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description: Review of Loom Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Loom | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Loom

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> Loom is a video messaging and screen recording solution that serves individuals, teams, and enterprise organizations across engineering, product management, sales, marketing, customer support, and education. It is cloud-based and accessible via a Chrome extension, desktop app for Mac and PC, iOS mobile app, and web browser.&#10;&#10;Core features include simultaneous screen, camera, and microphone recording, a video editor with trimming, clip stitching, text overlays, and drawing tools, plus HD recording up to 4K. Closed captions and transcripts are available in 50-plus languages. Videos are stored in an online library with folders, tags, and search, and viewer analytics track engagement.&#10;&#10;AI tools on higher-tier plans auto-generate summaries, chapters, and action items, and can convert video content into written documents, SOPs, and bug reports. Teams working across time zones can share video messages instead of scheduling live meetings, preserving context and tone that text lacks.&#10;&#10;Loom integrates with Google Workspace, Slack, Jira, Confluence, HubSpot, and hundreds of other tools. Support is available through a knowledge base, and enterprise customers receive Atlassian Guard security included at no additional cost.
> 
> Verdict: Rated **4.6/5** by 531 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 531 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Afrikaans, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Marathi, Nepali, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Animation
- Annotations
- Audio Calls
- Audio Capture
- Audio/Video Recording
- Brainstorming
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Library
- Content Management
- Customisable Branding
- Customisable CTAs
- Desktop/Browser Sharing
- Discussions/Forums

## Integrations (25 total)

- Asana
- Atlas
- Calendly
- Chrome Enterprise
- ClickUp
- Confluence
- Customer Communities
- Elsevier Pure
- Figma
- GitLab
- Google Workspace
- Hopem Property Management Software
- InVision
- JIRA Service Management
- Jira

... and 10 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [AI Meeting Assistants](https://www.softwareadvice.co.uk/directory/5471/ai-meeting-assistants/software)

## Related Categories

- [AI Meeting Assistants](https://www.softwareadvice.co.uk/directory/5471/ai-meeting-assistants/software)
- [Screen Recording Software](https://www.softwareadvice.co.uk/directory/4595/screen-recording/software)
- [Video Hosting Software](https://www.softwareadvice.co.uk/directory/4472/video-hosting/software)
- [Team Communication Software](https://www.softwareadvice.co.uk/directory/4594/team-communication/software)
- [Productivity Software](https://www.softwareadvice.co.uk/directory/4366/productivity/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.co.uk/software/397766/microsoft-teams) — 4.5/5 (11168 reviews)
2. [Snagit](https://www.softwareadvice.co.uk/software/251425/snagit) — 4.7/5 (502 reviews)
3. [OBS Studio](https://www.softwareadvice.co.uk/software/102890/obs-studio) — 4.7/5 (1076 reviews)
4. [Zoom Workplace](https://www.softwareadvice.co.uk/software/101384/zoom) — 4.6/5 (14690 reviews)
5. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24229 reviews)

## Reviews

### "Great video instruction creator" — 5.0/5

> **Kristin** | *15 May 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I love making loom videos for my employees.  It is a great platform to be able to show how to move through websites and screens. I like how you can have video on or off.
> 
> **Cons**: It would be great to be able to tag spots in videos to jump to sections. Otherwise there is not much I don't like\!

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### "Loom review" — 4.0/5

> **Rakhi** | *27 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It lets me explain something without needing to schedule time with someone. It’s great for walkthroughs, quick demos, and giving feedback because the message lands with context—people can see exactly what I’m referring to. I also like that it’s easy to share and revisit later, so the same recording can help multiple people without repeating myself.
> 
> **Cons**: One downside is that recordings can get scattered over time unless there’s a consistent way to organize them, so finding “that one video” later can take effort. Also, editing is helpful but still a bit time-consuming if you want a really polished outcome—sometimes it’s easier to re-record than to fine-tune a longer clip.
> 
> My experience with Loom has been very positive. It’s a simple tool that saves time, improves clarity, and makes async communication feel more natural—especially for explaining bugs, product flows, or status updates. While organization and light editing could be smoother, it’s still one of the most effective tools I’ve used for quick, clear communication.

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### "Great Reliable screen recorder, but low free limits and an ever increasing paid version price." — 4.0/5

> **Josh** | *19 March 2026* | Design | Recommendation rating: 5.0/10
> 
> **Pros**: Loom has great resolution and it is extremely easy to use. It just works whenever you need to make client videos. Simpler than OBS studio to use and send to clients.
> 
> **Cons**: The 5 minute max video recording limit on the free plan makes it much harder to tell others to use it.  It has also now gone up for the free plan from $8 to $18 which really is almost unaffordable for just a quick 10 minute video. I am totally fine with the 25 recording max amount of videos, but the 5 minutes is really not usable so you are almost required to go to a paid plan.
> 
> Great product for ease of use and for just getting a quick video to a client, but it really has gotten pricey in the last few years.

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### "Simple Video Sharing" — 5.0/5

> **Anaïs** | *11 August 2026* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: Loom makes it easy to explain a topic through recorded videos. It is handy for showing a procedure, presenting a project, or sharing information without having to organise a meeting.
> 
> **Cons**: Video quality depends a lot on the internet connection. With several recordings, it can also become difficult to quickly find a specific video.

-----

### "Excellent Tool But No Longer for Small Businesses" — 4.0/5

> **Stephanie** | *16 April 2026* | E-Learning | Recommendation rating: 5.0/10
> 
> **Pros**: Loom makes it really easy to record high-quality videos, both with just video and with a small video overlay over a screen recording. The built-in editor makes it super simple to polish videos, and sharing via link makes it easy to share videos with coworkers and clients and track engagement.
> 
> **Cons**: The pricing has increased over the years, and more features continue to be hidden behind tiered paywalls. After the Atlassian acquisition, it also became really difficult to find answers in the support documentation without getting lost in a sea of Atlassian articles that just tried to sell enterprise-style packages. What was once an innovative and super streamlined tool that could be used in business and education has now been affected by the enterprise SaaS bloat.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/173344/loom)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/173344/loom> |
| en | <https://www.softwareadvice.com/video-making/loom-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/173344/loom> |
| en-GB | <https://www.softwareadvice.co.uk/software/173344/loom> |
| en-IE | <https://www.softwareadvice.ie/software/173344/loom> |
| en-NZ | <https://www.softwareadvice.co.nz/software/173344/loom> |
| fr | <https://www.softwareadvice.fr/software/173344/loom> |

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