---
description: Review of myInsight Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: myInsight | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Psychiatry Electronic Medical Records Software](/directory/178/psychiatry-emr-software/software) > [myInsight](/software/2061/netsmart-insight)

# myInsight

Canonical: https://www.softwareadvice.co.uk/software/2061/netsmart-insight

> myInsight by Netsmart is a cloud-based practice management and electronic health records solution that serves public health agencies. The primary features include clinical and case management, financial management, operational management, family planning, immunization and wellness initiatives.&#10;&#10;&#10;The clinical and case management feature allows users to schedule appointments, access patient accounts in real time, manage orders, medications, vital signs,  maintain confidentiality and adhere to recommendations from Public Health Informatics Institute. The financial management allows users to manage claims, payer information, medical billing and general accounting. The operational feature of the solution provides data exchange with HIEs, state registries and other providers, inventory integration with medications and supplies and tracks result by an individual, staff member and programs.&#10;&#10;&#10;It is compatible with Windows. Support is offered via email and over the phone. Other support options include support portal, installation guides, knowledge base and community forums.
> 
> Verdict: Rated **2.2/5** by 3 users. Top-rated for **Customer Support**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.2/5** | 3 Reviews |
| Ease of Use | 2.2/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 2.2/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: Netsmart Technologies
- **Location**: Overland Park, US
- **Founded**: 1968

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- EMR/EHR
- For Psychiatrists
- Inventory Management
- Medical Billing
- Medication Management
- Practice Management

## Category

- [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/178/psychiatry-emr-software/software)

## Related Categories

- [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/178/psychiatry-emr-software/software)
- [Substance Abuse EMR Software](https://www.softwareadvice.co.uk/directory/180/substance-abuse-software/software)
- [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software)
- [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software)
- [Web Based Medical Billing Software](https://www.softwareadvice.co.uk/directory/15/web-based-medical-billing-software/software)

## Alternatives

1. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews)
2. [athenaOne](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews)
3. [Tebra](https://www.softwareadvice.co.uk/software/1329/kareo-billing) — 3.9/5 (1360 reviews)
4. [AdvancedMD EHR](https://www.softwareadvice.co.uk/software/1018/advancedmd-advancedemr) — 3.6/5 (463 reviews)
5. [DrChrono](https://www.softwareadvice.co.uk/software/131146/drchronobillingservices) — 3.9/5 (489 reviews)

## Reviews

### "LWSI/Netsmart" — 1.0/5

> **John** | *1 August 2017* | Medical Practice
> 
> **Cons**: TIME CONSUMING for both therapist and client. Takes a long time to load (or pull up) documents (i.e. treatment plan, case notes, and etc.) Lack of easy access to EVERYTHING you have to click on this item to get to another and so-on. If a mistake is made, it is not easy to fix or you have to go throug and act of congress to fix it.
> 
> I work in behavior health and we operate out of LWSI that was bought out by Netsmart. I have absolutely have nothing good to say about LWSI. Netsmart wasted their money on buying out LWSI. They should actually do away with LWSI because it is not worth a penny\!

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### "An evolving product in a niche market" — 3.5/5

> **Curtis** | *31 July 2015* | Medical Practice | Recommendation rating: 7.0/10
> 
> **Pros**: The support for this product is good and the application is generally accepted as easy to use.
> 
> **Cons**: The customization ability is a little limited.  Some of the company reorganization caused gaps in continuity and confusion.  The public health portion of this software (Insight) appears only a second priority to the other mental health suite of software.

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### "EMR for Public Health" — 2.0/5

> **cheryle** | *14 March 2018* | Medical Practice | Recommendation rating: 1.0/10
> 
> **Pros**: Product has good reporting capability.  Some of the modules allow customization.  In 2016, the customer support became better.  When we called about a problem, a tech called within 24 hours.
> 
> **Cons**: Unable to customize much.  We had the original version of Insight.  We asked many times to add certain items to the immunization module.  Items had to be used by all users, so we were denied.  &#10;The modules are separate.  If you want to add an immunization during a family planning visit, you have to go to the immunization module.  I can't speak to the new version.  We went with a different software that met our needs better.&#10;Insight is a very small part of the software developed by Netsmart.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/2061/netsmart-insight)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/netsmart-insight-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/2061/netsmart-insight> |
| en-GB | <https://www.softwareadvice.co.uk/software/2061/netsmart-insight> |
| en-IE | <https://www.softwareadvice.ie/software/2061/netsmart-insight> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2061/netsmart-insight> |

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