--- description: Review of muse.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: muse.ai | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Visual Search Software](/directory/4287/visual-search/software) > [muse.ai](/software/201127/muse-ai) # muse.ai Canonical: https://www.softwareadvice.co.uk/software/201127/muse-ai Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/201127/muse-ai?page=2) > muse.ai is an artificial intelligence solution designed to help businesses store, share and embed video or audio files on a unified interface. The platform enables administrators to include custom logos and subtitles in visuals and stream them via Chromecast or AirPlay. Managers can create public, private or unlisted collections and privately share password-protected videos with individuals using a centralized dashboard. muse.ai provides a search functionality, allowing teams to find speeches, objects, texts, actions, sounds and concepts across different clips. Additionally, operators can create labels, edit transcriptions and index videos to optimize content according to the requirement of search engines. muse.ai offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Zapier. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, knowledge base, email, phone, chat and online contact form. > > Verdict: Rated **4.5/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 8 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Muse.ai - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$8.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: $0/trial Visionary: $8/month (billed monthly) and $5/month (billed annually) Venture: $32 / month (billed monthly) and $20/month (billed annually) Enterprise: Contact Muse.ai for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, Ireland, United Kingdom, United States ## Features - API - Activity Dashboard - Bulk Uploading - Catalog Management - Closed Captions - Content Library - Content Management - Data Retrieval - Data Storage Management - For eCommerce - Image Query - Image Recognition - Image Tagging - Inside the Video Search - Labeling - Machine Learning - Mobile Screen Support - Multimedia Support - Multiple Data Sources - Natural Language Processing ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Visual Search Software](https://www.softwareadvice.co.uk/directory/4287/visual-search/software) ## Related Categories - [Visual Search Software](https://www.softwareadvice.co.uk/directory/4287/visual-search/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software) - [Video Management Software](https://www.softwareadvice.co.uk/directory/4337/video-management/software) ## Alternatives 1. [SentiSight.ai](https://www.softwareadvice.co.uk/software/366315/sentisight) — 4.7/5 (86 reviews) 2. [Teramind](https://www.softwareadvice.co.uk/software/156340/teramind) — 4.7/5 (92 reviews) 3. [MerlinX](https://www.softwareadvice.co.uk/software/49081/merlinone) — 4.5/5 (41 reviews) 4. [Canto](https://www.softwareadvice.co.uk/software/436357/canto) — 4.5/5 (682 reviews) 5. [Enterprise Video Platform](https://www.softwareadvice.co.uk/software/333615/enterprise-video-suite) — 4.6/5 (15 reviews) ## Reviews ### "Fast and inexpensive Video CMS" — 4.0/5 > **Osama** | *25 September 2020* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Muse.ai is a simple online software to organize, display, and share your videos. It comes with 500 GB of storage and unlimited bandwidth. Price is a huge plus point, and it is one of the top inexpensive software coming at $5 to $4 a month. Muse is quite fast in uploads and analyzing the files. User controls are fast and easy. I also noticed that it resumes uploads. It has some artificial intelligence like detecting text, faces, objects, and speech. Since most of our videos are in Arabic or Urdu, so I did not find them useful. Muse.ai does not have ads or any watermarks on your videos. Customer service chat is quick and helpful. However, sending a message from the dashboard panel did not get me any response. It has an API that could come in handy when creating your own mobile app. It has collections to organize video into categories. They can be displayed in a public page (channel) like muse.ai/Quran > > **Cons**: My biggest complaint is that it should give viewers the option to download low resolution versions of the videos. However, online chat did give me a workaround. Other minor things that should be added are: Add Videos as favorites. More keyboard shortcuts. Arabic and Urdu AI analysis. Change default option for visibility. > > We have an mobile app, NurulQuran Audio, that displays videos. So we were considering a VPS or Vimeo to host the MP4 files. Muse.ai does a good job delivering the video files. You have to ask them to give you the shortcut to the get the direct links to the files. ----- ### "Finally, the search for an inexpensive, quality, fast video host is over\!" — 5.0/5 > **Joseph** | *3 February 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The speed. Videos upload fast, they get loaded fast and they play fast. Never a buffering delay. > > **Cons**: I would have preferred a little more ease and player options for video collections, but customer support ALWAYS answered my questions promptly, provided valuable assistance and solved issued in a flash. ----- ### "Terrible customer support" — 3.0/5 > **Mathieu** | *15 January 2021* | Design | Recommendation rating: 0.0/10 > > **Pros**: Easy to upload videos and generate links for embeds. > > **Cons**: Customer support seems to be non-existant. I've reached out many times without answers. > > Muse.ai didn't have a free trial mode but they did mention that they would cover refunds in 72 hours if the product. I have decided to pay for it to give it a try, and their service does do a good job at what it does, it just didn't do exactly what i needed. So i reached out to customer support and it's been by far the worst support I've received. It's now been weeks, with many follow up emails, and I'm not hearing back from them and I still didn't get a refund. It's now been well over 72 hours and I wouldn't be surprised if they refuse me the refund because of it. I would avoid this service entirely because of the extremely poor, or even non-existant, customer support. ----- ### "Muse for all my video management needs" — 5.0/5 > **Helen** | *14 September 2023* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Easy upload and categorisation. Easy to embed and the player looks great. Nice clean interface. Transcription is excellent. > > **Cons**: Having to download closed captions and re-upload to video. I'd prefer if they could be automatically added. > > Excellent. Great value for money and a quality service ----- ### "Excellent Video Hosting Platform" — 5.0/5 > **Melanie** | *29 November 2022* | Research | Recommendation rating: 10.0/10 > > **Pros**: That it is super user-friendly. The tools it has for editing videos and sharing them. > > **Cons**: Nothing\! I love everything about Muse AI. > > I'm so happy I chose them. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/201127/muse-ai?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/201127/muse-ai) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data