--- description: Review of Ordyx Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ordyx | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Retail Inventory Management Software](/directory/30/inventory-management-software/software) > [Ordyx](/software/21738/ordyx) # Ordyx Canonical: https://www.softwareadvice.co.uk/software/21738/ordyx Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/21738/ordyx?page=2) > ORDYX is a cloud-based point-of-sale solution designed for small, midsize and large bars and restaurants. Primary features include online ordering, loyalty programs, inventory tracking, time and attendance and delivery management. Other features include remote printers, SMS alerts, automatic upgrades and remote authorizations. It allows managers to remotely make authorizations, including voids and comps. It offers integration with various property management systems, loyalty systems, beverage control systems, credit card processors and others. These include QuickBooks, HotSchedules, OpenTable, ADP, MailChimp, Authorize.net and Google Maps. ORDYX is offered in a subscription pricing option. It is compatible with Windows, Mac and Linux operating systems. It also supports iPhone and iPad. Customer support is offered over the phone and via live demos. > > Verdict: Rated **3.3/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 21 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 2.9/5 | Based on overall reviews | | Value for Money | 2.7/5 | Based on overall reviews | | Features | 2.9/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Ordyx - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$59.99 - **Pricing Details**: Lite: $49.00 Standard: $59.00, additional terminals: $17.00 Contact Ordyx for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting Integration - Alerts/Notifications - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Built-in Accounting - CRM - Cash Management - Catering Management - Clock In/Out - Cost Management - Customer Accounts - Customer History - Customisable Categories - Customisable Reports - Customisable Templates - Data Import/Export - Delivery Management ## Integrations (19 total) - ADP Workforce Now - BarVision Platform - BeerSAVER - Craftable - Frontdesk - Frontdesk Anywhere - Google Maps - HotSchedules - Magpie Property Management - Mailchimp - Marketman - Pike13 - QuickBooks Online Advanced - RepeatRewards - RoomKeyPMS ... and 4 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software) ## Related Categories - [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software) - [Tablet POS Software](https://www.softwareadvice.co.uk/directory/1451/tablet-pos/software) - [Restaurant POS Software](https://www.softwareadvice.co.uk/directory/41/restaurant-pos-software/software) - [POS Systems](https://www.softwareadvice.co.uk/directory/210/web-based-point-of-sale-software/software) - [Restaurant Management Software](https://www.softwareadvice.co.uk/directory/2165/restaurant-management/software) ## Alternatives 1. [Gofrugal](https://www.softwareadvice.co.uk/software/19891/gofrugal-pos) — 4.4/5 (198 reviews) 2. [Marketman](https://www.softwareadvice.co.uk/software/140161/marketman-restaurant-management) — 4.7/5 (112 reviews) 3. [Simphony POS](https://www.softwareadvice.co.uk/software/185731/oracle-micros-simphony-pos-system-for-restaurants) — 4.2/5 (26 reviews) 4. [Lightspeed Restaurant](https://www.softwareadvice.co.uk/software/422883/lightspeed-restaurant) — 4.4/5 (214 reviews) 5. [MYR POS](https://www.softwareadvice.co.uk/software/180862/myr-pos) — 4.5/5 (115 reviews) ## Reviews ### "We have used Ordyx as our Point of Sales system for the past 3 years at our alehouse and grill." — 4.0/5 > **Verified Reviewer** | *19 January 2018* | Recommendation rating: 7.0/10 > > **Pros**: Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good. > > **Cons**: Wholesale price increases are difficulty to accomplish. Customer service always points the finger at the internet provider first. They make changes without fully explaining what will and has changed, you're up to your own to figure it out or call them. > > Much improved over previous system, do recall what it was, ----- ### "Good system, but not easy to learn without instruction" — 4.0/5 > **Verified Reviewer** | *28 April 2019* | Restaurants | Recommendation rating: 7.0/10 > > **Pros**: Generally, it is easy to add items to this system. We use it as our POS and out timekeeping system. The ability to add/edit employees is good. > > **Cons**: There are several things that I do not like about the system. FIrstly, it is not easy to learn without direct tuition from a trainer at ORDYX. The customer support system seems difficult to navigate and there is not very good immediate response from the team. (not enough of them?) Without better knowledge, it feels difficult to utilize many of the higher end features of this system. In addition, use of remote platforms is difficult, bordering on impossible and getting help in solving the problem is equally difficult. > > Overall, a good program for basic functions. Lack of trained knowledge makes it hard to use efficiently and getting support can be a challenge at times. ----- ### "Ordyx is a generally fine software, but a few quirks interfere with it being great." — 3.0/5 > **Ben** | *21 July 2017* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: Generally easy to train staff, being able to log in from anywhere to look at reports, generally inexpensive. > > **Cons**: Ordyx is on the verge of being a great program, but a few quirks make it a very frustrating project at least once a month. \* Customer support is severely lacking. Payment issues from Ordyx' end once locked me out of the back end for several days. While some staff tried to help, calls were not returned, commitments to reprogram the menu were ignored, and managers generally didn't help at all. All of the issue was caused by Ordyx, but I never got an apology. \* Several issues were beyond tech support's means for 3 days, then another tech would solve it in a moment. Weird side menus that appeared on some items, or the system rearranging menu items at random because of a setting only Ordyx can change, required me to follow up for days before it was resolved. \* It would be helpful if tech staff signed names to e-mails, so I know who may be involved with the issue. \* Automatic timeout on back end means it's very tough to keep an eye on sales as the day progresses - what should be a 1-button refresh is 30 seconds. \* Closing and reopening store is a useless portion of the program - we don't do it, which means many reports just don't work. \* No ability to remove tip line from receipts. \* Weird phrasing on things (recipes instead of items) makes learning back end confusing. > > It interfaces with out hotel software, that's about it. ----- ### "The Support went down the tubes" — 4.0/5 > **Joe** | *23 December 2017* | Restaurants > > **Pros**: The mobility of accessing the POS from anywhere. They have been receptive to suggestions in the past. They used to be very good at all levels > > **Cons**: If there is a problem the support is nothing like it used to be they hire inept tech people that sound like you are interrupting the game time and are unwilling to make an effort to help resolve anything. I have been with this company for 3.5 years now paying the monthly fees for 3 locations and in the recent year, the support has gone down to nothing anything like it was before. I think that they maybe grew too fast and lost sight of what keeps customers. > > There are many other options out there so if you need a company that cares about you as a customer then I would not recommend this company. Sad to say they used to but not anymore. ----- ### "Ease of use, provides most features needed and pricing is reasonable." — 4.0/5 > **Michael** | *21 July 2017* > > **Pros**: The quickness of transaction entry in a high volume environment and the backend management. Should not have to enter minimum number of words > > **Cons**: Lack of customized searches in what should be a very flexible database format. Lack of automatic customized report generation on a routine basis. Easy physical inventory entry(barkeep app for example). Lack of feature request form with follow on status. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/21738/ordyx?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/21738/ordyx) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data