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description: Review of Attentive Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Attentive | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Attentive

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> Reach your customers where they are—their phones. 97% of consumers said they want to hear from brands via text message. Attentive’s SMS-powered platform has helped over 5,000 brands do exactly that. We can help you drive 10x more revenue than email alone by reaching the right audience in the right place with the right message. And with our flexible integrations, it's easy to connect with the rest of your marketing stack. Learn more about our free 30-day trial.
> 
> Verdict: Rated **4.8/5** by 108 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 108 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Attentive Mobile

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Automated Responses
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Contact Management
- Conversion Tracking
- Coupons
- Customer Database
- Customer Segmentation
- Customisable Branding
- Customizable Fields

## Integrations (64 total)

- AWeber
- ActiveCampaign
- Adobe Commerce
- AfterShip
- Alloy
- Amperity
- Appointedd
- Aspire
- Bazaarvoice
- BigCommerce
- Bluecore
- Blueshift
- Blueshift ONE
- Campaign Monitor by Marigold
- CartHook

... and 49 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Marketing Automation Software](https://www.softwareadvice.co.uk/directory/1686/automation/software)

## Related Categories

- [Marketing Automation Software](https://www.softwareadvice.co.uk/directory/1686/automation/software)
- [Conversational Marketing Software](https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software)
- [Mobile Marketing Software](https://www.softwareadvice.co.uk/directory/4398/mobile-marketing/software)
- [SMS Marketing Software](https://www.softwareadvice.co.uk/directory/4532/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.softwareadvice.co.uk/software/431569/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.softwareadvice.co.uk/software/167722/slicktext) — 4.8/5 (268 reviews)
3. [Clearstream](https://www.softwareadvice.co.uk/software/321838/clearstream) — 4.8/5 (676 reviews)
4. [EZ Texting](https://www.softwareadvice.co.uk/software/175675/ez-texting) — 4.4/5 (254 reviews)
5. [Emotive](https://www.softwareadvice.co.uk/software/245986/emotive) — 4.3/5 (106 reviews)

## Reviews

### "Attentive is truly the best." — 5.0/5

> **Heather** | *30 June 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: They are constantly innovating and always bring the latest technology to the table. They offer great service and always offer opportunities to participate in beta tests.
> 
> **Cons**: Some of their tools require additional costs that are unfortunately not within our budget. We had to forgo using as a result.
> 
> Overall, a great partner for our brand. I’ve been working with them for over 6 years and they are consistently wonderful.

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### "Leader in SMS" — 5.0/5

> **Danielle** | *23 June 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. It has an extremely intuitive interface as well as an accessible customer service team. They are always beta-testing new features and have tons of educational opportunities to hear about the new features and connect with their team.
> 
> **Cons**: There were a few things I thought their tool was lacking initially but their innovation team is constantly cranking out new functionality and connecting with clients for feedback. I have seen several of these new developments launch already and others are in testing phases to launch soon.

-----

### "Sales People are Borderline Harassment" — 1.0/5

> **Timothy** | *16 September 2022* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: None. Their sales people love spamming potential customers to the point where they go out of their way to leave negative reviews.
> 
> **Cons**: Their salespeople are rude and spam your company emails. We've told them to STOP EMAILING us but they keep persisting. We NEVER joined their lists but somehow they are spamming us.
> 
> They are annoying and spammers.

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### "Great product, excellent customer service" — 5.0/5

> **Kirsten** | *23 July 2021* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Attentive is very user-friendly. It's a turnkey, impactful solution for driving results with SMS marketing. It has completely changed the game for us in terms of lower funnel marketing strategies.
> 
> **Cons**: Since I'm not the primary user of our account, I don't have as much insight into this. At this point, the software suits all of our needs. The one thing we would benefit from is more robust reporting so that we can build on learnings and always be improving our strategies.
> 
> We are very happy with Attentive. It's a strong revenue-driving channel for our business and I cannot say enough good things about the customer support team. Our Account Manager is so responsive, he tailors his strategic recommendations to suit the needs of our business, and it's clear that he has our best interest in mind. The team at Attentive is also great at providing us access to BETAs and ensuring we're maximizing our use of the platform.

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### "After Our Free Trial SMS was our 2nd Highest Revenue Channel" — 5.0/5

> **alia** | *4 March 2021* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Onboarding process and white glove is top notch.  We were guided through by our account manager and were able to have a comprehensive SMS strategy super quickly. &#10;&#10;Attentive automatically comes with a pop-up modal to collect email AND sms which is not something many other SMS providers have. It’s a super simple sign up process for our customers.&#10;&#10;They start you off with a shared shortcode (this is phasing out) but most other sms platforms we explored did longcode and didn’t offer any solutions to get quickly set up with shortcode.&#10;&#10;Recently, they just added new segmentation features\!  Exciting to see everything on their product roadmap.
> 
> **Cons**: I think there could be some improvements to analytics.  They do have dashboards that give you some high level stats. Generally, I end up exporting all my reports anyway and that’s what I find myself doing here as well.
> 
> Amazing, we had no idea how much money we left on the table by not having an sms program.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/204781/attentive)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/204781/attentive> |
| en | <https://www.softwareadvice.com/conversational-marketing/attentive-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/204781/attentive> |
| en-GB | <https://www.softwareadvice.co.uk/software/204781/attentive> |
| en-IE | <https://www.softwareadvice.ie/software/204781/attentive> |
| en-NZ | <https://www.softwareadvice.co.nz/software/204781/attentive> |
| fr | <https://www.softwareadvice.fr/software/204781/attentive> |

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