About ArchiveSocial

ArchiveSocial is a powerful software solution for social media archiving. Social media communications are considered public records by many governments and public entities are required to retain a record of all posts and interactions on social platforms. ArchiveSocial allows thousands of proactive government, law enforcement, healthcare, and educational organizations to openly and transparently communicate across social networking platforms, while ensuring automated record-keeping and legal compliance for public records regulations. The ArchiveSocial software captures posts, comments, and other interactions on social networks like Facebook, Twitter, LinkedIn, YouTube, Vimeo, Instagram, Pinterest, and more. The software even enables users to automatically detect and capture deleted, edited, and hidden content across these networks for maximum record accuracy and compliance. This content and context from social platforms is stored securely in the cloud and is available in your ArchiveSocial archive. ArchiveSocial also offers website archiving. With the Web Snapshots feature, organizations can automatically archive and store data from their websites to retain records of website communications within the same account as their social media archive. For full compliance with public records laws, government and other regulated entities should retain an archive of both social media and website communications.
ArchiveSocial Software - ArchiveSocial recent timeline activity
ArchiveSocial Software - ArchiveSocial detail on a specific post in the archive
ArchiveSocial Software - ArchiveSocial recent timeline activity - thumbnail
ArchiveSocial Software - ArchiveSocial detail on a specific post in the archive - thumbnail

ArchiveSocial pricing

ArchiveSocial does not have a free version but does offer a free trial. ArchiveSocial paid version starts at US$249.00/month.

Starting Price:
US$249.00/month
Free Version:
No
Free trial:

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ArchiveSocial Reviews for UK Users

Feature rating

Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5
5 reviews of 10 View all reviews
Nick S.
  • Industry: Government Administration
  • Company size: 201-500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2018

A fantastic, important service

If we ever get a PIA request, ArchiveSocial will pay for itself. It's the best insurance policy a PIO can have against lost time and work.

Pros

I like that I don't have to worry about dealing with pages and pages of metadata if I ever get a Public Information Act request

Cons

I don't like that I can't get a "remember me" button on the login page. Seriously, the worst thing about this program is that I have to type my email address and password.

Raquel C.
  • Industry: Government Administration
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/08/2019

Satisfied Customer - One Happy City Clerk

ArchiveSocial takes care of all of our social media accounts and we are now adding our website. As a local government entity in Florida which is the most transparent state of all, we are constantly dealing with public records requests. ArchiveSocial makes it easy to search and create reports for any requests we get. They recently offered their web snapshot which is going to be a lifesaver.

Pros

Outstanding Customer Service. Something less that I don't have to worry about doing. ArchiveSocial does it all for us.

Cons

There is nothing that I don't like about this software.

Claude C.
  • Industry: Government Administration
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/12/2020

ArchiveSocial

Pros

Fast and easy way to archive social media content across several platforms. The setup is quick and the cost is well worth it. The ArchiveSocial team also works with you if you happen to exceed your quota for a given period. The entire process is very simple and friendly. This is especially helpful for those in a government role, as we are required to archive all communications especially those made by our elected officials.

Cons

Overall we have been very satisfied with the software. The only thing that could make it better is if it was free. However, the pricing structure is very reasonable.

Steve W.
  • Industry: Government Administration
  • Company size: 1,001-5,000 Employees
  • Used Other for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2019

Quietly effective, ArchiveSocial brings peace of mind

We love ArchiveSocial! As one of its earliest clients, we have been impressed by the easy access to comprehensive records for each of our social media accounts. Most of all, that means peace of mind if we're ever faced with a FOIA request.

Pros

ArchiveSocial provides a reliable service with an easy-to-use interface, enabling us to keep complete records of each of our social media accounts dating back to 2012. Customer service, on the rare occasion that we've needed it, has been friendly and responsive. The product has changed with us over time, as we have added and removed social media accounts.

Cons

There's nothing about ArchiveSocial that we don't like. They have been a great vendor and partner with us.

Jeni G.
  • Industry: Government Relations
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2020

Excellent customer service

Pros

I always brace myself when I must use applications or software like this. Nothing ever seems to work right and I waste alot of time and energy. That has not been the case with ArchiveSocial. It's always been easy to add accounts and the one time I had an issue, I submitted an email, received a very timely response and they talked me through fixing the problem in no time. I haven't had a customer service interaction go this smoothly in ages.

Cons

All cons were fixed satisfactorily (see Pros).

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