---
description: Review of CCH iFirm Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: CCH iFirm | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Tax Practice Management Software](/directory/4237/tax-practice-management/software) > [CCH iFirm](/software/207715/cch-ifirm)

# CCH iFirm

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> CCH iFirm is an integrated suite of software that provides all the required tools to run an efficient and profitable accounting practice. It enables efficient use of resources and workflow, with tools to manage contacts, jobs, invoicing, documents, client communications as well as your compliance work, all within a single unified platform.&#10;&#10;Minimise manual processes and data entry and reduce time spent on administrative tasks to unlock more billable hours and improve job profitability through our integrated software solution. As a well-established cloud solution, firms have peace of mind the software is secure and backed by Wolters Kluwer's global security framework and processes.  &#10;&#10;In order for firms to maximize the benefits of the software, CCH iFirm is also fully supported by a tailored onboarding program and ongoing customer support from our local support teams.
> 
> Verdict: Rated **4.0/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 9 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Wolters Kluwer
- **Location**: Stamford, US
- **Founded**: 1986

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Please contact Wolters Kluwer for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Australia, Canada, India, Indonesia, Malaysia, New Zealand, Singapore, Thailand, United Kingdom

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Audit Trail
- Billing & Invoicing
- Client Management
- Client Portal
- Communication Management
- Compliance Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Digital Signature
- Document Management

## Integrations (2 total)

- FeeSynergy
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Tax Practice Management Software](https://www.softwareadvice.co.uk/directory/4237/tax-practice-management/software)

## Related Categories

- [Tax Practice Management Software](https://www.softwareadvice.co.uk/directory/4237/tax-practice-management/software)
- [Tax Preparation Software](https://www.softwareadvice.co.uk/directory/4497/tax-preparation/software)
- [Actuarial Software](https://www.softwareadvice.co.uk/directory/4334/accounting-practice-management/software)

## Alternatives

1. [TaxDome](https://www.softwareadvice.co.uk/software/335839/taxdome) — 4.7/5 (3587 reviews)
2. [MyTAXPrepOffice](https://www.softwareadvice.co.uk/software/285311/mytaxprepoffice) — 4.5/5 (228 reviews)
3. [Drake Tax](https://www.softwareadvice.co.uk/software/444430/drake-tax) — 3.8/5 (114 reviews)
4. [TurboTax Business](https://www.softwareadvice.co.uk/software/327542/turbotax-business) — 4.5/5 (273 reviews)
5. [UltraTax CS](https://www.softwareadvice.co.uk/software/222622/ultratax-cs) — 3.5/5 (24 reviews)

## Reviews

### "CCH iFirm a good choice" — 5.0/5

> **Brad** | *24 July 2025* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: Support when something is wrong or need some assistance to help with any issue you may have. The intergration with ledger and workpapers is a good and adds value to my work.
> 
> **Cons**: Maybe needs some timer to help with time billing on individual clients. Also occasionally takes a longer than necessary to load a tax return but it is not too bad just annoying when in a hurry.
> 
> It has been a good choice for my practice and the integration with CCH i Know is a plus when looking for tax information.

-----

### "CCH Review" — 5.0/5

> **Kelly** | *13 August 2024* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: The streamline workflow within the tax module is fantastic, from one screen you are able to download and input the pre-fill report from the ATO, complete the return and lodge or mark for signing.
> 
> **Cons**: a little disjointed in the 'Jobs' listings to monitor workflow of every job in or for billing.
> 
> Really happy with CCH overall and saves me countless hours when preparing my clients work.

-----

### "Worst business decision I have made in 10 years\!" — 1.0/5

> **Colin** | *22 June 2023* | Accounting | Recommendation rating: 0.0/10
> 
> **Pros**: The ability to log on from anywhere and have my scheduling, billing and tax preparation integrated.
> 
> **Cons**: We have had nothing but issues with this software since we began using it in October 2022. Not only is the software slow but it is also full of issues such as schedules and parts of schedules not pulling through to review tabs making them useless. I am a tech savvy, 36 year old with with experience on various tax software suites and have never had such a negative experience trying to switch over to new software. We had to abandon the software before tax season as everyone was worried it would significantly increase our time on every file.Overall the software feels half-baked and yet when I pointed out many of these issues I was told that IFirm is perfect and no one has ever had an issue and there is absolutely no way that they will refund or cancel the subscription early even though my firm was 1 month into our subscription.The system is very slow and I would lose 1.5 seconds every time I switched to a new schedule despite having 1 gigabit internet and no one else from my office on the software during November. This along with other issues meant that it doubled the time spent on preparing T1's and T2's vs our previous software. Even after preparing dozens of T2's in the software we still found it to be slow, cumbersome and unreliable.I believe the refusal to issue refunds is because there are so many other firms wanting a refund that they cannot afford to refund money and hope the client comes back once the software is improved (if ever). Do not make the same mistake\!
> 
> Terrible customer service just always told us they had never heard of any problems with the software and we should pay them thousands of dollars for more training on the software even though they couldn't explain how training would help with the software pausing every time we switched schedules, Review tab did not pull through parts of schedules and was thus useless and the tax software did not integrate flawlessly with the practice management as promised but instead frequently required back-and-forth.

-----

### "One Year After Implementation" — 4.0/5

> **Peter** | *19 January 2024* | Accounting | Recommendation rating: 7.0/10
> 
> **Pros**: Access to support was so much better than what was being experienced at Access.
> 
> **Cons**: Absence of expected functionalities - EG: linking accounting package to tax return
> 
> Friendly personal service. Software could still do with some simple tweaks to improve functionality.

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### "Good ty" — 5.0/5

> **Janet** | *20 September 2024* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Professional and patient and knowledgeable
> 
> **Cons**: Can not send email directly from cch, after completing out for sign
> 
> Wonderful , btw consultant \[sensitive content hidden\] is best, thank you.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/207715/cch-ifirm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/207715-CCH-iFirm/> |
| en-AU | <https://www.softwareadvice.com.au/software/207715/cch-ifirm> |
| en-GB | <https://www.softwareadvice.co.uk/software/207715/cch-ifirm> |
| en-IE | <https://www.softwareadvice.ie/software/207715/cch-ifirm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/207715/cch-ifirm> |

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