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About AbacusLaw
AbacusLaw is a comprehensive legal practice management software designed for law firms. It offers a full-service solution with built-in accounting capabilities that cater to a variety of practice areas. The software provides all-in-one functionality, covering essential tasks from time and billing to document management, case, and calendar management. AbacusLaw is designed to streamline workflows by providing tools for every process within the office, eliminating the need for supplementary tools.
AbacusLaw aims to boost productivity and profitability for law firms by providing a user-friendly platform for better practice management. The software offers a complete set of tools, from case management to billing and payment processing. Features include organized case intake screens, efficient trust accounting tools, a legal calendaring system with easy client communication integration, intuitive time and billing activities, and secure payment processing through Abacus Payment Exchange.
AbacusLaw provides the flexibility and adaptability to cater to different practice areas. The software can be customized as needed, allowing users to tailor reports, input screens, automation rules, documents, and terminology according to their expertise. This adaptability ensures that AbacusLaw can effectively support a range of needs, making it a versatile solution for various legal specialties.
AbacusLaw helps firms centralize their day-to-day activities through its legal case management system. By providing a comprehensive overview of important details and dates, the software ensures that users never have to scramble for relevant information related to their cases. This centralized approach enhances efficiency and organization within the firm, facilitating smoother operations and improved client service.
AbacusLaw offers flexible deployment options to suit the preferences and needs of different firms. Users have the choice to access the software through a fully managed private cloud virtual desktop solution, providing increased mobility, security, reliability, and control. Alternatively, firms can opt for self-hosted deployment if they prefer to run AbacusLaw from a server in their office for on-site use, catering to those who require an on-premise solution.
AbacusLaw seamlessly integrates with other products to enhance its functionality and provide a more comprehensive solution for law firms. By partnering with various legal technology experts, AbacusLaw ensures that firms have access to a suite of integrated products that can further optimize their practice management processes.
AbacusLaw pricing
AbacusLaw does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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AbacusLaw Reviews for UK Users
Feature rating
5 reviews of 376
View all reviews
Tera
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 23/01/2019
AbacusLaw User
This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.
Pros
This software allows us to keep our client's files organized. We can tailor this program to what we need in our client's files based on what out firm does, and/or what type of case it is. We can keep up with our calendars and everyone can log in from wherever they are and see the daily organizer for all or individuals. It allows us to keep notes in files, monitors for conflicts, and is very useful for setting ticklers to use as reminders. I find it very useful that it keeps up with all the players and their info under "linked names". Also keeps up w/ events, docs, & emails in one place.
Cons
If things are moved on the main drive, it breaks the links in abacus and they are no longer able to be found or traced if whomever moves the doc or breaks the link doesn't make a new one at that time.
Assly
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 05/05/2020
This Saved My Business
Pros
As a small law firm you would think that software and a private cloud are luxuries reserved only for "big" firms but you are wrong. To be efficient, organized, avoid malpractice, and spend more time billing and less time on admin, a small firm needs legal software like AbacusLaw. When I wanted to add staff, the Abacus Private Cloud let all of my team utilize the AbacusLaw software with ease, from home and from other states where I am also licensed. And when COVID-19 hit, it was the AbacusLaw software and the Abacus Private Cloud that let us continue work uninterrupted, serving clients and not having to lay off a single person.
Cons
I wish there was a way to keep two separate books of business in AbacusLaw's accounting software since many small law firms are not "traditional" firms but several separate solo practitioners working together but with different accounting. The only "bad" part about having such a versatile and essential piece of software is on the occasion where it isn't working life seems to end. It has become indispensable. If that is a "con" that would be the biggest one!
Reasons for Choosing AbacusLaw
Credenza reached end of life and was bought by AbacusLaw's parent company. I had to switch and I was worried but the switch was worth it and all my data migrated over.Reasons for Switching to AbacusLaw
I have worked with all four of those before when working with other attorneys. None were as versatile as AbacusLaw. Some had serious bugs in trust accounting. Others had horrible customer service and some had interfaces that were not user friendly. Then there was the price on some of the better ones. Finally none of them had the other software, security, and support I needed to grow my business.
Katie
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
1
Reviewed on 08/01/2025
Horrible Service and Treatment. Use Anything Other than Abacus
A very basic service. Treatment and service was the worst I have ever encountered. I would never recommend this to any other business owner.
Pros
It is an extremely basic program - so the software does ok for very basic needs. Their are far superior options at better prices.
Cons
The customer service, lack of transparency. I have never been so disgusted by the treatment I received when I tried to cancel my service after over a decade (to move to another software IN THEIR COMPANY.) I was dismissed, billed without consent and I would strongly suggest law offices use anything other than this software and service.
Victoria
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
4
Reviewed on 11/11/2024
Good Program that was customizable
It was decent program but I feel there was other programs that had better benefits. I’m not sure if it’s improved but the customer service was an issue for us.
Pros
I loved that we can customize templates and that we could set up the files as we liked.
Cons
I didn’t like that we had a difficult time getting into our system if their system was down. It was also difficult to get in touch with support.
Response from CARET
Victoria, thank you for taking the time to share your experience with AbacusLaw. We're glad to hear that you found the customization options useful. We're consistently striving to provide top-notch support to our customers. If you have any further suggestions or concerns, please don't hesitate to reach out to us.
Replied 14/11/2024
Grayson
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
3
Reviewed on 11/05/2020
Mixed Bag
It's a mixed bag. It could be great software if the people who developed it had real experience using it in a practical environment. And if they spent more time testing stuff to make sure it worked. And if their tech support people were more helpful and less evasive.
Pros
Part of what attracted us to this software was that it advertised that it allowed us to integrate WordPerfect forms that we already had into the document preparation feature. We also like the group calendar that allows us to color-code each attorney making it easy to determine who is where. They also did a fairly decent job of integrating old data from a previous practice management software to allow more thorough conflict checking. The interface for most things is reasonably intuitive. It has features that can make it a good all-around practice management program if you use all of them.
Cons
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be. Correcting an error often becomes a lengthy boondoggle that takes ridiculous amounts of time. Features that they promise are part of the software are often not fully or properly functional, or the support staff seems to have no idea how they actually work. When trying to work with WordPerfect integration, for example, they did not seem to have any tech support personnel who actually knew how to use the program or how it was supposed to integrate and could not answer questions about it, so we were on our own. It does integrate, for the most part, but some things we try to ask about they just don't know an answer for . They promised us integration with LawPay and then backed out instead pushing a program they had developed to take payments. After seeing how they have been with other features, I don't want them to experiment on me and my clients with some "new" software they have halfway developed. We sometimes found that we knew more about the program than some of the tech support folks we were on calls with, and quite frequently we never receive explanations for why something was not working right, even though we WANT to know so we can avoid the issue in the future. I suspect sometimes it's a bug on their end that they do not want to confess to. It also does not double-check deletions and changes-leading to lost data.
