--- description: Review of Kylas Sales CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kylas Sales CRM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Sales Tracking Software](/directory/3590/sales-tracking/software) > [Kylas Sales CRM](/software/216694/kylas) # Kylas Sales CRM Canonical: https://www.softwareadvice.co.uk/software/216694/kylas Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.uk/software/216694/kylas?page=2) > "Voted \#1 CRM Software for growing Indian businesses by Capterra. Kylas is a sales CRM designed to support growing businesses in competitive marketplaces. It offers a Unique Pricing Framework: It is available for a flat INR 12,999 per month, including: 1. Unlimited User Licenses 2. Onboarding and Training by CRM Experts Kylas helps businesses identify promising sales leads and nurture them to closure for faster business growth." KEY FEATURES :- Lead Management - Kylas allows you to quickly capture leads from various sources, understand which ones to convert into deals, and which ones to disqualify. • Capture leads using lead capture forms • Capture leads from 3rd party portals • Bulk import leads • Automatically assign leads to teams using Kylas Routing Engine. • Manage your leads and analyze them by source, owner, 'created at,' and 'updated at.' • Utilize Custom Fields and Smart Filters for Leads • Engage with leads at multiple touchpoints using telephony, email, WhatsApp, and SMS. Deal, Contacts \& Companies Management - Effectively manage Deals, their value, and the win probability, with visual access to analyze them by pipeline stages. Use Kylas for Account-Based Marketing with multiple Contacts on a Deal. • Gain insights on deals, their value, and estimated closure date. • Utilize smart filters for in-depth analysis of deals • Identify who is closing deals faster • Nurture clients for multiple sales products. • Share Deal Information with teams for better collaboration • Utilize Kylas for Account-Based Marketing and focus on top revenue-generating clients. Sales Pipeline Management - •Ensure your sales leads and deals stay on track with efficient Sales Pipeline Management. •Customize pipeline stages based on your business requirements •Create different pipelines for various teams, products, and business units. •Automate specific actions or communication for different pipeline stages. •Easily sort or filter leads and deals by their closing date. Data Management - •Have complete control over your data. •Import or migrate data from other CRMs or Excel. •Export data from the system with just a few clicks. •Quickly update data in bulk - leads, deals, and tasks. •Sync Kylas Data with 3rd party apps using Webhooks. •Ensure data security. •Prevent duplication of data. •Access the right data effortlessly with the help of filters and Smart Lists. Productivity \& Collaboration - Stay organized and collaborate effectively with your team throughout the sales process. •Get a 360-degree view of your business health with the sales dashboard. •Automate repetitive tasks like data entry, lead assignment, etc., using workflow automation. •Create tasks for Leads, Deals, Contacts, or Companies. •Collaborate seamlessly with your teams through Notes and Comments and @ mentions. •Stay on top of all tasks with In-App \& Email Reminders. •Delegate tasks to your team. Customer Engagement - Engage your customers for better relationships and faster conversions. •Send and receive emails directly from the app. •Create email templates to save time and reduce errors. •Set up online \& offline meetings with clients directly from Kylas. •Record all sales calls to monitor call quality. •Keep track of sales calls and details, updated automatically into the CRM from your mobile. •View entire SMS conversations with customers in the 'Message' section. •Send and receive WhatsApp messages from Kylas. User Access \& Control - Manage all Products \& Services you offer and allow team members to tag them. •Customize fields for relevant data. •Control user data access and actions. •Implement unique Sharing Rules. •Set up multiple teams with defined access. •Facilitate cross-departmental data sharing. Order Management - Effortlessly create, edit, and delete quotations on Kylas. •Access all your quotes in one place. •Download quotes as PDFs or send quotations to clients as email attachments directly from Kylas. > > Verdict: Rated **4.8/5** by 607 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 607 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kylas - **Founded**: 2020 ## Commercial Context - **Starting Price**: US$250.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: India ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Assignment Management - Autoresponders - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Logging - Campaign Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Database - Contact Management - Conversion Tracking ## Integrations (35 total) - ActiveCampaign - AiSensy - Aircall - Apollo - Arka Inventory - Brevo - CallerDesk - Digio eSign - Exotel - Facebook Business Suite - Gallabox - Gmail - Google Ads - Gupshup - Hollander ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Tracking Software](https://www.softwareadvice.co.uk/directory/3590/sales-tracking/software) ## Related Categories - [Sales Tracking Software](https://www.softwareadvice.co.uk/directory/3590/sales-tracking/software) - [Lead Management Software](https://www.softwareadvice.co.uk/directory/1682/lead-management/software) - [CRM for Small Businesses](https://www.softwareadvice.co.uk/directory/489/small-business/software) - [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software) - [Lead Capture Software](https://www.softwareadvice.co.uk/directory/3533/lead-capture/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4470 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18790 reviews) 3. [Meritto](https://www.softwareadvice.co.uk/software/340562/comprehensive-admission-suite) — 4.6/5 (619 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 5. