Buddy Punch is a cloud-based time clock solution suitable for businesses of all sizes. Key features include overtime...
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About 7shifts
7shifts is an all-in-one restaurant team management platform that helps operators:
1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting.
2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists.
3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips.
4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%.
Here’s how your restaurant can benefit from 7shifts:
- Save up to 4 hours per week creating and managing your staff schedules
- Reduce time spent on scheduling by 80%
- Save up to $250 per month in managers time
- Reduce labor costs to save up to $3,000 annually
- Reduce calls and texts from staff by 70%
- Create schedules with 95% labor accuracy
- Forecast your future sales with 95% accuracy
- Save $1,000s per month in reduced labor costs from more efficient schedule
- Save $1,000’s per month in early clock ins and labor overages
It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys.
Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.
7shifts pricing
7shifts has a free version and offers a free trial. 7shifts paid version starts at US$34.99/month.
Starting Price:
US$34.99/month
Free Version:
Yes
Free trial:
Yes
Alternatives to 7shifts
QuickBooks Enterprise is an accounting solution designed for SMBs across different industry verticals such as constructi...
Agendrix is a staff scheduling and workforce management software designed to help businesses of all sizes improve their...
ADP Workforce Solution is suited for businesses with more than 50 employees looking to streamline HR processes. ADP...
Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated...
TimeCamp is a 100% free time tracker for teams. Unlimited users for $0.
TimeCamp is a cloud-based time tracking...
7shifts Reviews for UK Users
Feature rating
5 reviews of 1,179
View all reviews
Jayelynn
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4
5
Reviewed on 05/09/2019
Helpful and Easy to Use
Overall, it's easy and convenient to use and cheaper than some of the similar apps.
Pros
You can work from the website or from the app which is convenient if you're bouncing between locations. On the website, I can preset shift times for faster scheduling. You can set multiple roles which is beneficial for staff that do multiple things. You can assign an hourly to each role as well, so you can see an approximation of your labor for the week.
Cons
Unfortunately, the preset shift times do not translate over to the app so you do have to manually do it which takes a little more time. Although I have my preference set to get push notifications for almost all the app features, they don't always come through.
Alternatives Considered
HotSchedulesReasons for Switching to 7shifts
7shifts was less expensive and much easier to use plus it integrated with our point of sale system.Response from 7shifts
Thanks for the review Jayelynn! We appreciate your feedback and love hearing that 7shifts can help you keep your schedules straight from anywhere. I've passed along your request regarding preset shifts on the app to our mobile development team for further consideration. Thank you!
Replied 06/09/2019
Andrea
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 21/12/2022
My excellent experience with sevenshifts as a café owner
Overall, completely satisfied like I said, their technology is very easy to use mobile friendly they have every feature you could need small business to big business. I’m sure across industries, especially in the food and beverage business rates. Perfect so having a company like this is great. It’s also apparent by their new features that they’re adding that they’re continuing to innovate investing and grow and they’re going to be around so that’s important.
Pros
What I like most about this software is that it was super easy to use for me and my staff it’s just very easy and it starts off. You can just do the basics and I am as a new business owner. I was just you know priorities come up, so scheduling was just first and foremost, but it has so many features that you can add on them at any time which is great they have help then it’s a wonderful automated system and they’ve just added a ton of new great features. I am excited to use.
Cons
Honestly, I can’t say I didn’t like anything in particular or what I least liked I think with maybe what I least used was something where we would be things that bigger organizations might need to use that or not important or not necessary for my particular business, but there is nothing that was the least liked
Alternatives Considered
HomebaseReasons for Choosing 7shifts
Didn’t know anything about homebase it was used by the previous person. I try to get in there and start using it switching over and it was just a headache so I just looked for a new system start fresh and this one was just doing easier and glad I did.Switched From
HomebaseReasons for Switching to 7shifts
So there’s a ton of different products out there seven shifts is a reasonable price and it had the features I needed for my industry so I looked at several products, but I focus on what they what features they had and what my priorities were at the time and it matched
Verified Reviewer
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used for 1+ year
-
Review Source
Value for Money
5
Features
2
Ease of Use
4
Customer Support
4
3
Reviewed on 06/11/2019
7Shifts and More?
