--- description: Review of Starmind Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Starmind | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Starmind](/software/217795/starmind) # Starmind Canonical: https://www.softwareadvice.co.uk/software/217795/starmind Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/217795/starmind?page=2) > Starmind is a knowledge management and employee communication solution that helps businesses streamline processes related to collaboration, knowledge exchange, information management, and more from within a unified platform. It allows staff members to post anonymous queries with specific keywords, tags, links, images, videos, and other relevant details. Starmind enables administrators to utilize artificial intelligence (AI) technology the automatically send new query notifications to relevant employees based on required skill-sets and knowledge. It allows supervisors to create verification groups to monitor knowledge accuracy, quality, and relevance of sensitive information. Additionally, the knowledge spaces module lets team leaders create department or team-specific knowledge portals and organize content in specific categories or topics. Starmind allows organizations to integrate the system with several third-party solutions, such as Microsoft Teams, Slack, GSuite, and Microsoft Office 365. It is available on monthly subscriptions and support is extended via live chat, phone, email, documentation, and other online measures. > > Verdict: Rated **4.5/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 43 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Starmind AG - **Founded**: 2010 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Spanish - **Available Countries**: Germany, Japan, Switzerland, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - Alerts/Escalation - Collaboration Tools - Content Management - Customisable Branding - Data Extraction - Data Import/Export - Data Storage Management - Data Visualisation - For Sales Teams/Organizations - Full Text Search - Knowledge Base Management - Knowledge Management - Live Chat - Machine Learning - Mobile App - Monitoring ## Integrations (2 total) - Microsoft Outlook - Microsoft Teams ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software) - [Internal Communication Software](https://www.softwareadvice.co.uk/directory/4370/employee-communication-tools/software) - [Knowledge Management Software](https://www.softwareadvice.co.uk/directory/1884/knowledge-management/software) - [Team Communication Software](https://www.softwareadvice.co.uk/directory/4594/team-communication/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) 2. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews) 3. [Asana](https://www.softwareadvice.co.uk/software/5576/asana) — 4.5/5 (13547 reviews) 4. [Jolt](https://www.softwareadvice.co.uk/software/24851/jolt4) — 4.6/5 (308 reviews) 5. [Speakap](https://www.softwareadvice.co.uk/software/178558/speakap) — 4.4/5 (43 reviews) ## Reviews ### "The Swisscom Brain" — 5.0/5 > **Cesar** | *13 May 2020* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: In a large company like Swisscom it's not easy to quickly find the right person to help you out with a problem. Starmind, which powers Swisscom's Ask-The-Brain tool, makes this really simple. Questions can be submitted anonymously, and then the system automatically matches it up with the people most likely to have the right answer. > > **Cons**: It would be nice to see more integrations into other tools that are used on a daily basis, like Teams, Confluence, or Outlook, to avoid having to search in multiple tools. But I don't know if this is a limitation of the Software or if Swisscom just hasn't tackled it yet. > > It feels like Google made a baby with Siri. ----- ### "Starmind" — 5.0/5 > **Philip** | *3 February 2022* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: - customer support. \[SENSITIVE CONTENT\] is always very kind and helpful. - Out of the box integrations - simple to use - the ability to precapture questions and answers for software rollouts (with knowledge spaces) > > **Cons**: - Search should be better (more like Google Search) - Every user should be able to mark knowledge thats important for their work - Individualiced filters should be possible - Status of Feature requests on canny is not always clear and it takes a lot of time untile someone reacts on them - beeing able to ask questions that are not recognisable as such ----- ### "A handy and great tool complying to what it stands for\!" — 3.0/5 > **Cihan** | *3 February 2022* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: easy implementation after only one meeting as Pioneer the idea of knowledge sharing in shortest time is absolutely a must in a big company by this undocumented knowledge will not be lost completely > > **Cons**: users trying to get high ranking by providing data that might not always be useful information is sometimes shared without verifying background (by referring to a specific order, unconnected to general use) no idea how to search for specific data- a kind of data base would be great to keep the data documented and available for the future > > I assume it is time consuming for all those who read things they do not really need ----- ### "Starmind Active User" — 5.0/5 > **Julie** | *3 February 2022* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: I like that people can write an anonymous question without being exposed. This gives them the opportunity to be open and honest. The people who write the answers however are known and can show their knowledge. > > **Cons**: No sure I found any that this point. I do like the software. > > I am attracted to Starmind because I love to share knowledge and support people. It is also my place to go to search for simply questions and answers. There is a source of information in there that if used properly it become a good platform to visit everyday. ----- ### "An excellent platform to build up / support Crowd Intelligence and Know-How Self-Service Models" — 5.0/5 > **Torsten** | *8 February 2022* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Great and easy-to-use platform to ease the lives of our IT Servicedesk guys as well as of our entire user community. Using the Starmind is great fun - and even provides knowledge and efficiency benefits. > > **Cons**: As pointed out earlier - sometimes, the "flood" of information tends to be even a bit too much... - Maybe it would be possible to add more obvious options to limit the overall information a little bit - this would make the platform even more valuable, I guess... ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/217795/starmind?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/217795/starmind) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data