About Epos Now
Epos Now pricing
Epos Now has a free version and offers a free trial. Epos Now paid version starts at £349.00/one-time.
Alternatives to Epos Now
Epos Now Reviews for UK Users
Feature rating
- Used Daily for 1+ year
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Review Source
Excellent POS system for various types of business, expecially hospitality ones
Pros
- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system
Cons
- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented
Response from Epos Now
Hello Wojciech,
Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.
We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.
If there is anymore feedback you would like to add we would love to hear from you at [email protected]
Kind Regards,
Naiomi
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Amazing
Great customer support, very easy to use brilliant for accountancy and amazing software
Pros
To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.
Cons
Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.
Alternatives Considered
Salon TrackerReasons for Switching to Epos Now
The financial side of it all the information it can gather Remote access having full control of your business on the move- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Fine pos for features and functionality, terrible support, and bug filled
Starting out great. Software worked, it grew as we grew. About halfway in, we started getting bugs, errors, breakdowns. Sometimes they were resolved, some we are still dealing with today. In almost every scenario when dealing with customer services (except for UK team, they are great) I have had a terrible experience. Mostly from representatives who don't know the software well enough or flat out not being able to fix issues. Dev team may have been changed since we started as the multitude of updates with bugs/issues/errors has increased exponentially. Great software, just poorly managed/programmed.
Pros
Good variety of features and highly customizeable.
Cons
Probably the worst over customer experience I have had across any industry. And this is not after one bad experience, this is spanning 3+ years
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
A great tool for any business
This software has made my book keeping a thousand times easier.
Pros
I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.
Cons
Slow to load and could have better options for integrating rewards and gift certificates.
Alternatives Considered
Lightspeed RetailReasons for Switching to Epos Now
The price was right and the reps were very helpful and informative.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Works for our store!
Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!
Pros
Flexibility and customization of the software.
Cons
Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.
