About 7shifts

7shifts is a comprehensive employee scheduling tool designed specifically for the restaurant industry. It aims to streamline workforce management by providing tools for scheduling, time tracking, tip management, payroll, and team communication. The platform integrates various functionalities into a single platform, helping restaurant managers optimize their operations and improve staff productivity. One of the key features of 7shifts is its intuitive scheduling interface. This feature allows managers to create, modify and publish schedules with ease. The mobile app allows employees to swap shifts, request time off, and view schedules. Another significant feature is the time tracking module. The time tracking system automatically logs clock-ins and clock-outs, reducing the risk of manual errors and time theft. Additionally, it integrates with payroll systems to streamline the payroll process and ensure accurate wage calculations. The system automates tip calculations and payouts to save manager’s time. It provides real-time labor tracking and reporting to help control costs. The employee engagement features of 7shifts contribute to a positive work environment. The software includes a shift feedback tool that allows employees to rate shifts and provide feedback. This feature helps managers identify and address any issues that may affect staff morale and performance. Additionally, the tool supports employee recognition programs, encouraging staff to perform at their best. In terms of technical specifications, 7shifts is a cloud-based solution that can be accessed from any device with an internet connection. It offers mobile apps for both iOS and Android devices, ensuring that managers and staff can manage schedules and communicate on the go. The solution integrates with various point-of-sale (POS) systems and payroll providers, enhancing its functionality and ease of use. Additional capabilities include task management, centralized team communication, a manager logbook, document storage, and labor compliance monitoring. 7shifts integrates with leading POS and payroll providers, ensuring accurate data across timesheets, tips, sales, and labor.
7shifts Software - 7shifts pending requests
7shifts Software - 7shifts open shifts
7shifts Software - 7shifts sales v/s labor
7shifts video
7shifts Software - 7shifts pending requests - thumbnail
7shifts Software - 7shifts open shifts - thumbnail
7shifts Software - 7shifts sales v/s labor - thumbnail

7shifts pricing

7shifts has a free version and offers a free trial. 7shifts paid version starts at US$29.99/month.

Starting Price:
US$29.99/month
Free Version:
Yes
Free trial:
Yes

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Browse 7shifts Reviews

1,197 of 1,197 reviews
Sort by:
Hannah
Hannah
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2024

Best App For Shift Work!

I love using 7shifts for checking my work schedule and keeping track of my shifts. It's so easy to see my schedule as well as events that are happening on my work days. The chat function is also great because I can send private messages or a group message to other people to see if they'd like to switch shifts. Gone are the days of email attachments with work schedules. I'm so happy that my workplace uses 7shifts!

Pros

All the information I need to know for my work shifts is in one place: days I'm working, who I'm working with and special work events happening that day. It's easy to contact people to switch shifts because I know who is and isn't working on specific days.

Cons

There isn't really anything I don't like about 7shifts as it gives me all the information I need for my weekly schedule in one place.

Joanna
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/02/2025

LOVE 7shifts!

I ask & they fix or add it. This company is ahead of the game! They crush!

Pros

Streamlined, easy to use & goes above & beyond, great for coffee shops, restaurants. They have thought of everything!

Cons

Nothing it a great platform where I can do everything I need in one place

Alternatives Considered

Homebase

Reasons for Choosing 7shifts

Homebase is not great just very basic, UX/UI feels crap

Switched From

Homebase

Reasons for Switching to 7shifts

UX/UI is great. flow feels right & use to learn...
TIna
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
5
Customer Support
1

2
Reviewed on 16/10/2024

7shift is just 7 shift

it is easy to use but really nothing really service from 7shift

Pros

easy to see and easy to know what it is but really software is empty

Cons

It was lot of spaces and not specific details about team members and time management. I really had hard time to scheduling from 7 shift. It is not specific about there working total time and total earning from restaurant

Faris
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 04/01/2025

Great software for multi-unit restaurant operation

Overall, I am happy with 7Shifts. Integrated with our pos and all of our employees are happy with it.

Pros

Simplicity of use, and many features for communication across multiplications.

Cons

I wish 7Shifts had an internal translated where groups can easily communicate back and forth between English and Spanish without having to copy paste to an external translator. Simply, a ‘see translation’ button would be amazing as many restaurants have language barrier holding back employees from understanding announcements and SoP’s.

Alternatives Considered

Sling

Reasons for Switching to 7shifts

Price difference also 7Shifts had been around longer than Sling and integrated with our POS.
Lindsey
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 21/02/2025

Good app that’s super user friendly.

I use it to schedule employees, events, see my own schedule, and also who I’m working with.

