About Epos Now
Epos Now pricing
Epos Now has a free version and offers a free trial. Epos Now paid version starts at £349.00/one-time.
Alternatives to Epos Now
Epos Now Reviews for UK Users
Feature rating
- Used Daily for 1+ year
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Review Source
Excellent POS system for various types of business, expecially hospitality ones
Pros
- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system
Cons
- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented
Response from Epos Now
Hello Wojciech,
Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.
We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.
If there is anymore feedback you would like to add we would love to hear from you at [email protected]
Kind Regards,
Naiomi
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Amazing
Great customer support, very easy to use brilliant for accountancy and amazing software
Pros
To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.
Cons
Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.
Alternatives Considered
Salon TrackerReasons for Switching to Epos Now
The financial side of it all the information it can gather Remote access having full control of your business on the move- Industry: Recreational Facilities & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
You will have to pay a premium price for access their customer service
Last customer service agent I called kept trying to get me to pay $69 per month in order for him to help me.
Pros
easy to add products and keep track of sales
Cons
Just added a new computer to my pos system. But I need to have the drivers for the epos printer I purchased. Owned this system for 3 years and they will not help you in a pinch unless you pay $69 per month for their customer service. Be aware this system will not be their advertised $39 per month. More like $118 per month
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Appalling Company - AVOID at all costs. 6 Months of Hell
Literal hell for 6 months. We couldn't wait to move to a new supplier who was actually competent.
Research this company very carefully and ask to see their community forum before joining.
Pros
It's pretty. That's about it. Apart from looking nice the functionality is poor.
Cons
Everything.
Sales reports are incorrect all the time, cash up was wrong on a daily basis (not due to human error).
Support is practically non existant. Whatsapp support might reply in 3-4 weeks if you're lucky. Phone support aren't trained so can't help solve issues.
Higher management try to blame your equipment rather than their system.
Slow and Laggy, took over 5 minutes to log in some times and button presses wouldn't register half of the time.
Just generally and awful system.
Alternatives Considered
Square Point of SaleReasons for Switching to Epos Now
It seemed to have better functionality.- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
A great tool for any business
This software has made my book keeping a thousand times easier.
Pros
I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.
Cons
Slow to load and could have better options for integrating rewards and gift certificates.
