--- description: Review of Community SMS Marketing Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Community SMS Marketing Platform | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/4671/conversational-marketing/software) > [Community SMS Marketing Platform](/software/201430/community) # Community SMS Marketing Platform Canonical: https://www.softwareadvice.co.uk/software/201430/community Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/201430/community?page=2) > Community is a trusted SMS marketing channel that connects businesses with their audience through text messaging. Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Your audience is looking for a connection with humans, not bots. Community is focused on privacy and values trust, for you and your audience. Anything you can send in a text message you can send through Community. It lets you share photos, videos, audio notes, gifs, emojis, links, and text. The features allow you to segment the audience by age, location, interest, and other criteria. Avoid the algorithms of social media and spam in your email inbox. See why thousands of entrepreneurs, small businesses, and brands use Community to text with their audience. > > Verdict: Rated **4.8/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 29 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Community.com - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Other - **Pricing Details**: Please contact Community for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - AI Copilot - API - Activity Dashboard - Alerts/Notifications - Audience Targeting - Automated Responses - Autoresponders - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Canned Responses - Chat/Messaging - Communication Management - Compliance Management - Contact Database - Contact Management - Customer History - Customer Segmentation ## Integrations (8 total) - ActBlue - Adobe Journey Optimizer - Formstack Forms - Salesforce Data Cloud - Salesforce Marketing Cloud - Salesforce Sales Cloud - Shopify - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Conversational Marketing Software](https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software) ## Related Categories - [Conversational Marketing Software](https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software) - [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software) - [SMS Marketing Software](https://www.softwareadvice.co.uk/directory/4532/sms-marketing/software) - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) ## Alternatives 1. [HumanBot](https://www.softwareadvice.co.uk/software/417157/humanbot) — 4.8/5 (819 reviews) 2. [Clepher](https://www.softwareadvice.co.uk/software/379760/clever-messenger) — 4.8/5 (88 reviews) 3. [Wati](https://www.softwareadvice.co.uk/software/430256/wati) — 4.6/5 (202 reviews) 4. [Birdeye](https://www.softwareadvice.co.uk/software/86768/birdeye) — 4.7/5 (702 reviews) 5. [TextP2P](https://www.softwareadvice.co.uk/software/90076/textp2p) — 5.0/5 (124 reviews) ## Reviews ### "Obsessed with community" — 5.0/5 > **Krista** | *5 May 2021* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: The unlimited text plan was what got me. I’ve explored other texting platforms but wanted it to be a way to deeply connect with my audience. I found the plans to be very restrictive and not cost effective how I wanted to communicate regularly with my fairly large audience. > > **Cons**: I would love to see a way to track more analytics such as purchases. I am trying out the Shopify integration which may be the answer to this\! Otherwise I love the simplicity of all the features. > > Community has been professsional, responsive Snd hands on with their service and support. It has been the most exciting and valuable piece I’ve added into my business in a long time and the engagement with my community is unmatched. I’m obsessed with this platform. ----- ### "More personal touch for clients" — 5.0/5 > **Jenna** | *24 May 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It directly connects me to my client/consumer--- and they get the sense that I care on a more personal level. (PLUS--- they ALWAYS check their text) > > **Cons**: That it integrates my personal contact card with this platform for people that already know me. (green bubbles vs iphone blue bubbles) > > LOVE it so far. I was already able to create a "challenge" that got 31 new prospective clients to sign up via the app. So pleased\! ----- ### "No android app" — 5.0/5 > **Nekeyta** | *10 June 2021* | Cosmetics | Recommendation rating: 5.0/10 > > **Pros**: I liked the options to chat real time and they the contacts are categorized. > > **Cons**: No app for android devices. Which makes it less convenient than email for anyone who isn't an apple user > > I was a little upset with my overall experience. Because I was Sol really heavily on all the reasons why I should sign up. All the features and all the things that would be beneficial to my business. But then I was not told that I didn't not have the option to have the app because I have an Android. I learned it the hard way when a client text me and I didn't respond and a timely fashion. The solution to just continue to check it makes it extremely unconvenient. ----- ### "Great Marketing Tool" — 5.0/5 > **Leonnette** | *25 April 2021* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: I like that I can categorize the different ppl. I also love how I can communicate separately and collectively as well. I also love the analytics. > > **Cons**: That you can’t send a text to ppl first to invite them and let them opt in. I also think it should be a little cheaper for those just getting started and a person should be able to try free first thing see if it works for them. > > I love the product and it is a good marketing tool for sure. I also love that the team is very responsive and they have someone to show you how to use the product. ----- ### "Connect to your community like never before" — 4.0/5 > **Kristin** | *10 June 2021* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to connect with my community in a meaningful way. Scheduling texts and relying to inquiries are so simple. > > **Cons**: There is no Android app and often the mobile site doesn't display properly so I find myself sending less texts than I would to which is frustrating. > > I love being genuinely connected to my community\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/201430/community?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/201430/community) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data