The team loved 7shifts since it was so user friendly and easy to access from PC or mobile. Unfortunately, forecasting is obviously a big issue when it comes to scheduling so we moved on.
Pros
I liked the messaging platform it had for teams. I enjoyed the ease of seeing team member roles. I liked the ease of seeing the daily line up of teams in different departments. I enjoyed being able to flag attendance within the app and reports generated from that.
Cons
I did not like third party app integrations that users would be automatically opted into. Forecasting was a bit clunky also unfortunately.
Alternatives Considered
HotSchedulesReasons for Switching to 7shifts
We didnt. We went with HotSchedules.Response from 7shifts
Hi there, thanks for the review. We appreciate your feedback and really appreciate you sharing with us what you liked, and what you did not like about 7shifts.
In regards to sales/labor forecasting, this is something we are always looking to improve so we appreciate your candor. We strive to provide all of our customers with at least 95% accuracy in forecasting, so if this was something we have not lived up to we want to make it right and work with you to improve your experience. Please reach out to our team any time and we would be happy to help!
On that note, we just released our new Optimal Labor tool which provides hourly sales forecasts which are even more intuitive and transparent. The goal here is to provide managers and operators a visual representation of their labor needs to help them more easily hit their targets with solid forecasts: https://support.7shifts.com/article/310-optimal-labor-tool
Replied 06/11/2019
Lilian
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
5
Reviewed on 17/06/2024
My Experience With 7shifts
Pros
has been very effective as a team communication solution.
It is amazing for team scheduling and is easy to use.
Cons
No bad experiences with 7shifts. Meets needs.
Tom
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 31/08/2021
Game changing app!
Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get addressed the same day! If there’s a glitch or a feature request, they listen and will try to implement on their next update. This app has come a long way. The app is ever evolving and I see new features being added from time to time. Love the support and love the evolution. Price is also fair. 100% will recommend to any businesses!
Pros
A super all-in-one app that does pretty much everything. Scheduling, to time clocking, to event calendar, to messaging, to task assigning. Price is fair and function is easy to use.
Cons
Messaging within the app is slow and unreliable. Amount of notifications received is too much and not easily customizable. Not having the ability to show a staff’s shift from another department that work multiple departments when printing is kind of a bummer (if I am scheduled to work as a manager in admin department, I will not show up in the restaurant department even though I am assigned and appear on schedule).
Reasons for Choosing 7shifts
I started with Microsoft excel. It’s free, but you get what you paid for. Workarounds after workarounds. Then I tried “when I work”. It’s great, but they charge by the employee, which gets pretty expensive after 50+ people. MakeShift was recommended by our payroll company because our time clock is sync’d with MakeShift so we can effectively use labour forecast vs actual labour. But that’s the only thing good about it. Hate the fact I need to use 3 different apps - 1 for manager, 1 for staff scheduling and 1 for messenging… price is also higher too. 7shifts’s pricing is excellent. Flat fee, unlimited employees was huge. Plus the functions available was almost perfect! It hits every check mark and then some. If our time clock data (ADP) can be uploaded to 7shifts or have an integration between the two, that would be a dream come true!Reasons for Switching to 7shifts
Price was the biggest decision maker. Ease of use. And the fact the dev team listen and evolve to make the end user’s experience better is the key reason for the switch. I’ve already seen over 10 major upgrades over the past 2 years. No other products out there can do what 7shifts can!Response from 7shifts
Tom, thank you SO much for such a detailed review with so much thought and consideration - our entire team really appreciates it and looks forward to providing your business with value for years to come.
Replied 03/09/2021
