would be welcome so that we are not guessing on how to best leverage the platform. ----- ### "Softrip is a platform we enjoy and recommend." — 5.0/5 > **Guy** | *17 January 2023* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: We have been using Softrip and as we have scaled up in size we have been supported and the product has grown tremendously in flexibility and ease of use during that time. > > **Cons**: Softrip has loads of features and implementation is sometimes challenging. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/224902/softrip) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data