Pros

I like that I can see literally everything work related right at my fingertips.

Cons

It’s VERY glitchy and will frequently log you out randomly.

Joao Gabriel
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/03/2025

Very interesting software to work management

This software is very functional, before we had trouble managing and dealing with the team according the schedule, from divide and publish the scheduling to internal conversation between the teams inside the job.

Pros

I love the complexity and and the functionality of the software, it is not only about schedules but also about organization and optimization.

Cons

Nothing to criticize until now, i am just figuring out new functions and how to keep operating it.

Emily
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/03/2025

7Shifts Review

Great! Very user friendly and seems to cover all the bases.

Pros

The easy to use design. It is not at all difficult to navigate.

Cons

I sometimes get logged out and have trouble logging back in.

Response from 7shifts

Hi Emily,
Thank you for taking the time to share your experience with 7shifts. We're glad to hear you like the product. For any specific feedback you'd like to share further to help us improve our product, feel free to pass it along to [email protected]. Thanks again

Replied 10/03/2025
Rachael
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2025

A reliable and simple time management option to capture work hours

Overall a very positive experience and loved how it easily can be integrated on any tablet. Would use again.

Pros

How easy it is to set up and use, and how reliable it is as a way to capture employee clock ins and to track work times for employees.

Cons

No dislikes as it functioned reliably and was easy to track work times and to look back on.

Sahan
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 09/03/2025

Easy to use

Easy and convenient to use. View schedule and swap shifts

Pros

East to navigate, swapping shifts was easy as well as requesting time off

Cons

Didn’t synch with my calendar at times, wouldn’t give me the option to do so

Response from 7shifts

Hi Sahan,
Thank you for taking the time to share your experience with 7shifts! We're glad to hear you like the product. For ay specific feedback you'd like to share further to help us improve our product, feel free to pass it along to [email protected].

Replied 10/03/2025
Alexandros
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 14/02/2025

Useful software

Quite decent so far, I am satisfied with the software

Pros

Very useful software with cool features to help you organise stuff

Cons

A bit outdated layout and interface, but still cool

Melissa
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2024

We LOVE 7shifts!!!

I give them an A+. I've needed phone support in the past and they've always been very professional and super helpful.

Pros

From the ease of publishing weekly schedules to employees being responsible for covering their own shifts when needed or scheduling their own time off and/or sick pay is a game changer. No more manual processes. I especially love the messaging system. I can blast the entire company or certain teams or just the employee when needed. It tracks conversations and allows employees to answer. No need for multiple apps...

Cons

I really cannot think of a single thing.

Response from 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to [email protected] and they can help you.

Replied 16/04/2024
Sherri
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/03/2024

7 Shifts is a critical part of my job and makes it easier

I am very impressed with how easy it is to use and all of the features it has. I makes scheduling pretty manageable. It is great for the team to use for trades and communication.

Pros

I like how easy it is to put together the schedule for our team. team. It is great that they can use the app for communication, trades and keeping track of their schedule. They seem to like it as well and make good use of it. I cannot imagine my job without it.

Cons

I don't like that I cannot set it to see a whole weekend on one screen. It would help so much if I could see Thursday - Sunday in one screen.

I hate how the start end times cannot be set by me. They change randomly to times I need just once in a while, if I don't notice that it chose a different time it is a mess. I would like shift times set by me but a function so I can change it for on off situations.

Response from 7shifts

Thank you for taking the time to share your positive experience with 7shifts! We love hearing about how 7shifts has positively impacted your restaurant. If there is ever anything we can help with, our team is here for you. Feel free to reach out to [email protected] for any extra feedback or questions.

Replied 22/03/2024
Jennifer
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 25/03/2024

Good Scheduling Software

Pros

The software works well for scheduling, time off requests & approvals.

Cons

The availability doesn't allow for every other week. Manys employees have split households & need every other week availability based on custody schedules. We have recommended this enhancement multiple times, however we haven't seen any movement with this. In addition, the shift pool notifications don't always work & a resolution hasn't been reached on this. This is critical for our business & getting shifts covered.

Response from 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to [email protected].

Replied 26/03/2024
Allie
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/03/2024

Great service

Pros

I really like the communication aspect, as well as the opportunity to give employees independence in arranging their schedule with “time off” and “availability”

Cons

It is sometimes slow and lagging, which makes it difficult to communicate with employees at times.

Response from 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to [email protected].

Replied 26/03/2024
Megan
  • Industry: Dairy
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/03/2024

Wonderful

Pros

7shifts is very user friendly and easy to use.

