ExpenseIn

Pros

I love the ease of the software and how much visibility it's given the Finance team to expenses that are awaiting approval or in draft. It's allowed us to more efficiently code our expenditure accruals which has been great. The end-user and approver training provided was also excellent and comprehensive.

Cons

I struggle to think of a con! The user interface you could argue looks a little dated, but I believe this is something they are working on and it's still totally fit for purpose so it's a very minor niggle! I also struggled to find the carbon reporting as it wasn't immediately obvious on the Finance Admin page, but that was more likely user error on my behalf.

Pros

The website is very easy to navigate, simple and clear.
The customer service team is always on hand and eager to help to ensure we get what we need.

Cons

Some elements of the system could do with more work, the invoicing module is behind compared to the Expenses Module. However, we have been giving feedback on what we require so hopefully this is something they are willing to look into.

Alternatives Considered

Reasons for Switching to ExpenseIn

Pros

It works for logging your expenses and then getting reimbursed. That's about it though.

Cons

I prefer other options in the way market better than are easier to use and have more features such as a mobile app that is simple and has more features. Such as Nexonia.

Pros

It is easy to use from both the end user and the administrative perspectives.

Cons

It is not possible to change how expenses are grouped in the finance area.

Alternatives Considered

Reasons for Choosing ExpenseIn

Switched From

Reasons for Switching to ExpenseIn

Pros

I like that is very user friendly, that the credit card has a live data feed bringing thought the transactions automatically without having to manually upload them. It also inter grate's with our accounts software, so allows us to export the expenses for credit card and reimbursable directly

Cons

I haven't found much i don't like, the issues i have come across are just minor and are have all been resolved with the help desk. There are basic things.

Pros

AS all our staff have the app and can upload whenever they have a receipt, it has dramatically cut down the waiting time for the receipts. Engineers workload meant that it could be weeks before I received the receipts to process. Missed VAT to claim due to the delays etc. This has now stopped.

Cons

Can take a bit of getting used to from an admin point of view, but with anything new, practice makes perfect.

Alternatives Considered

Reasons for Switching to ExpenseIn

Pros

Effective uploading of invoices/receipts
Efficiency gains in finance processes

Cons

Only thing I could say is scanning could be better sometimes.

Alternatives Considered

Reasons for Switching to ExpenseIn

Pros

It was very easy to implement and set up. Took 3 x 1 hour sessions to properly implement, train and bring myself up to scratch. It has allowed more control across the expense process and is generally very easy to use for the team to pick it up and get running with it

Cons

Some features where hard to find but overall the biggest issues we have found are user error and not that hard to overcome

Alternatives Considered

Reasons for Switching to ExpenseIn

Pros

The option to have an Adhoc expenses module, export easily to our accounting system. Also having all the information contained within one system makes the administration of running volunteer expenses easy and well-contained.

Cons

It can sometimes feel a bit clunky (I've never known an expenses system that isn't!) but operationally it does the job.

Alternatives Considered

Reasons for Switching to ExpenseIn

Pros

Easy to install. Staff picked it up so easily. Very simple to use and links into the SAGE INTACCT finance system we use.

Cons

We haven't found any issues to date. Nothing to report

Pros

How user friendly and how easy it is to do the day to day things. Good structure to menus, user friendly screens and the approval flows are better than what our accounting package can offer!

Cons

Sadly the invoicing module wasnt suitable as cant handle stock which is a big part of our business.

Pros

Simple & easy user interface. Integration with accounts software and corporate card company makes reconciling statements and importing transactions very simple saving precious time. Creating all the categories, projects, departments, custom reports etc... in the admin section is also easy to do.

Cons

Honestly, nothing bad to say here! No negative feedback from our users.

Pros

ExpenseIn really know their stuff - most helpful & experienced representatives, quick & detailed replies.

Cons

There are no cons that I can think of from the ExpenseIn module.

Pros

Recent contact with [sensitive content hidden], one of the Help Centre Team

Cons

The reporting system - perhaps additional reports

Pros

One of the highlights of our experience has been the customer service. Any time we had a question or needed assistance, the team was incredibly responsive, knowledgeable, and they always ensured that our issues were resolved promptly.

Cons

There is nothing we didn't like about ExpenseIn

Pros

Very easy to use, reasonable price, great customer service

Cons

Slightly more functionality on the app would be beneficial, perhaps PA assist?

Pros

its very user friendly, with the ability to use the system while on the move users can upload receipts on the go, the integration with sage is also very smooth and saves a large amount of time

Cons

the only thing we really had an issue with was not being able to split receipts on the app but we have been advised this is in development

Alternatives Considered

Reasons for Switching to ExpenseIn

Pros

The set up process was a worry for us but we were looked after, our needs accommodated and the process walked through very helpfully by the team at ExpenseIn. Using the product is simple, effective and has helped us reduce admin, improve timings and made life easier for the users.

Cons

It would be nice if you could set 2FA across all users rather than have to do it one at a time - not a big deal though.

Pros

It is a very user friendly platform for both Finance and employees. Easy to manage and Finance reports are great. It saves a lot of time in processing expenses. Implementation went very smooth as we were guided by a great team. Many thanks to [sensitive content hidden] for all the help with the implementation.

Cons

i can't think of anything i didn't like, everything seem easy.

Pros

We are using both the expenses and the invoice module and it has really sped up our processes and given us more control over spend. The expense module is really easy to use and was quickly accepted throughout the firm. It has streamlines all our processes into one and we found it was really customisable so we could capture all the data we needed.

Cons

Our expenses claims have increased as it's so easy to use!

Pros

Very simple for admin and very simple for users

Cons

All good . No real problems to talk about

Pros

Credit card feed works really well.
Reimbursable expenses good too.
System has flexible reporting.

Pros

The ease of use for the administration side and the compliments we get from the users about the how easy it is to submit expenses.

Cons

Not found anything to dislike about it yet.

Alternatives Considered

Reasons for Choosing ExpenseIn

Switched From

Reasons for Switching to ExpenseIn

Pros

Ease of use is a big pro. It does everything we need. Support when you need it is superb.

Cons

There is nothing about it that we have found to dislike about it

Pros

Ease of use and ability to upload receipts. Also, how it will match uploaded receipts to credit card statements.

Cons

Not sure I can think of anything. It's been pretty easy to use and your helpdesk has been very good.

Alternatives Considered

Reasons for Choosing ExpenseIn

Switched From

Reasons for Switching to ExpenseIn