---
description: Review of Paperless Online Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Paperless Online | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Document Generation Software](/directory/4300/document-generation/software) > [Paperless Online](/software/20011/paperless-online)

# Paperless Online

Canonical: https://www.softwareadvice.co.uk/software/20011/paperless-online

> Paperless Online is contact management software for businesses of all sizes and segments. The system offers document management, case management, contract management, records management, and reporting and analytics.


With Paperless Online users can create custom data fields for contact and staff records. The software has the ability to create custom forms, custom reporting, and custom printing. Users can assign tasks to staff members or employees, as well as anyone listed as a contact within the system. The contact management software integrates with DocuSign so that any documents or forms can be signed electronically and stored in the system’s records.


Reminders can be set to finish projects on time and there is a comments log for inter-user communication. The software offers a self-service portal where contacts can login and submit any required documents or forms. Web-based deployment allows users to access the system from anywhere and it is iPad compatible.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Orbund
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: $25 per user, per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Archiving & Retention
- Collaboration Tools
- Compliance Tracking
- Configurable Workflow
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Document Classification
- Document Generation
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Management
- Email Templates
- File Recovery
- File Sharing
- Forms Creation & Design

## Integrations (1 total)

- Docusign

## Support Options

- Email/Help Desk
- Chat

## Category

- [Document Generation Software](https://www.softwareadvice.co.uk/directory/4300/document-generation/software)

## Related Categories

- [Document Generation Software](https://www.softwareadvice.co.uk/directory/4300/document-generation/software)
- [Workflow Management Software](https://www.softwareadvice.co.uk/directory/4272/workflow/software)
- [Forms Automation Software](https://www.softwareadvice.co.uk/directory/4223/forms-automation/software)
- [Document Management Software](https://www.softwareadvice.co.uk/directory/722/document-management/software)
- [Records Management Software](https://www.softwareadvice.co.uk/directory/1859/records-management/software)

## Alternatives

1. [Microsoft Word](https://www.softwareadvice.co.uk/software/399478/microsoft-word) — 4.7/5 (2783 reviews)
2. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17483 reviews)
3. [Adobe Acrobat](https://www.softwareadvice.co.uk/software/317350/adobe-acrobat-dc) — 4.7/5 (4169 reviews)
4. [pdfFiller](https://www.softwareadvice.co.uk/software/353560/pdffiller) — 4.6/5 (992 reviews)
5. [PandaDoc](https://www.softwareadvice.co.uk/software/144409/pandadoc) — 4.5/5 (1243 reviews)

## Reviews

### "A good free tool" — 5.0/5

> **Amanda** | *29 September 2024* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Great for invitations that look professional at no cost
> 
> **Cons**: Format has changed since last used and not so easy to keep track

-----

### "I have helped set up this program and trained agents and admin users how to best utilize it." — 4.0/5

> **Shelley** | *17 January 2018*
> 
> **Pros**: I really like the ease of use and all of the video tutorials. They are not annoying or long, they are actually useful and show you step by step how to do things. I like the fact that there is no contract and that you can back up all your files easily.
> 
> **Cons**: I don't like that the commission module has to be seen by all master admins, there should be a way to turn that off and on.  The customer service has room for improvement too.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/20011/paperless-online)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/workflow/paperless-online-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/20011/paperless-online> |
| en-GB | <https://www.softwareadvice.co.uk/software/20011/paperless-online> |
| en-IE | <https://www.softwareadvice.ie/software/20011/paperless-online> |
| en-NZ | <https://www.softwareadvice.co.nz/software/20011/paperless-online> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Software Advice helps businesses in the UK find the best software with confidence. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.uk","url":"https://www.softwareadvice.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Paperless Online","description":"Paperless Online is contact management software for businesses of all sizes and segments. The system offers document management, case management, contract management, records management, and reporting and analytics.\n\n\nWith Paperless Online users can create custom data fields for contact and staff records. The software has the ability to create custom forms, custom reporting, and custom printing. Users can assign tasks to staff members or employees, as well as anyone listed as a contact within the system. The contact management software integrates with DocuSign so that any documents or forms can be signed electronically and stored in the system’s records.\n\n\nReminders can be set to finish projects on time and there is a comments log for inter-user communication. The software offers a self-service portal where contacts can login and submit any required documents or forms. Web-based deployment allows users to access the system from anywhere and it is iPad compatible.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2719f6f1-c1b2-470b-a47e-55a377a2ef92.png","url":"https://www.softwareadvice.co.uk/software/20011/paperless-online","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/20011/paperless-online#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Document Generation Software","position":2,"item":"/directory/4300/document-generation/software","@type":"ListItem"},{"name":"Paperless Online","position":3,"item":"/software/20011/paperless-online","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/software/20011/paperless-online#breadcrumblist"}]}
</script>