--- description: Review of ARCS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ARCS | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [ARCS](/software/210223/arcs) # ARCS Canonical: https://www.softwareadvice.co.uk/software/210223/arcs > ARCS is a cloud-based panel management solution that helps research institutions schedule study sessions, manage participants and streamline other administrative processes. Professionals can use the dashboard to schedule appointments on a calendar and track the progress of sessions via actionable analytics. ARCS allows organizations to build personalized profiles for members with information, such as contact details, eligibility verification and more. Managers can assign questionnaires to specific participants, view comments and send updates via SMS. Additionally, it lets users create custom incentive programs with gift cards or reward points to improve participants’ overall experience. ARCS enables institutions to integrate the platform with Twilio and DocuSign, helping them capture members’ signatures across forms. Pricing is available on monthly subscriptions and support is extended via documentation and other online measures. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 5 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Marketing Systems Group - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$1,199.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Standard Purchase Enterprise Subscription - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: France, Germany, Netherlands, United Kingdom, United States ## Features - Access Controls/Permissions - Conditional Logic - Content Management - Customer Segmentation - Customisable Templates - Dashboard - Data Analysis Tools - Data Collection - Data Storage Management - Digital Signature - Discussions/Forums - Email Marketing - Engagement Tracking - Event Management - Face-to-Face - Feedback Management - Group Management - Member Directory - Membership Management - Messaging ## Integrations (2 total) - Docusign - Twilio ## Support Options - Chat ## Category - [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software) ## Related Categories - [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software) - [Market Research Software](https://www.softwareadvice.co.uk/directory/4222/market-research/software) - [Campaign Management Software](https://www.softwareadvice.co.uk/directory/2878/campaign-management/software) - [UX Tools](https://www.softwareadvice.co.uk/directory/4258/ux/software) - [Appointment Scheduling Software](https://www.softwareadvice.co.uk/directory/4731/appointment-scheduling/software) ## Alternatives 1. [Survicate](https://www.softwareadvice.co.uk/software/31821/survicate) — 4.6/5 (99 reviews) 2. [CustomerHero](https://www.softwareadvice.co.uk/software/317743/startquestion) — 4.9/5 (175 reviews) 3. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2794 reviews) 4. [SurveySparrow](https://www.softwareadvice.co.uk/software/116049/surveysparrow) — 4.4/5 (121 reviews) 5. [Alchemer](https://www.softwareadvice.co.uk/software/90244/surveygizmo) — 4.5/5 (319 reviews) ## Reviews ### "ARCS does everything I need it to" — 5.0/5 > **Gerold** | *14 March 2018* | Research | Recommendation rating: 10.0/10 > > **Pros**: ARCS does everything that I need it to. I use it to recruit subject for clinical trial and this software does it all. I can program the questionnaire and disqualify subjects on any question. I can recruit with a pool or I can do simple data collection. It even helps manage appointments and keep track of payments. I can create lists that drill down to any customized attribute. If I want to find a population with a certain condition or skin type, I can, as long as I have captured that information on the registration questionnaire. Everything is completely able to be customized. If i need something specific that I cannot figure out on my own or with the help of the extensive online resources, I get very quick support from the team. They are friendly and patient and have never let me down. ----- ### "Professional, State-of-the-art recruiting software that has helped our company Grow and save money\!" — 5.0/5 > **Barrie** | *13 March 2018* | Research | Recommendation rating: 10.0/10 > > **Pros**: since using this software, we have recruited studies faster, on time to deadline and continue to expand our capabilities by providing our clients with uptodate and real life information on recruiting\! > > we saved on recruiting time and on costs. we were able to fill our clinical studies in half the time and keep up to date records for all the volunteers that are currently registered. It is easy to use for both staff and subjects. ----- ### "few words about ARCS" — 5.0/5 > **aleko** | *9 May 2020* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: the product come fully customized for you to use, very easy to use. > > **Cons**: whilst it is developed especially for your company some things may still need improvements but i must admit they have very strong team and their response to problems is lifesaving some times. ----- ### "ArcMap" — 5.0/5 > **Olivia** | *2 January 2021* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: The versatility and accuracy. As an environmentalist, it’s nice to be able to create my own maps > > **Cons**: It was very difficult to install properly on a Mac ----- ### "Great technical support team and easy to program" — 5.0/5 > **Joel** | *30 April 2018* | Recommendation rating: 8.0/10 > > **Pros**: Programming studies in the system is fast and easy. The ability to add unavailability in batches has been a great tool for us because we usually have multiple sites. Recently they've added mobile scheduling into the system and that will be a great tool for us in the future. > > **Cons**: The system has been customized for our company so our experience is, I believe, different from other users. Issues that we've had with the system seem to stem from those customizations. However, the team at MSG has been very helpful with anything that comes up. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/210223/arcs) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data