About Epos Now

Epos Now POS system is an effective business management, sales, and payment system for single-site, multi-site and online businesses. The system offers an extensive range of management and sales tools, with the option to expand the system with specialist features through an AppStore with in-house and third-party software. Epos Now brings users flexible software for product and inventory management (including purchase orders), customer and employee management (including payroll), and detailed reports that it gathers data for in real-time using cloud-based data collection. This data is downloadable in multiple formats handy for home or office-based work on mobiles, laptops, and tablets using spreadsheets. These reports and other parts of the Epos Now management software can help with payroll, accounting, inventory, and the delicate side of business, such as finding the right prices for products or choosing what to discontinue. Epos Now systems cloud-based system ensures business data is stored securely, off-site, protecting your data from any hardware damage that may occur during trade. The software is compatible with Windows, Mac, Android, iPad and most web browsers, which means you can switch devices and access data anytime and anywhere. Epos Now is popular with retailers and hospitality businesses in many industries, from grocers, clothes stores, convenience, specialist retail, restaurants, fast food, hotels and many, many more. Partners that work with Epos Now to provide apps range from many familiar names, including Sage, Mailchimp, Loyalzoo, Deliveroo, Wix and Workforce.com, to industry-specific and lesser-known integrations such as Appointedd, TYG Tickets, Mr Yum, GiftTrees, and more. Epos Now also offer API links to independent websites allowing businesses to edit their system for bespoke POS setups. The sales software itself is highly flexible, with modifiable hotkey setup, colour coding and ordering. Sales staff can access detailed product and customer information during the sales process and use straightforward tabs, table plans and payment options for a simple, easy-to-learn sales experience. Epos Now have a range of learning tools for new users, from video tutorials to online guides, but all new users are also assigned a guide to help get them set up. They will also migrate business data, including products and stock information, to the new system as part of the guided implementation process. Epos Now can be purchased directly from the company or through a number of third-party vendors. Epos Now is used by retail and hospitality businesses in a variety of industries, including grocery, fashion, fast-food, fine dining and many more. The POS system can work for more specialist industries using many app and partnership integrations, including bespoke API linking to online stores, websites, but also electronic scale integrations, marketing software, booking sites and more. The POS software includes flexible settings to order and colour-code products and categories for quicker hotkey searches. Users can scan and search barcodes, access detailed product and customer information, use tabs and table plans, preset payment and discount options for a quick sales process. Epos Now will also migrate all customer data, products, and stock data to the new system as part of the guided implementation process.
Epos Now Software - Complete POS System
Epos Now Software - Point of Sale
Epos Now Software - Restaurant POS
Epos Now Software - Home screen
Epos Now Software - Hospitality POS Back Office
Epos Now Software - Complete POS System - thumbnail
Epos Now Software - Point of Sale - thumbnail
Epos Now Software - Restaurant POS - thumbnail
Epos Now Software - Home screen - thumbnail
Epos Now Software - Hospitality POS Back Office - thumbnail

Epos Now pricing

Epos Now has a free version and offers a free trial. Epos Now paid version starts at £349.00/one-time.

Starting Price:
£349.00/one-time
Free Version:
Yes
Free trial:
Yes

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Epos Now Reviews for UK Users

Feature rating

Value for Money
3.1
Functionality
3.3
Ease of Use
3.4
Customer Support
3.0
5 reviews of 359 View all reviews
Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/02/2020

We use it to run our bar

We use it daily to run the bar at our sports club and it works for us.

Pros

All seems to work as you would expect. Adding products is simple, the reports are good. As we are a sports club, we can also add our members so they can load up with credit.

Cons

We haven't found anything in particular that doesn't work. Customer services always help quickly if there is an issue.

Crystal
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 08/11/2019

A great tool for any business

This software has made my book keeping a thousand times easier.

Pros

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Cons

Slow to load and could have better options for integrating rewards and gift certificates.

Alternatives Considered

Lightspeed Retail

Reasons for Switching to Epos Now

The price was right and the reps were very helpful and informative.
Fong Ching
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 20/10/2023

My Terrible Experience with EPOS Now

In short, don’t let EPOS Now’s initial low cost fool you. Between their poor support, misleading billing, and substandard software, it's a trap. Reduce stress and stay away from EPOS Now.

Pros

Nothing like most about Epos Now, everything not satisfied, terrible experience

Cons

When looking for a cost-effective POS solution for my business, I was attracted by the attractive offer from EPOS Now. However, the next year was filled with frustrations and unexpected expenses.Attractive offers, low support: EPOS Now's low-cost advertising is eye-catching. They provided me with hardware, software, and even a "1-year premium support license." However, this support has been dismal. Slow responses and ineffective solutions became the norm.Billing Error: Their P400 system incorrectly billed me despite specifying the EFTPOS machine I selected (Tyro). To correct this, they hid the terms and made me wait two months before canceling. They keep charging me, but even though I paid, I am not able to login my account.Software issues: Their software was disappointing: slow, buggy, and inefficient, especially in a retail environment.

Kate
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 11/09/2023

Contact the BBB and your state Attorney General

It's a PAIN! Don't pay for this nightmare.

Pros

Next to nothing! The people I spoke to at first were AWESOME! Then, once I paid, I got the WORST support.

Cons

Horrible. Most of my scheduled calls were never met. They just didn't call for our set up appointments. They kept me on hold anywhere from 10-60 min. When things started to go south, they were harder to get in touch with. They are not holding up their end of the contract and want to charge me $500 to cancel my account. The 28 page Terms and Conditions are a MUST to read. They're convoluted and difficult to understand when there's a problem so be careful before you give them your credit card info. This is a paid for NIGHTMARE!!!

Alternatives Considered

Lightspeed, Clover, Shopify POS and Shopify

Reasons for Choosing Epos Now

qbPOS is no longer supported.

Reasons for Switching to Epos Now

Because it was less expensive and they said it would integrate with my website.
Denise
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 03/10/2019

Works for our store!

Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!

Pros

Flexibility and customization of the software.

Cons

Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.

Alternatives Considered

Shopify POS

Switched From

Shopify POS

Reasons for Switching to Epos Now

Again, flexibility and customization.

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