--- description: Review of DonorSnap Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DonorSnap | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Fundraising & Donor Management Software](/directory/417/fundraising-software/software) > [DonorSnap](/software/2048/donorsnap) # DonorSnap Canonical: https://www.softwareadvice.co.uk/software/2048/donorsnap Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.co.uk/software/2048/donorsnap?page=2) > DonorSnap is a cloud-based donor management and fundraising solution for the nonprofits who are having problems with tracking donors, spreadsheets or homegrown databases. It helps users centralize donors, volunteers and members in a single solution. It offers reporting, import and export capabilities, calendar reminders and email marketing through integration with Constant Contact. DonorSnap provides users the ability to add custom fields to any area of the database and can set up data tracking specific to the unique needs of the organization. It is capable of handling databases with more than 100,000 contacts. DonorSnap’s tickler calendar reminder system and the notes system schedule and track every interaction with a donor and with the query feature. Users can quickly and easily target specific donor groups and then use the integration with Constant Contact to send mass emails or acknowledgment letters. Pricing is per month and is based on the number of contacts in the database. > > Verdict: Rated **4.6/5** by 414 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 414 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DonorSnap - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free trial for 30 days. Site setup $200 (one-time fee) then: 1,000 contacts: $39 per month 2,500 contacts: $59 per month 5,000 contacts: $79 per month 10,000 contacts: $99 per month 30,000 contacts: $199 per month (Annual payments receive a price break) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Alumni Management - Attendance Management - Auction Management - Budgeting/Forecasting - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management ## Integrations (8 total) - AuctionSnap - Constant Contact - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - Stripe - Twilio - goEmerchant Shopping Cart Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising & Donor Management Software](https://www.softwareadvice.co.uk/directory/417/fundraising-software/software) ## Related Categories - [Fundraising & Donor Management Software](https://www.softwareadvice.co.uk/directory/417/fundraising-software/software) - [Donation Management Software](https://www.softwareadvice.co.uk/directory/418/crm-software/software) - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) - [Fundraising Software](https://www.softwareadvice.co.uk/directory/1543/online-fundraising-platforms/software) - [Charity Software](https://www.softwareadvice.co.uk/directory/4280/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.softwareadvice.co.uk/software/389956/donorperfect) — 4.5/5 (1417 reviews) 2. [Donorbox](https://www.softwareadvice.co.uk/software/380685/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.softwareadvice.co.uk/software/2973/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.softwareadvice.co.uk/software/3122/neoncrm) — 4.3/5 (618 reviews) 5. [Flipcause](https://www.softwareadvice.co.uk/software/22026/flipcause) — 4.6/5 (340 reviews) ## Reviews ### "Affordable but Powerful" — 4.0/5 > **bethany** | *26 March 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The price range was within our budget. We are so happy with what you get for the price you pay. > > **Cons**: The UI should be updated to make it easier for customers to navigate the application. > > A little confusing to use in the beginning but once you get the hang of it, it's easy. Customer support is really fast as well. There are so many tools within this application that nonprofits really need. ----- ### "DonorSnap is the Best Choice for Managing Donors\!" — 5.0/5 > **Allison** | *15 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships. The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze. One of the standout aspects is its affordability—it offers great value for organizations of all sizes. What truly sets DonorSnap apart is its excellent customer service. Anytime I’ve had a question or needed assistance, their team has been responsive, helpful, and genuinely invested in making sure I succeed. Over the years, I’ve recommended DonorSnap to several organizations, and they’ve all had positive experiences as well. > > **Cons**: If there’s one thing I’d love to see improved, it’s their presence at fundraising conferences. These events are where I connect with the largest audience of nonprofit professionals, and I think DonorSnap could make a big impact by being more visible in those spaces. It would be great to see them there more often\! > > If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough\! ----- ### "A Satisfied customer" — 5.0/5 > **Brigid** | *23 April 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The ease of use. While the program is set up to be very intuitive, there are also plenty of tutorials to help me master features I may not use too often and thus need a refresher. > > **Cons**: Nothing specific comes to mind. I don't get to learn as much as I would like on features, just due to other responsibilities. > > I truly like donor snap and all the features it offers. I am trying to utilize as many data tabs as possible. ----- ### "Great basics, but communucation tools lacking or are too generic" — 3.0/5 > **Cass** | *27 January 2021* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: The client database is straightforward and easy to use. The fields are intuitive and you can adapt or add per your own needs. Screen layout when searching can be tough because of long rows but pulling up individual contacts is easy. I love that you can copy data right from the viewing screen without having to open the editable contact. The help features are user friendly and usually address the most common problems. I like that there are videos as well as written materials on various topics. > > **Cons**: The communication tools are sorely lacking. Email, letters, and forms are way too basic and challenging to edit. There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager. In addition, I had to keep canceling the project and restarting because after one attempt to edit an ATM task, the system won't let you make additional edits. You have to start over. The emails come out looking like you emailed directly from your email provider. You are limited to one image insert, they are hard to edit, and you cannot add a form directly into the email. I have yet to send out an email from DonorSnap because it looks so pedestrian and ... boring. We are still using MailChimp for its visual features, which of course defeats the purpose. The forms are "okay" but come out looking like a child made them. Totally lackluster, but functional. I'll be honest: I am embarrassed to send out communications and put the forms on our website. If we leave DonorSnap for another product, it will because of the generic communication tools. The query tools used in creating tasks are not intuitive. If it weren't for the help videos I would never be able to implement these. > > Sales, data transfer, and workshops have been good. I feel like the staff does its best to fully answer questions and solve problems. But with the overall limitations of the communications functions, there's only so much they can do. ----- ### "Useful Functionality at a Great Price" — 4.0/5 > **Suzanne** | *30 April 2026* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: Value for the money, rapid customer support and functionality. They seem to be looking to evolve, which is always a good thing. > > **Cons**: It takes a bit to learn the methodology and how to effectively write reports but worthwhile once you do. I wish the newsletter functionality would allow users to upload images. > > Learned it in my current role and the trainings and support are quite helpful. If you take the time to learn it, it meets your organizational needs quite well. They've added some peripheral systems such as AuctionSnap and EventSnap which complement the functionality. ----- Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.co.uk/software/2048/donorsnap?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/2048/donorsnap) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data