--- description: Review of DoorDash for Merchants Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DoorDash for Merchants | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Online Ordering Systems](/directory/3717/online-ordering-system/software) > [DoorDash for Merchants](/software/224452/doordash) # DoorDash for Merchants Canonical: https://www.softwareadvice.co.uk/software/224452/doordash Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.uk/software/224452/doordash?page=2) > DoorDash is a food ordering and delivery platform that connects customers with local restaurants and businesses. DoorDash empowers merchants to grow their businesses by providing an on-demand delivery fleet, data insights, and built-in marketing tools that assist the end-to-end online ordering and delivery process. Customers can browse over 300,000 local and national brands, submit online orders directly to restaurants, and receive their orders on time. > > Verdict: Rated **4.1/5** by 190 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 190 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: DoorDash ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Contact DoorDash for more information on pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - Activity Dashboard - Activity Tracking - Customer Database - Customer History - Customisable Reports - Delivery Tracking - Food Delivery Dispatching - For Restaurants - Inventory Management - Inventory Tracking - Mobile Access - Online Ordering - Online Payments - Order Management - Reporting/Analytics - Restaurant POS ## Support Options - FAQs/Forum - Phone Support ## Category - [Online Ordering Systems](https://www.softwareadvice.co.uk/directory/3717/online-ordering-system/software) ## Related Categories - [Online Ordering Systems](https://www.softwareadvice.co.uk/directory/3717/online-ordering-system/software) - [Food Delivery Software](https://www.softwareadvice.co.uk/directory/1831/food-delivery/software) ## Alternatives 1. [Restroworks Cloud Kitchen Management Software](https://www.softwareadvice.co.uk/software/421389/Restroworks-Cloud-Kitchen-Management-Software) — 4.9/5 (103 reviews) 2. [GrubHub](https://www.softwareadvice.co.uk/software/119107/grubhub) — 4.3/5 (131 reviews) 3. [Owner.com](https://www.softwareadvice.co.uk/software/397734/owner-com) — 4.6/5 (111 reviews) 4. [Instacart](https://www.softwareadvice.co.uk/software/230776/instacart) — 4.0/5 (48 reviews) 5. [StoreKit](https://www.softwareadvice.co.uk/software/119800/storekit) — 4.9/5 (110 reviews) ## Reviews ### "Excellent delivery service" — 4.0/5 > **Jerad** | *24 September 2024* | Photography | Recommendation rating: 8.0/10 > > **Pros**: What I like about door dash, as a customer, is being able to have food delivered to me for a reasonable price. > > **Cons**: There isn't really anything that I don't like about door dash. > > my overall experience with doordash has been satisfactory. ----- ### "DoorDash is fun and reliable" — 5.0/5 > **Ilana** | *16 November 2023* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Their network of deliverers is vast, especially in a city the size of Phoenix, and it's easy to find a taker almost every order. The app has useful filters like "open now" and "near me", and it tells you about how long you'll wait for your food before you even order. > > **Cons**: I get frustrated sometimes that the recommendations are repetitive and off-base. Sometimes, but not always. I've discovered some real gems. > > I have had a great experience using this app. I would definitely recommend it. ----- ### "Order never delivered" — 1.0/5 > **Denise** | *4 March 2025* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: In this case, nothing. I can't believe they left everyone with no dinner. > > **Cons**: Cancelling an order after an hour of waiting and 2 updates delaying the time. > > Horrible. We had 5 children and 3 adults waiting for Taco Bell. After a full hour of waiting, they sent a notification saying it was cancelled. No other information\! ----- ### "DoorDash is worth it\!" — 5.0/5 > **Keleigh** | *5 June 2025* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: I like the amount of options with different pricing, also DashPass is nice. I like the real-time tracking of your dasher. > > **Cons**: I don't like that everything is upcharged on DoorDash and I also don't like that they allow their dashers to pick up multiple orders at once, allowing yours to get cold. ----- ### "Overall great product" — 4.0/5 > **Jamie** | *17 March 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Easy, convenient, communication options with driver > > **Cons**: Customer service or “help” is often not the best. When orders arrived spilled in the bag or smelling of cigarette smoke from the driver they offer a minimal credit. > > I use it often\! It’s easy and only takes a few pushes of a button to order. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.uk/software/224452/doordash?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/224452/doordash) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data