About Epos Now

Epos Now POS system is an effective business management, sales, and payment system for single-site, multi-site, and online businesses. The system offers an extensive range of management and sales tools, with the option to expand and adapt using specialist features on the Epos Now AppStore, including in-house apps and partnerships with leading business software providers such as Sage, Xero, Loyalzoo, Wix, and many more. Epos Now brings users flexible software for product and inventory management (including purchase orders), customer and employee management (including payroll), and detailed reports that it gathers data for in real-time using cloud-based data collection. This data is downloadable in multiple formats and handy for home- or office-based work on mobiles, laptops, and tablets using spreadsheets. These reports and other parts of the Epos Now management software can help with payroll, accounting, inventory, and the delicate side of business, such as finding the right prices for products or choosing what to discontinue. Epos Now systems cloud-based system ensures business data is stored securely, off-site, protecting your data from any hardware damage that may occur during trade. The software is compatible with Windows, Mac, Android and iPad which means you can switch devices and access data anytime and anywhere. Epos Now is popular with retailers and hospitality businesses in many industries, from grocers, clothes stores, convenience, specialist retail, restaurants, fast food, hotels and many, many more. Partners that work with Epos Now to provide apps range from many familiar names, including Sage, Mailchimp, Loyalzoo, Deliveroo, Wix and Workforce.com, to industry-specific and lesser-known integrations such as Appointedd, TYG Tickets, Mr Yum, GiftTrees, and more. Epos Now also offer API links to independent websites allowing businesses to edit their system for bespoke POS setups, and in-house apps ranging from loyalty, booking, ecommerce, online ordering and delivery. The sales software itself is highly flexible, with a modifiable hotkey setup, colour coding, and ordering. Sales staff can access detailed product and customer information during the sales process and use straightforward tabs, table plans, and payment options for a simple, easy-to-learn sales experience. Epos Now has a range of learning tools for new users, from video tutorials to online guides, but all new users are also assigned an onboarding manager to help get them set up. They will also migrate business data, including products and stock information, to the new system as part of the guided implementation process. Epos Now can be purchased directly from the company or through a number of third-party vendors. Epos Now provide new customers with a one-month implementation manager that helps train users on the system and can guide users in migrating all customer data, products, and stock data to the new system as part of the guided process.
Epos Now Software - Epos Now Complete Solution

Epos Now pricing

Epos Now does not have a free version and does not offer a free trial. Epos Now paid version starts at £325.00/one-time.

Starting Price:
£325.00/one-time See pricing details
Free Version:
No
Free trial:
No

Alternatives to Epos Now

Epos Now Reviews for UK Users

Feature rating

Value for Money
3.1
Functionality
3.3
Ease of Use
3.3
Customer Support
3.0
5 reviews of 383 View all reviews
Wojciech
Wojciech
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/07/2018

Excellent POS system for various types of business, expecially hospitality ones

Pros

- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system

Cons

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Response from Epos Now

Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at [email protected].

Kind Regards,

Naiomi

Replied 24/07/2018
Sam
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
1

4
Reviewed on 29/01/2023

Be careful when you choose an epos system

Terrible.

Pros

The equipment looks modern and smart, the software was ook, easy read and accessible.

Cons

Payment! You cannot control it. Despite closing the account, you still get billed.There is no debit order you can control, they cleverly use the same account ordering Transport for London use, they have access and take money from your account as they please and all you can do is close your whole account and block it against normal merchant use. Bank fraud departments take too long to investigate and don't stop the impending fraud in time. This is a terrible extortion. BE VERY CAREFUL, DO NOT GIVE YOUR BUSINESS CARD AND ACCOUNT DETAILS TO EPOSNOW.Every email you receive from EPOSNOW is DO NOT REPLY! They don't make it easy to get hold of them.

Vikram
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 04/04/2024

Worst pos system and after sale support

Worst ever would never recommend to anyone

Pros

Nothing you guys will regret and always feel gutted why you decided to join them

Cons

Worst worst company ever
Will only charge you un-necessarly

Had their worst lagging system which lagged forever and they still want to charge you for what you have never signed up for and the guy who signed you up with all the promised becomes ghost all of sudden and customer service team is the worst whatever they say they never do it.wont be going to these rip offs ever again and won’t recommend anyone else either stay away from them otherwise you will regret like me.

Response from Epos Now

Hello Vikram S,

Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date.

I am keen to help you resolve any outstanding issues.

please feel free to reach out to me and my team directly at [email protected].

Thanks again for your share,
EposNow Digital Team.

Replied 09/04/2024
Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 25/02/2024

The worst system and management

No one answers the phone , I canceled my system in Dec and they still charging me

Cons

Nothing Once you buy the system no one talk to you at all , I canceled my system in Dec and they still charging me

Response from Epos Now

Hello,

Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date.

I am keen to help you resolve any outstanding issues.

please feel free to reach out to me and my team directly at [email protected].

Thanks again for your share,
EposNow

Replied 13/04/2024
Cesar
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 26/10/2018

Good system with many feature and few limitations

Overall they are a solid company. The system is intuitive enough that I can manipulate it to carry out more functions. Still I think that there are others that are not as savvy that would prefer not to have manipulate the software so much in order to accomplish the desired result.

Pros

Price and ability to manage my system remotely their website.

Cons

For a bar, I find myself creating similar items with different costs and prices for let's say differ pour sizes for different kegs. I wish they had a template that you can create with various pour sizes and are already linked to the master product. Then you just pick the pour sizes you want and instead the cost and Price nd you're done. All from one screen.

The promotion features can be very glitch at times.

Response from Epos Now

Hello Cesar.

Thanks for leaving us a review, it's great to hear that you like the system and the remote abilities.

It sounds like the product matrix app maybe useful to you regarding your pour sizes, it's a free app and will allow you to create variants for each product for volumes. If you are interested in this app it may be worth giving us a call to run through this with you.

Kind Regards
James

Replied 07/11/2018

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