About Click & Pledge

Designed to offer nonprofits in any segment an affordable, effective online fundraising solution, Click & Pledge delivers online fundraising capabilities, as well as donor and event management through world leader Salesforce.com and the ability to support mobile giving. Click & Pledge can support nonprofits of any size and type. It's made up of a flexible donor management system, a payment engine and powerful tools to create and maintain an engaging website and social presence. These tools are all integrated together to offer elite performance in a modular structure that empowers maximum flexibility. Online fundraising tools include unlimited custom forms, mobile donations, ticketing, payment gateway integration, recurring payments, email marketing (through Constant Contact and Mail Chimp), shopping cart integration and more. The Salesforce donor management system centralizes all critical data related to donors and volunteers, with more than 80 pre-built reports and dynamic dashboards and a virtual payment terminal. The integration into Salesforce also offers event management, with the ability to create and manage events and then promote them through customized webpages that can include videos, registration forms, real-time reporting and more. There's also an included mobile giving platform for patrons who want to pay using their smart phone or other mobile device. This functionality is backed by customer support available by phone, email, chat and webinar.
Payments
Checkout reports
Donations
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Click & Pledge pricing

Click & Pledge does not have a free version.

Free Version:
No
Free trial:
N/A

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Click & Pledge Reviews for UK Users

Overall rating

Write a Review!

Feature rating

Value for Money
3.5
Functionality
3.5
Ease of Use
3.5
Customer Support
3
5 reviews of 7 View all reviews
Verified Reviewer
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 05/12/2019

Click and Pledge Review by Non Profit Food Distribution Organization

Click and pledge collects our donations and keeps track of everything, it also integrates directly with salesforce which is a big deal for us. Finally our website donation page is built with click and pledge.

Pros

we use it to collect our donations, as our credit card processor, It has a lot more capabilities than that but for now this is what it does for us and it does it well with minimal fees.

Cons

I know there is a whole lot more that can be done on it but I had to hire a website and graphic designer to figure out how to use the other features, she set some of it up but since then we don't use anything else available in it, which is a shaem.

Verified Reviewer
  • Industry: Higher Education
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 20/12/2017

Good and Easy to Use

Pros

I really like this program because it is a good interface to be used when processing cards or even at registered events. There are C&P apps that are compatible with your phone to make charges. Even the back end is pretty easy to use. Especially if the app is integrated with Salesforce.

Cons

There's not much to not like, however, I will say the customer service can be difficult sometimes. but I think that varies on the level of assistance needed.

Melanie V.
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
2

3
Reviewed on 14/04/2017

Heavy Learning Curve

We are new Click and Pledge users. It is integrated in to our Salesforce and Hands On Connect instance, which is helpful, however there are limitations within the system because it is very donor heavy. Ideally we want to centralize all payments for events as well as donations. There seems to be limited functionality when trying to replicate a system like Eventbrite. I have essentially fumbled my way through building a payment form and trying to customize it for some event tickets versus a basic donation.

Pros

Salesforce integration and an ability to have a centralized payment system rather than using external payment systems like PayPal.

Cons

Heavy learning curve and the workflows don't seem to let you simply click "back," rather the screen goes back to a main page.

Lynn G.
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 10/02/2012

My bank needed to identify an ecommerce provider that we had confidence in to offer to our nonprofit clients. Our IT department established criteria for security, ease of use, excellent customer service, flexibility, automatic email acknowledgements, reports, not selling customer information and much more. After comparing 26 different providers, we chose Click and Pledge. Click and Pledge personnel and products have consistently met and often exceeded our expectations. Clients find the tools like the FAQ, "How To" and webinars very helpful. We especially like FREE!

Dale G.
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2016

Trust Click & Pledge for your Salesforce donor managment

Click & Pledge is the leader for nonprofit payment processing and donation management. It's native in Salesforce, harnesses the power of the NPSP, and provides excellent customer support.

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