About Turno

Turno solves cleaning for the short-term rental industry. Formerly TurnoverBnB, Turno helps vacation rental hosts and property management companies simplify and automate recurring property services like cleaning. STR operators schedule, find, manage, and pay for turnover services – all on one easy-to-use, reliable platform. With separate mobile apps for hosts and cleaners, Turno syncs guest calendars from all major booking platforms and 20+ channel managers and property management systems. Offering 24/7 live customer support and available in six languages, features include auto scheduling, auto payment, in-app chat, and robust tools to improve efficiencies and ensure quality cleans every time. Unique in the industry, Turno’s localized, vetted Cleaner Marketplaces include 25K+ STR cleaners across the United States, Canada, Europe, and beyond. Vacation rental operators can invite their current service providers to the platform as well as find and connect with experienced Marketplace cleaners. Founded in 2016 for short-term rental operators, Turno has grown to be a globally distributed team of over 120 employees across 6 countries. Our team is dedicated to building a product people love, while sustaining a culture that celebrates our people and fosters personal and professional growth.
Turno Software - TurnoverBnB calendar
Turno Software - TurnoverBnB properties
Turno Software - TurnoverBnB checklists
Turno Software - TurnoverBnB auto payments
Turno Software - TurnoverBnB mobile app
Turno Software - TurnoverBnB calendar - thumbnail
Turno Software - TurnoverBnB properties - thumbnail
Turno Software - TurnoverBnB checklists - thumbnail
Turno Software - TurnoverBnB auto payments - thumbnail
Turno Software - TurnoverBnB mobile app - thumbnail

Turno pricing

Turno has a free version and offers a free trial. Turno paid version starts at US$8.00.

Starting Price:
US$8.00
Free Version:
Yes
Free trial:
Yes

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iCallify

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Turno Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.7
5 reviews of 131 View all reviews
Janah Viamee
Janah Viamee
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2024

Excellent Customer Service

I've had a great experience with Turno's support team. Whenever I reached out to them with requests or questions about our properties and projects, they responded quickly and efficiently. Their prompt assistance and willingness to go the extra mile have made managing everything so much easier especially my interaction with [sensitive content hidden] . Highly recommend their service!

Pros

Managing cleaner schedule and other projects, also the inventory.

Cons

Sometimes the app crashes and our cleaners will have a hard time because of it.

Chad
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2024

COMMENDATION FOR [sensitive content hidden]

it has been positive. It helps streamline communication between team members and simplifies property management tasks. The platform is easy to use and allows for smooth coordination, ensuring that everything from cleaning to maintenance runs efficiently.

Pros

Responsiveness of the chat support teams. One of their support team member, [sensitive content hidden] has been extremely helpful and was able to provide me with the information I needed right on time.

Cons

We haven’t experienced any significant issues with Turno. The platform is generally user-friendly and efficient in managing property updates and tasks. It streamlines communication between teams, making property management smoother. Overall, it's been a helpful tool for our work

Alternatives Considered

Google Maps

Reasons for Switching to Turno

it offers a seamless, user-friendly interface that helps me manage cleaning schedules, communicate effectively with my team, and track property updates in one place.
Lucy
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

3
Reviewed on 28/01/2025

Chat whit [sensitive content hidden]

Pros

I haven't used a long shift and I haven't been able to have customers yet but when I had problems or queries they were very fast and effective in helping me

Cons

I haven't had the opportunity to use a lot of time to know

Jackie
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/01/2025

Awesome!!!!

Has changed our business completely. The amount of quality customers I have received is a true blessing. I have been able to scale our customers by just following the suggestions and not thinking I " know " better. GAME CHANGER!

Pros

I have been on Turno since May 2024. It has allowed me to find my niche and ONLY clean air bnb. Last month alone I made over $7000 dollars and have only secured more new customers since then. I have switched manager contacts a few times which hasn't mattered because the chat team is always on it.

Cons

At first I was having a hard time with the fees but the law of large numbers cured that. I just needed to keep working and doing my best.

Evan
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/02/2025

Awesome support!

My experience with Tino has been phenomenal so far. The support chat feature is amazing and the staff is always quick to answer. [sensitive content hidden] was especially helpful when I spoke to with them.

Pros

Turno is super easy and intuitive to use.

Cons

Nothing so far. I’ve liked the interface very much.

Alternatives Considered

Breezeway

Reasons for Choosing Turno

Breezeway was too expensive for my needs

Switched From

Breezeway

Reasons for Switching to Turno

Cost and simplicity. Breezeway has more features, but I didn’t need all of them and it

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