--- description: Review of AbacusLaw Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AbacusLaw | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Legal Billing Software](/directory/980/billing/software) > [AbacusLaw](/software/21758/abacuslaw) # AbacusLaw Canonical: https://www.softwareadvice.co.uk/software/21758/abacuslaw Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.co.uk/software/21758/abacuslaw?page=2) > AbacusLaw is a comprehensive legal practice management software designed for law firms. It offers a full-service solution with built-in accounting capabilities that cater to a variety of practice areas. The software provides all-in-one functionality, covering essential tasks from time and billing to document management, case, and calendar management. AbacusLaw is designed to streamline workflows by providing tools for every process within the office, eliminating the need for supplementary tools. AbacusLaw aims to boost productivity and profitability for law firms by providing a user-friendly platform for better practice management. The software offers a complete set of tools, from case management to billing and payment processing. Features include organized case intake screens, efficient trust accounting tools, a legal calendaring system with easy client communication integration, intuitive time and billing activities, and secure payment processing through Abacus Payment Exchange. AbacusLaw provides the flexibility and adaptability to cater to different practice areas. The software can be customized as needed, allowing users to tailor reports, input screens, automation rules, documents, and terminology according to their expertise. This adaptability ensures that AbacusLaw can effectively support a range of needs, making it a versatile solution for various legal specialties. AbacusLaw helps firms centralize their day-to-day activities through its legal case management system. By providing a comprehensive overview of important details and dates, the software ensures that users never have to scramble for relevant information related to their cases. This centralized approach enhances efficiency and organization within the firm, facilitating smoother operations and improved client service. AbacusLaw offers flexible deployment options to suit the preferences and needs of different firms. Users have the choice to access the software through a fully managed private cloud virtual desktop solution, providing increased mobility, security, reliability, and control. Alternatively, firms can opt for self-hosted deployment if they prefer to run AbacusLaw from a server in their office for on-site use, catering to those who require an on-premise solution. AbacusLaw seamlessly integrates with other products to enhance its functionality and provide a more comprehensive solution for law firms. By partnering with various legal technology experts, AbacusLaw ensures that firms have access to a suite of integrated products that can further optimize their practice management processes. > > Verdict: Rated **3.9/5** by 371 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 371 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: CARET - **Location**: San Diego, US - **Founded**: 1983 ## Commercial Context - **Pricing model**: Other - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - API - Access Controls/Permissions - Accounting - Accounting Integration - Accrual Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Archiving & Retention - Asset Accounting - Audit Trail - Automatic Backup - Automatic Billing - Backup and Recovery - Bank Reconciliation - Bankruptcy Case Management - Billable & Non-Billable Hours - Billable Items Tracking ## Integrations (8 total) - Case Status - Docusign - Microsoft 365 - Microsoft Outlook - Mitratech HotDocs - Nextiva - QuickBooks Online - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Billing Software](https://www.softwareadvice.co.uk/directory/980/billing/software) ## Related Categories - [Legal Billing Software](https://www.softwareadvice.co.uk/directory/980/billing/software) - [Case Management Software](https://www.softwareadvice.co.uk/directory/984/case-management/software) - [Legal Document Management Software](https://www.softwareadvice.co.uk/directory/1392/document-management/software) - [Trust Accounting Software](https://www.softwareadvice.co.uk/directory/2005/trust-accounting/software) - [Legal Calendar Software](https://www.softwareadvice.co.uk/directory/3598/calendaring-docketing/software) ## Alternatives 1. [LEAP](https://www.softwareadvice.co.uk/software/20175/leap) — 4.2/5 (529 reviews) 2. [Neos](https://www.softwareadvice.co.uk/software/61621/needles) — 4.4/5 (200 reviews) 3. [8am MyCase](https://www.softwareadvice.co.uk/software/3719/mycase) — 4.6/5 (784 reviews) 4. [Clio](https://www.softwareadvice.co.uk/software/449970/Clio) — 4.7/5 (1691 reviews) 5. [8am CasePeer](https://www.softwareadvice.co.uk/software/47885/casepeer) — 4.8/5 (203 reviews) ## Reviews ### "Don’t do it\!" — 1.0/5 > **Pejman** | *5 March 2019* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: Salesmen sale you the idea and software and make promises that never gets delivered. > > **Cons**: It does not work properly, ever. Why spend money on these guys who cannot even help you properly and read off the script. > > Abacus was rude, unprofessional and essentially waste of time and money. ----- ### "This Saved My Business" — 5.0/5 > **Assly** | *5 May 2020* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: As a small law firm you would think that software and a private cloud are luxuries reserved only for "big" firms but you are wrong. To be efficient, organized, avoid malpractice, and spend more time billing and less time on admin, a small firm needs legal software like AbacusLaw. When I wanted to add staff, the Abacus Private Cloud let all of my team utilize the AbacusLaw software with ease, from home and from other states where I am also licensed. And when COVID-19 hit, it was the AbacusLaw software and the Abacus Private Cloud that let us continue work uninterrupted, serving clients and not having to lay off a single person. > > **Cons**: I wish there was a way to keep two separate books of business in AbacusLaw's accounting software since many small law firms are not "traditional" firms but several separate solo practitioners working together but with different accounting. The only "bad" part about having such a versatile and essential piece of software is on the occasion where it isn't working life seems to end. It has become indispensable. If that is a "con" that would be the biggest one\! ----- ### "Excellent\!" — 5.0/5 > **Lori** | *10 October 2018* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Abacus is extremely user friendly and easy to navigate\! Customer service is friendly and efficient\! > > **Cons**: My overall experience has been positive, so I dont have anything negative to say about Abacus. > > Great experience with Abacus, keeps our calendar flowing efficiently and easily\! ----- ### "All the Bells and Whistles" — 5.0/5 > **Marie** | *30 March 2020* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The ease of use, the triple reconciliation feature, and the linking items to client matters. > > **Cons**: I wish the calendar syncing feature with Google calendar/Outlook was easier and not manually required. I also wish the price point was lower for small firms. It's just me and a paralegal. > > I have been an AbacusLaw users since I opened my own firm in 2006. I have used the software and switched to APC. I went briefly with a competitor for four months because of the cost difference and learned quickly: you get what you pay for. I promptly switched back to Abacus and determined that the APC was worth it. ----- ### "Good Program that was customizable" — 4.0/5 > **Victoria** | *11 November 2024* | Law Practice | Recommendation rating: 4.0/10 > > **Pros**: I loved that we can customize templates and that we could set up the files as we liked. > > **Cons**: I didn’t like that we had a difficult time getting into our system if their system was down. It was also difficult to get in touch with support. > > It was decent program but I feel there was other programs that had better benefits. I’m not sure if it’s improved but the customer service was an issue for us. ----- Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.co.uk/software/21758/abacuslaw?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/21758/abacuslaw) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data