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6982 reviews) ## Reviews ### "Easy-to-Use CRM with Excellent Sales Tracking Features" — 5.0/5 > **Shreyas** | *26 May 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Kylas has a very good features I can track all my sales records and sales related data in this CRM. Lots of features are there like meetings, reports generation. > > **Cons**: So far, I have not faced any major issues while using Kylas Sales CRM. The CRM is working well for my sales tracking and customer management needs. > > My overall experience with Kylas Sales CRM has been very good. It helps me manage and track all my sales records and customer-related data in one place. The CRM has many useful features like meeting scheduling, follow-up tracking, report generation, lead management, and sales activity monitoring, which make daily work easier and more organized. The interface is also user-friendly and easy to understand. So far, I have not faced any major issues while using it, and it has helped improve sales management and productivity. ----- ### "A best Crm tool for your business needs" — 5.0/5 > **Nitin** | *19 June 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The filters which they have seen tickets and unseen tickets and replied and not replied and loved their pipeline > > **Cons**: Mostly there are less reasons to least liking about kylas but building a pipeline In begging is a bit challenging > > I had good experience with kylas regards the chat experience and lead management overall it's a best thing to have ----- ### "Kylas CRM: A Game-Changer with Room for Growth" — 5.0/5 > **Pooja** | *5 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Kylas CRM simplifies tasks with its automation features and is easy to use, even for beginners. The detailed reports and insights are a great asset for tracking progress and decision-making. > > **Cons**: The system could improve its integration capabilities with third-party apps. Additionally, it sometimes faces performance lags during peak usage. > > My experience with Kylas CRM has been largely positive. It’s an effective tool for managing business operations, and while there’s room for improvement, its benefits outweigh the challenges. ----- ### "Good Experience" — 4.0/5 > **Naeem** | *20 May 2026* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Kylas Sales CRM is its Dashboard and Reports functionality, which provides a clear and organized view of all sales activities in one place. The dashboards make it easy to monitor lead status, team performance, conversion ratios, and follow-up activities in real time. The reporting tools are very helpful for analyzing sales trends and making informed decisions quickly. Another feature I found extremely useful is the bulk lead upload process. It allows us to add a large number of leads at once using Excel files, which saves significant time and reduces manual effort. Overall, these features improve productivity, enhance visibility, and make sales management more efficient and streamlined for the entire team. > > **Cons**: What I liked least about Kylas Sales CRM is the workflow and pipeline creation process. It is quite complicated and not very user-friendly, especially for new users who are setting up the system for the first time. Creating stages, automation rules, and conditions requires significant trial and error. Another major challenge is the lack of proper reference materials. There are no detailed manuals, step-by-step guides, or video tutorials available to explain the setup process clearly. Because of this, implementation takes more time than expected and often requires support assistance. Simplifying this feature and providing training resources would greatly improve the overall user experience. > > My overall experience with Kylas Sales CRM has been average. The platform offers useful features such as dashboards, reports, bulk lead upload, and lead management, which help improve productivity and provide good visibility into sales activities. However, some areas need improvement, particularly workflow and pipeline creation, which can be complex and time-consuming. The lack of detailed user manuals and video tutorials makes implementation and customization more challenging. Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience significantly. Overall, Kylas is a functional CRM, but there is still considerable scope for improvement in usability and onboarding. ----- ### "Excellent CRM for Lead Management & Sales Automation" — 5.0/5 > **Rudransh** | *29 May 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Kylas Sales CRM is very user-friendly and efficient for managing leads, sales pipelines, and customer communication. The dashboard is clean, easy to navigate, and helps our team track enquiries and follow-ups smoothly. The workflow automation and lead management features are especially helpful for improving productivity. > > **Cons**: Overall, the experience has been very positive. Some advanced customization features could be improved further, but the platform performs very well for daily sales and CRM operations. > > Our overall experience with Kylas Sales CRM has been excellent. It has simplified lead tracking, sales management, and team coordination. The platform is reliable, easy to use, and provides good value for money. It has helped improve response time, organization, and overall sales efficiency. ----- Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.uk/software/216694/kylas?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/216694/kylas) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data