1. Home
  2. Accounts Payable Software
  3. Yokoy

Yokoy

Visit Website
4.5
Overall rating
(42)
Reviews
4.5
Overall rating
(42)
Reviews
Visit Website

About Yokoy

Yokoy’s proven, AI-powered spend management platform brings intelligence, automation, and data insights to finance teams with a single platform to capture, verify, and authorise invoices and expenses. Purpose-built to handle the complexity that comes with multi-entity organizations, it’s designed to help mitigate the risk of non-compliance to company policies, processes and regulatory requirements. Powered by Yokoy’s proprietary AI, it enables end-to-end automation, helping to reduce the cost of repetitive manual work, and with customisable workflows and integrations into your existing tech stack, it provides finance leaders with full visibility and control over spend across the company. With purpose-built modules for expenses, invoices, and payments Yokoy brings all your spend into a single platform. And with Yokoy’s payment cards, you can give your people the freedom to pay how they want while streamlining card administration and keeping everything within company policies.
Yokoy Software - Save money on every dollar spent. Yokoy’s AI-powered suite transforms spend management for midsize companies and global enterprises – so you can save while spending. GDPR compliant. ISO 27001, ISO 9001, and ISO 14001 certified.
Yokoy Software - Process invoices automatically.​ Consolidate your accounts payable process, manage invoices at scale, automate approvals with custom workflows, and pay on time with Yokoy’s AI-powered invoice management solution.
Yokoy Software - Manage expenses effortlessly.​ Automate your expense management, simplify expense reporting, and prevent fraud and reimbursement delays with Yokoy’s AI-driven expense management solution. Custom workflows and approval flows for fast reimbursements.
Yokoy Software - Streamline your business payments​. Gain real-time control of your global card spend and automatically match card transactions with receipts with Yokoy’s smart payment solutions. Automated transaction matching and real-time compliance checks.
Yokoy Software - Streamline your IT landscape. Yokoy’s API facilitates seamless integrations with enterprise-level systems, removing manual processes and enabling true, end-to-end automation across entities and geographies.
Yokoy video
Yokoy Software - Save money on every dollar spent. Yokoy’s AI-powered suite transforms spend management for midsize companies and global enterprises – so you can save while spending. GDPR compliant. ISO 27001, ISO 9001, and ISO 14001 certified. - thumbnail
Yokoy Software - Process invoices automatically.​ Consolidate your accounts payable process, manage invoices at scale, automate approvals with custom workflows, and pay on time with Yokoy’s AI-powered invoice management solution. - thumbnail
Yokoy Software - Manage expenses effortlessly.​ Automate your expense management, simplify expense reporting, and prevent fraud and reimbursement delays with Yokoy’s AI-driven expense management solution. Custom workflows and approval flows for fast reimbursements. - thumbnail
Yokoy Software - Streamline your business payments​. Gain real-time control of your global card spend and automatically match card transactions with receipts with Yokoy’s smart payment solutions. Automated transaction matching and real-time compliance checks. - thumbnail
Yokoy Software - Streamline your IT landscape. Yokoy’s API facilitates seamless integrations with enterprise-level systems, removing manual processes and enabling true, end-to-end automation across entities and geographies. - thumbnail

Yokoy pricing

Yokoy does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor See pricing details
Free Version:
No
Free trial:
Yes

Alternatives to Yokoy

View all alternatives

Yokoy Reviews for UK Users

Overall rating

4.5
( 42 reviews )
Write a Review!

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.6
Customer Support
4.0
5 reviews of 42 View all reviews
Verified Reviewer
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
1
4
Reviewed on 18/04/2024

Great product, bad support

Pros

Having worked with several other tools in the past, Yokoy is so far the only solution that makes expense management rather easy. Frequent travellers can easily upload things during a trip, organize expenses nicely and don't loose time with manual input. As a company, we really like the credit card feed, which helps to make sure that all receipts have been added. Generally, it an easy to use solution.

Cons

As a small business (22 active Yokoy users), we have the impression that we get literally ignored by customer support. We have a major issue since several months (credit card feed not working for UBS cards), and nobody from support ever replied to the issue. Every time we follow up, we get a note that someone will follow-up with us shortly, but nothing happens. This is rather frustrating!

Implementation was not up to our expectations. Yokoy doesn't allow a "self implementation" so you need to go through one of their partners. We have been assigned a near-shore partner (this was not mentioned during the sales process), but paid consulting prices like it was a local Swiss partner. The quality was acceptable but many things could have been done by ourselves and we left with the feeling that we paid a lot of money for limited value.

Response from Yokoy Group

Dear Customer,

We sincerely apologise for the frustration and inconvenience you've encountered regarding the credit card feed issue and the implementation process.

If you are open to sharing your details with us, we would be happy to arrange a direct conversation with our Head of Customer Care to ensure that the issue with the credit card feed gets addressed. Your feedback is invaluable to us as we continuously strive to improve our services and support.

Additionally, we deeply regret any confusion or dissatisfaction regarding the implementation process. We understand the importance of clarity and transparency, especially when it comes to partnering with our clients. Again, if you are happy to share your details with us, we will review our communication and processes in this instance.

Thank you for choosing Yokoy, and for giving us the opportunity to restoring your trust.

Best Regards,
Yokoy Team

Replied 23/04/2024
Philipp
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0
4
Reviewed on 03/04/2023

Practical, simple and reliable

The cooperation with Yokoy directly turns out to be very pleasant, on eye level and customer-oriented. Yokoy is open to the needs and inputs of the customer. Even if not everything can be realized.

Pros

The simplicity of adding expense receiptsThe recognition of the data from the receipts is excellentGood clarity

Cons

Customization of the SAP interface is somewhat complex and depends on the implementation partner

Response from Yokoy Group

Hi Philipp,

Thanks for your kind remarks! We love hearing from our customers – especially when Yokoy is able to make a positive difference to them. We pride ourselves on having a simple and reliable tool that brings financial excellence to everyone.

Team Yokoy

Replied 04/04/2023
Vanessa
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
4
3
Reviewed on 15/11/2023

Good product but requires improvements

I like the tool, UI is friendly, API is easy to use but has missing some command to help manage better the user status. We constantly need support from yokoy with some user accounts that have issues with expenses with wrong status, or account blocked and user cannot login (new user or not)

Pros

Yokoy is very easy to understand and to setup. There are some improvements that are important to do so the tool run smoothly.

Cons

Reporting needs improvements as noted before. and user management is very difficult to manage as there we had issues with accounts that are active with same email address per example.

Response from Yokoy Group

Hi Vanessa,

Thank you for your review and the feedback. We are currently working on expanding the capabilities of our API and will release the option to get transactions as well as account information via the API soon.

Thank you,
Yokoy

Replied 04/12/2023
Konrad
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0
5
Reviewed on 07/12/2023

Yokoy is a great tool for companies to track employee expenses

Overall positive experience, never experienced any bugs or problems

Pros

- Ease of use
- Auto reading of receipts
- Simple to navigate UI

Cons

- Mobile app looks a bit dated
- Analytics dashboard could use some nicer graphs

Claudio
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0
5
Reviewed on 29/08/2024

Overall a good experience!

Pros

It is simple to use. Especially with pictures of receipts.

Cons

I have been using it for two years. So fare there are no Cons.

View all reviews

Related categories