Cons

There are ocasional lags and issues with the messageing function but they are usually fixed fairly timely.

Response from 7shifts

Thank you for taking the time to share your positive experience with 7shifts! We love hearing about how 7shifts has positively impacted your restaurant. If there is ever anything we can help with, our team is here for you. Feel free to reach out to [email protected] for any extra feedback or questions.

Replied 04/04/2024
Jeffrey
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/03/2024

7 Shifts Critique

Very good can’t say much negative about it

Pros

Ease of use. Very simple to create schedules and send to the team

Cons

Doesn’t always update in real time for clocked in team members

Response from 7shifts

Thank you for taking the time to share your positive experience with 7shifts! We love hearing about how 7shifts has positively impacted your restaurant. If there is ever anything we can help with, our team is here for you. Feel free to reach out to [email protected] for any extra feedback or questions.

Replied 22/03/2024
Angela
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/03/2024

Streamlined scheduling and Communication! frees up time for other things

Pros

User friendly. Cost effective - you can have a plan with only the things you need and add on additional services as needed. Effective for communication

Cons

Employees need to remember to update the app often to keep the notifications coming and repair other glitches.

Response from 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to [email protected].

Replied 26/03/2024
Austin
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 21/03/2024

7 Shifts is Great for Service Industry!

Pros

7 Shifts does a fantastic job of creating an easy space for communication, scheduling, and employee accountability.

Cons

Some of the payroll and tip pooling functions can be a bit limited for us.

Response from 7shifts

Thank you for taking the time to share your positive experience with 7shifts! We love hearing about how 7shifts has positively impacted your restaurant. If there is ever anything we can help with, our team is here for you. Feel free to reach out to [email protected] for any extra feedback or questions.

Replied 22/03/2024
Matthew
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 21/03/2024

Tips and horrible employee reports

Solid except for reporting sorting by employee first name.PLEASE CHANGE TO LAST NAME!!!

Pros

Ease of use, employee accessibility, real time sales update

Cons

EMPLOYEE SORTING BY FIRST NAME! EMPLOYEE SORTING BY FIRST NAME!!!

Response from 7shifts

Thank you for taking the time to share your experience with 7shifts! We love hearing about how 7shifts has impacted your restaurant. If there is ever anything we can help with, our team is here for you. Feel free to reach out to [email protected] or [email protected] for any extra feedback or questions.

Replied 22/03/2024
David
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/03/2024

Best app cause I can use it every day no matter what.

I really like it make my life so easy, you can do a lot of things you can make u day a day easy with this app.

Pros

You can have acces of everything, you can make changes in only one click

Cons

Nothing, I really like the app helps a lot.

Response from 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to [email protected].

Replied 22/05/2024
Brett
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 26/03/2024

A great scheduler for a food & beverage business.

Pros

Ease of use between desktop and mobile, with the features I need in running a cocktail bar.

Cons

The events feature, which I use heavily can be a little glitchy.

Response from 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to [email protected].

Replied 27/03/2024
Ben
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2024

Great app for scheduling

Overall, I think 7shifts is a great software for scheduling and payroll.

Pros

It is very easy to check individual schedule and the whole staff schedule. Swapping shift is easy as well. Booking time off also easy.

Cons

There is nothing I dislike from the 7 shift app.

Celine
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 18/05/2024

Great Way to Schedule and Track Hours

Pros

I love how easy it is for me to check my schedule, update my availability, put in time off requests and communicate with team members. It’s super easy for our team to stay connected.

Cons

I don’t like that it will log me off randomly, since it is something that I use every day. I also don’t like that the hours tracker has just stopped working. It was a great way to track my finances and budget.

Response from 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to [email protected].

Replied 22/05/2024
Jacque
Jacque
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 02/10/2023

workable scheduling app

Pros

Easy to maintain a schedule and put a shift up for grabs. You can track your hours and see who you are working with. I like that it automatically tells you the manager on duty and the ability to message them directly. I like that feature where you can give a shout out I think that is different and unique. I like the ability to look up anyone in 7shifts and message them directly or create a group message.

Cons

I think maybe the layout could use some improvement

Michael
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 28/06/2023

7 shifts a breath of fresh air

Awesome a great time management tool

Pros

Slows of writing an accurate schedule and the fact that it integrates with toast POS

Cons

No negatives at this time, if I could see front of the house labor broken out from the back of the house labor so I can monitor the numbers individually would be most important

Alternatives Considered

Sling

Reasons for Choosing 7shifts

Ease and pricing

Reasons for Switching to 7shifts

Functions
1,197 reviews

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