Restroworks
4.8
(506 Reviews)
Restroworks(formerly known as Posist) is a company dedicated to serving businesses, specifically partnering with...
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CAKE POS
About CAKE POS
CAKE provides a comprehensive and easy-to-use POS designed specifically for restaurants. The software benefits independent restaurant owners who want to replace their current POS or don’t have a cloud-based system, as well as small to mid-size chains looking to extend the service of the existing POS system. CAKE offers an array of features to simplify restaurant operations and improve efficiency.
CAKE's offering includes tools such as CAKE Point of Sale - with which restaurant staff can easily place and modify orders - CAKE Pay, and AI Reporting, which help streamline payment processing and provide actionable insights into business performance. Additionally, CAKE Pop handheld devices and kiosks enhance flexibility in order taking and payment processes, while the Loyalty Rewards Program fosters customer retention. With CAKE's integrated online ordering capabilities and curbside pickup, restaurants can eliminate digital walkaways, send order updates to customers, and avoid pricey commission fees from third party delivery providers.
The system also offers hardware components like the Payment Cube and Thermal Printer to support various transactional needs. CAKE’s Payment Cube can accept all forms of payment, including through a customer’s phone with Apple Pay or Google Pay. QR code ordering and payments can also streamline the experience for guests. Restaurants can expand their system by adding tablets for tableside ordering, which can also increase speed of service, improve order accuracy, and elevate average order value by 33%.
With 24/7/365 US-based customer support - delivered via call, email, text, or chat - and an average response time of 12 seconds, CAKE POS aims to provide reliable and efficient service. The platform promotes ease of use and integration, making it a valuable tool for restaurant owners looking to enhance both front-of-house and back-of-house operations.
CAKE POS pricing
CAKE POS does not have a free version and does not offer a free trial. CAKE POS paid version starts at US$69.00/month.
Starting Price:
US$69.00/month
Free Version:
No
Free trial:
No
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JEFF
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
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4.0
Reviewed on 19/11/2023
Overall a Good Product with Excellent Customer Support
Pros
The customer support staff has always been great. I have been a CAKE user for 6 or 7 years now. I spent 3 Hours on the phone yesterday with [sensitive content hidden]
, who informed me at the end of the call that he was supposed to get off work at 4pm. I called at 3:55pm and he gave me his best efforts, a great attitude, and he genuinely wanted to help me troubleshoot the issues we were experiencing. The only reason I am writing this review is to give [sensitive content hidden]
a shout out!
Cons
There are a few fundamental aspects that most restaurants do, such as happy hour, and CAKE is not designed well for special pricing without creating duplicate items with the discounted prices, and a "happy hour" menu separate from the standard POS menu. It works, but it would be better if an item could have multiple prices based on certain times of day.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
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4.0
Reviewed on 23/04/2025
User friendly POS for restaurants
We loved Cake overall. We had tried other systems and Cake was just the easiest to use and train employees on. That saved time in training saved money and made for less interruption in the work flow for others while a new employee was training.
Pros
We loved the modern look and ease of use. Many other POS systems for restaurants are outdate and cumbersome. Training on Cake took minimal time because of how intuitive and customizable everything is. Display has large, colored tile buttons like a smart phone or tablet, and the menu layout makes sense for the needs of a restaurant.
Cons
Our business had both restaurant and retail and Cake POS was not incredibly conducive to retail management. The inventory tracking was set up more for food industry, not for retail SKUs. It did not have a scanner built in, items had to be searched for and clicked on.
Alternatives Considered
Square Point of SaleReasons for Choosing CAKE POS
We switched because of the available features and reporting, ease of use, and cost. Cake made more sense for us in all those areas.Switched From
Toast POSReasons for Switching to CAKE POS
The customer service was a small factor, but the real benefits was the functionality of the product and ease of use. Cake is incredibly user friendly, making training simple and quick.
Scott
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
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5.0
Reviewed on 21/04/2021
Best POS out there
Extremely satisfied with software ,hardware and support.All the way around great product
Pros
Ease of use for the staff and to load new items
Cons
Time clock dose not have mandatory launch breaks.
Kelly
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
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3.0
Reviewed on 09/05/2024
Sometimes hard to use, sometimes not
Pros
The customer service people (most of the time) are so helpful with whatever to need
Cons
Sometimes it’s extremely confusing on what to do when a problem arises. Also wish it did timing features to different stations on the line
Response from Mad Mobile
Hi Kelly,
This is very helpful feedback, thank you for sharing. We are glad to hear our support team is helpful. Please never hesitate to reach out to support with any questions!
Thanks!
CAKE POS Team
Replied 04/06/2024
Mohamed
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
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5.0
Reviewed on 31/12/2025
Cake is King
My overall experience was pretty good with Cake POS. [sensitive content hidden] was instrumental in making sure our transition was smooth.
Pros
The interface because it’s very intuitive. And the support is pretty good too. And they offered me pretty good rates for merchant services.
Cons
I don’t like that the cutoff time for next day funding for credit cards is at 9:00PM because we close our restaurant at 9:30PM.
Response from Mad Mobile
Hi Mohamed, thank you for the review and for choosing CAKE.
We’re glad to hear the interface has been intuitive for your team and that our support and merchant rates have been a positive part of your experience. Making the transition smooth is always the goal, so it’s great to hear that came through.
We also appreciate the feedback on next-day funding cutoff times. We know later operating hours are common in restaurants, and input like this helps inform how we continue to improve payments and funding options.
Thanks again for taking the time to share your experience. We value your partnership and are glad to have you as part of the CAKE community.
— The CAKE Team
Replied 06/01/2026