--- description: Review of Polaris PSA Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Polaris PSA | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/4135/psa/software) > [Polaris PSA](/software/2130/replicon-psm) # Polaris PSA Canonical: https://www.softwareadvice.co.uk/software/2130/replicon-psm Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.uk/software/2130/replicon-psm?page=2) > Polaris Self-driving PSA by Replicon harvests 100% accurate business data in real-time, does the heavy-lifting analysis, and provides recommendations for proactive decision-making. SmartBeats constantly harvests data from users and systems using desktop, mobile, and collaboration tools—like Slack and Microsoft Teams—to create a common shared data platform that’s 100% accurate and always up-to-date. With a shared single source of truth and no more data silos, you operate in harmony across groups. Also, with its open APIs, Polaris PSA integrates seamlessly into your existing ecosystem. MissionControl, tailored to your specific role, makes it easy to make sense of all this by sifting through the data so you only see what’s important to you. It’s exception-based and provides proactive alerts, so you’re aware of anything out of the ordinary that needs your attention. As a self-driving PSA solution, it makes it easier for you to make tough business decisions. By doing the heavy-lifting and analyzing real-time data, Polaris proactively recommends the best possible choices for you to decide from. > > Verdict: Rated **4.6/5** by 212 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 212 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Deltek - **Location**: Herndon, US - **Founded**: 1983 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Greek, Hebrew, Italian, Japanese, Kazakh, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Belgium, Canada, Denmark, France, Germany, Israel, Italy, Netherlands, New Zealand, Sweden, Switzerland, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Approval Process Control - Approval Workflow - Assignment Management - Billable Items Tracking - Billing & Invoicing - Capacity Management - Client Portal - Collaboration Tools - Commenting/Notes - Customisable Reports - Customizable Fields - Data Import/Export - Document Management - Document Storage - Drag & Drop - Email Management ## Integrations (14 total) - Asana - BambooHR - Box - FreshBooks - GitHub - JD Edwards EnterpriseOne - Namely - SAP Concur - ServiceNow - Slack - Track Vacation Rental PMS - Wrike - Xero - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Professional Services Automation Software](https://www.softwareadvice.co.uk/directory/4135/psa/software) ## Related Categories - [Professional Services Automation Software](https://www.softwareadvice.co.uk/directory/4135/psa/software) - [Time and Expense Software](https://www.softwareadvice.co.uk/directory/222/time-and-expense/software) - [Resource Management Software](https://www.softwareadvice.co.uk/directory/1296/resource-management/software) ## Alternatives 1. 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[Teamwork.com](https://www.softwareadvice.co.uk/software/17252/teamwork-pm) — 4.5/5 (933 reviews) ## Reviews ### "Timesheet Template" — 4.0/5 > **Chris** | *9 May 2019* | Design | Recommendation rating: 9.0/10 > > **Pros**: Flexibility and easy to use. > > **Cons**: The drop down list in the Project/Task entry has a limit on the number of records to show. ----- ### "Great app for companies which has Payroll system." — 5.0/5 > **Ali** | *1 July 2024* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It tracks the real time of connected applications, it is a huge help for the billing and finance department. It can also be used as part of the Replicon app which helps trackin employees clockin and clock-outs. For billing uses and submitting hours worked for review to the payroll team. > > **Cons**: It is a bit confusing when it comes to clock-in and clock-out, as it is not smart enough to automate when making time adjustments. > > Overall, very useful application for the needs of tracking and collection emplyee time punch. ----- ### "Good tool, if you aren't a power user" — 3.0/5 > **Michael** | *30 June 2020* | Oil & Energy | Recommendation rating: 6.0/10 > > **Pros**: Gen 2 was good. Gen 3....challenging. Good effort, but missing the mark for real project managers and managers of time entry data. > > **Cons**: I am challenged by this product as of late. We integrate MS project to Replicon, but to change dates and update tasks takes an additional interface (RIA) once you reload your updated MS project schedule. Additionally when you reload the new schedule to update task availability, the incorrect task information is loaded so you have to use the RIA tool to fix it. Now the RIA tool has issues also. I have spent the better part of a year trying to help troubleshoot this tool with date formatting issues, configuration of your Replicon system to properly accept your entries. only to reload the RIA interface tool and have the formatting/syntax changed to something completely unknown. Tech support is very friendly and eager to help, but software developers don't know what they don't manage or use. Explanations can take several interface calls, emails and machine takeover interactions. I am getting to the point where this is more trouble than it's worth or maybe I just need something more powerful. There is also some customization, but again it is limited since project managers need different views and the ability to manipulate data, the way it's presented and overall presentation to the team. Column widths are not adjustable so a column with a single or two digit number might be 30 points wide and a text box containing a long task description might be 15 points across. > > The people are great, but you need project managers who actually manage projects properly to help in the development of the tool that is primarily a tool to manage projects. Sure its a time card entry system, but for what? Managing projects and the hours against them. ----- ### "Datastrong's Review" — 5.0/5 > **Krista** | *7 January 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like how easy this product is to use by someone who isn't as "technical" as most. I love that there is always someone from customer service around to help me out. > > **Cons**: It's more expensive that other tools we looked at, which is why we only utilize for timesheets, time off and expenses. ----- ### "Flexible and Functional" — 5.0/5 > **Drema** | *30 January 2020* | Architecture & Planning | Recommendation rating: 10.0/10 > > **Pros**: The custom fields available for Projects, Tasks, Users, Expenses, etc. make the software easily customizable for your unique business needs. Having an in-house IT expert isn't necessary to maximize usage. A data driven person who understands the business needs is a perfect person to choose how to best utilize these fields. > > **Cons**: Believe it or not, the limited number of custom fields at the project level - mind you, there are 20 of them - but our business has found useful purpose for all of them and could gladly use more. Additional fields are available, but they are not reportable, so have limited value. > > Replicon works hard to provide a product that allows you to manage your business in the best way possible. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.uk/software/2130/replicon-psm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/2130/replicon-psm) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data