---
description: Review of Medallia Insights Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Medallia Insights Suite | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Medallia Insights Suite](/software/216103/medallia-insights-suite)

# Medallia Insights Suite

Canonical: https://www.softwareadvice.co.uk/software/216103/medallia-insights-suite

> Medallia Insights Suite boosts your company’s ability to source and use the most innovative ideas from customers, employees and partners to drive growth and revenue. This comprehensive suite captures both human emotions and opinions found in video and provides in-the-moment customer feedback that enables you to make faster, smarter decisions.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Medallia
- **Location**: San Francisco, US
- **Founded**: 2001

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Brazil, Canada, Chile, Colombia, Ecuador, France, Germany, Ireland, Italy, Japan, Mexico, New Zealand, Poland, Singapore, Spain, United Kingdom, United States

## Category

- [Market Research Software](https://www.softwareadvice.co.uk/directory/4222/market-research/software)

## Alternatives

1. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2794 reviews)
2. [Semrush](https://www.softwareadvice.co.uk/software/355847/semrush) — 4.6/5 (2316 reviews)
3. [Typeform](https://www.softwareadvice.co.uk/software/324633/typeform) — 4.7/5 (945 reviews)
4. [SurveyMonkey](https://www.softwareadvice.co.uk/software/157864/surveymonkey) — 4.6/5 (10427 reviews)
5. [Similarweb](https://www.softwareadvice.co.uk/software/156898/similarweb-pro) — 4.6/5 (251 reviews)

## Reviews

### "Awsome Digital survey  tool to analyse overall customer experience" — 4.0/5

> **Daniel** | *25 November 2022* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Medaillia is an awesome tool, which helped us measure our customer experience quality. The review consolidation feature and word bubbles feature are my favorites, which give an overall picture of the customer response in a single snapshot. Simple to use and very relevant analytics to gauge the customer experience. The support team is also very helpful
> 
> **Cons**: Nothing major serves our use case perfectly, A nice to have feature improvement would be around smarter NLP (natural language processing). It would be great if the insights section can smartly suggest workarounds scanning all the feedback provided by hundreds of customers

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/216103/medallia-insights-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/market-research/medallia-insights-suite-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/216103/medallia-insights-suite> |
| en-GB | <https://www.softwareadvice.co.uk/software/216103/medallia-insights-suite> |
| en-IE | <https://www.softwareadvice.ie/software/216103/medallia-insights-suite> |
| en-NZ | <https://www.softwareadvice.co.nz/software/216103/medallia-insights-suite> |

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