---
description: Review of STAAH Channel Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: STAAH Channel Manager | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Hotel Channel Management Software](/directory/4345/hotel-channel-management/software) > [STAAH Channel Manager](/software/217345/staah-channel-manager)

# STAAH Channel Manager

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> STAAH channel manager is a comprehensive solution for all hotel management needs. The cloud-based, real-time application is suitable for hotels of all sizes, providing users with the flexibility and control needed to manage online presence effectively.&#10;&#10;Its Swiftbook feature is designed to help businesses drive conversions on websites utilizing a pooled inventory system to optimize online bookings. With its user-friendly interface and intuitive design, it enables guests to book directly, reducing reliance on third-party platforms.InstantSite is its hotel website builder, offering a cost-effective and low-maintenance solution to businesses for showcasing properties online. With InstantSite, users can create a website that reflects the hotel's unique identity and attracts potential guests. Businesses can present amenities, showcase rooms, and highlight services with ease, all while driving direct bookings.&#10;&#10;Another standout feature of STAAH Channel Manager is its gift voucher system. It enables users to easily set up customizable online stores and sell unique gift vouchers to engage guests and boost revenue. With this user-friendly platform, organizations can tap into the power of gift-giving, allowing customers to share memorable experiences with loved ones. It also offers a  reputation management system that allows businesses to monitor and analyze online guest reviews and feedback, gain valuable insights into guests' experiences, identify areas for improvement, and take proactive steps to enhance service.
> 
> Verdict: Rated **4.7/5** by 247 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 247 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Access Group
- **Location**: Colchester, UK
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$80.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact STAAH for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, India, Indonesia, Malaysia, New Zealand, Philippines, Thailand, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- API
- Activity Dashboard
- Channel Analytics
- Channel Management
- Dynamic Pricing
- Inventory Control
- Inventory Management
- Mobile Access
- Multi-Channel Sync
- Online Booking
- Order Management
- Partner Management
- Promotions Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Updates
- Reporting & Statistics
- Restriction Management
- Room Inventory
- Third-Party Integrations

## Integrations (8 total)

- Clarity Connect
- Elina
- Hotelogix
- PayPal
- Preno
- RateGain
- Stripe
- roommaster

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Hotel Channel Management Software](https://www.softwareadvice.co.uk/directory/4345/hotel-channel-management/software)

## Related Categories

- [Hotel Channel Management Software](https://www.softwareadvice.co.uk/directory/4345/hotel-channel-management/software)
- [Channel Management Software](https://www.softwareadvice.co.uk/directory/256/channel-management/software)

## Alternatives

1. [SiteMinder](https://www.softwareadvice.co.uk/software/79245/site-minder) — 4.2/5 (257 reviews)
2. [Stayflexi](https://www.softwareadvice.co.uk/software/412632/stayflexi) — 4.7/5 (154 reviews)
3. [eZee Absolute](https://www.softwareadvice.co.uk/software/11628/ezee-absolute) — 4.6/5 (405 reviews)
4. [Cloudbeds](https://www.softwareadvice.co.uk/software/167761/cloudbeds) — 4.3/5 (337 reviews)
5. [E4jConnect Vik Booking](https://www.softwareadvice.co.uk/software/514511/e4jConnect) — 4.7/5 (15 reviews)

## Reviews

### "Best All In One\!" — 5.0/5

> **Verified Reviewer** | *1 April 2019* | Design | Recommendation rating: 7.0/10
> 
> **Pros**: Its everything you may need to manage an Inn.
> 
> **Cons**: The InstantSites have many glitches at times.
> 
> We recently helped a 20year old Inn go digital with Staah and it was perfect.

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### "Excellent Staff" — 4.0/5

> **Alex** | *30 November 2016* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: Centralized, Manage \&amp; Monitor availability \&amp; rates on  Online Travel Agent in one click with channel manager - STAAH. It also come with mobile apps, this is the thing i need to admire \&amp; praise.
> 
> **Cons**: I do like the improvement, but appreciate if you can announce the new features through email so i can present to our staff. I have do manual guide for them but if it's major changes, it would be consume time for me work out on manual guide. Other than announcement, i also suggest if STAAH can provide every section of up-to-date features for my staff review.
> 
> Staff Experience:&#10;Jamie has show her enthusiasm \&amp; professionalism in booking engine \&amp; marketing strategies, she was expertise on IT knowledge such as communication tools, HTML coding \&amp; etc. She also a good tutor \&amp; take initiative to follow up client regularly. I have learned a lot valuable knowledge, it is good to know \&amp; discover the latest market trend from her. She has success show STAAH is a part of valuable \&amp; trustworthy of channel manager &#10;&#10;Group Admin Login experience:&#10;1) Home page -Profile icon doesn't show logout annotation while others page such as properties \&amp; group stats was appear.&#10;2) Settings - It kinda weird if home are insert to selective section, display setting not sure what can do for it. Also it doesn't have change password function.  &#10;3) Category merging - Search property \&amp; properties category merge it together if possible, search property are very useful but if it can display all properties at the first then sort out, it will be more convenient for us to manage properties. &#10;4) Properties category - Properties overview looks good, but appreciate if can add a button which is login to specific property admin page instead of click the properties to login would be more perfect. &#10;&#10;Admin Page Experience:&#10;1) Simplify the words more efficient for us to navigate the right category, such as instant - Channel Manager, Convertdirect - Hotel Website. As you know, Our staff knowledge \&amp; reading language are limited \&amp; prefer make it ease/simple for them to navigate the right category.  &#10;2) Channel Email Format - I would like to request if the voucher that sent to us are breakdown the commission that charge by Online Travel Agent so it easy for my account department to monitoring. &#10;3) Event Calendar - Add Insert the date range to the calendar instead of click 1 by 1 to the date, we do have promotion if such as chinese new year promotion, we would like to remark say whole week, however we have no choice click 1 by 1 to the date. Imagine if the promotion long running for 1 month, hence we have to click 31 times to set the event flag.&#10;4) Inventory grid - I have try copy across, it works well but it just can begin from the current date, unless bulk update from the date range you desired. Copy \&amp; paste function not sure is my problem or system problem, because i try copy \&amp; paste but it doesn't show the amount that desired rectify, same with Bulk Update \&gt; Rates\&gt; Update rate. Availability also do not have copy \&amp; paste function too.

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### "Helpfull software but can be improved" — 3.0/5

> **Harald** | *13 June 2016* | Hospitality | Recommendation rating: 5.0/10
> 
> **Pros**: when working correct it  saves  some time  and manual work
> 
> **Cons**: multi language feature full of bugs
> 
> Extremly long setup time some employees have not been trained  well at time of setuo, BE translation  not complete and not sufficient, sometimes reservations do not arrive  to PMS

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### "Amazing support team" — 5.0/5

> **Stela** | *8 July 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: We use Staah channel manager software to manage our multi listing vacation rentals. Easy, simple and very efficient to use, no more problems with overbookings. As a bonus they have an amazing costumer service always ready to help with whatever you need. Not to mention that they are very kind and patient when we need to contact them with a problem that is tottally technical and we are not very knowledgeable. Before we used other channel manager which support team used to reply days after our request. With Staah everything is sorted out in the same day. Plus we have an account manager who calls from time to time to know if their service is ok or if we need any help. We couldn't be happier with the whole service they offer and highly recommend them to anyone who is looking for an excellent channel manager\!
> 
> **Cons**: At the beginning, dealing with the software seemed to be  difficult because we are not technical people but in a very short time we get used to it as it is very simple to use.
> 
> Before Staah we used to have many overbookings and  contacting  the previous channel manager was really hard.

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### "Instant Web-Site" — 5.0/5

> **Sameer** | *18 April 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Staah is the Services Provider who give complete access to build your own Web-site in 10 different design. &#10;&#10;We as the user always required full access to keep on adding the creative, POP, New Packages as per the Market demands, With the use of Instant Web-Site we can do alot...
> 
> **Cons**: Instant web-site required few updation base on Staah Max Web-Site..
> 
> I'm the user of Staah from past 6 years, I have used Staah Max Channel Manager \&amp; Web-site which very useful for 5 Star property its has all facilities which a Revenue Manager required. &#10;&#10;Since past 3 year i'm using Staah Instant Channel Manager \&amp; Web-site. Its very user friendly. Staah Instant also getting the most of the features which Staah Max has. &#10;&#10;With the help of Staah Instant Web-site our Direct Booking has increased by 5%. &#10;&#10;We can modify as an when required \&amp; update the details on web-site which hardly take few mints to go live. &#10;&#10;Thanks to Staah \&amp; His Excellent Support Team.

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| en-NZ | <https://www.softwareadvice.co.nz/software/217345/staah-channel-manager> |

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