--- description: Review of eFax Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eFax | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Fax Server Software](/directory/4666/fax-server/software) > [eFax](/software/199621/efax-corporate) # eFax Canonical: https://www.softwareadvice.co.uk/software/199621/efax-corporate Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/199621/efax-corporate?page=2) > eFax is a cloud-based fax server solution designed to help businesses in legal, healthcare, manufacturing and other industries secure information exchange across systems. eFax redefines the landscape of traditional faxing by harnessing the power of the cloud to eliminate the constraints of traditional fax machines. This not only enhances accessibility but also ensures that businesses can transmit and receive faxes from anywhere with an internet connection. Recognizing the unique requirements of legal, healthcare, manufacturing, and other industries, eFax protect, our highly encrypted secure online fax solution, allows heavily regulated industries to gain HIPAA compliance, including having a Business Associate Agreement (BAA) in place. Businesses depend on fax everyday to send and receive documents. eFax Protect ensures they have the security and compliance they need when faxing from our iOS and Android mobile apps, our eFax Messenger tool, and our MyPortal web app. eFax Protect utilizes AES 256-bit encryption to ensure data remains secure and protected from unauthorized access during transmission. This industry-centric approach ensures that businesses can confidently exchange sensitive information in a manner that aligns with regulatory guidelines. Rest assured, security is at the core of eFax at all times. Through advanced encryption protocols and secure transmission channels, eFax safeguards sensitive data during transit. This is particularly crucial for industries dealing with confidential client information, legal documents, and healthcare records. eFax scales to meet the needs of businesses of all sizes. Its flexible subscription models and scalable infrastructure enable organizations to adapt their faxing solutions based on their growth and evolving requirements. The eFax user interface is intuitive and user-friendly, ensuring that employees can easily send, receive, and manage faxes without the need for extensive training. This simplicity enhances overall productivity and reduces the learning curve associated with new technologies. eFax offers mobile applications for Android and iOS devices, enabling professionals to view and receive files, edit fax signatures, scan documents and more. eFax also offers searchable PDFs that allow you to search for specific keywords or phrases for more streamlined document management. eFax stands as a forward-thinking solution that not only meets but anticipates the evolving needs of businesses across various sectors. By combining the convenience of cloud technology with industry-specific customization and stringent security measures, eFax empowers organizations to exchange information seamlessly and securely in an increasingly digital world. > > Verdict: Rated **4.0/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 70 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Consensus Cloud Solutions - **Location**: Los Angeles, US - **Founded**: 2021 ## Commercial Context - **Starting Price**: US$18.99 - **Pricing Details**: 30-day free trial, credit card required. Plus: £11/month or £110/year - send 200 pages and receive 200 pages. Pro: £16/month or £160/year - send 300 pages and receive 300 pages. Super Pro: £25/month or £250/year - send 500 pages and receive 500 pages. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Indonesian, Italian, Korean, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 38 more ## Features - API - Alerts/Notifications - Archiving & Retention - Audit Trail - Automated Routing - Compliance Management - Contact Database - Contact Management - Delivery Tracking - Digital Signature - Document Management - Document Storage - Document Templates - Electronic Faxes - Electronic Signature - Email Management - Email to Fax - Encryption - Fax Management - Fax to Email ## Integrations (3 total) - Google Drive - Google Workspace - iCloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Fax Server Software](https://www.softwareadvice.co.uk/directory/4666/fax-server/software) ## Related Categories - [File Sharing Software](https://www.softwareadvice.co.uk/directory/4535/file-sharing/software) - [Digital Signature Software](https://www.softwareadvice.co.uk/directory/4235/electronic-signature/software) - [Fax Server Software](https://www.softwareadvice.co.uk/directory/4666/fax-server/software) ## Alternatives 1. [iFax](https://www.softwareadvice.co.uk/software/226942/ifax) — 4.8/5 (363 reviews) 2. [Documo](https://www.softwareadvice.co.uk/software/227209/mfax) — 4.8/5 (86 reviews) 3. [Fax.Plus](https://www.softwareadvice.co.uk/software/370313/fax-plus) — 3.9/5 (28 reviews) 4. [eGoldFax](https://www.softwareadvice.co.uk/software/200215/egoldfax) — 5.0/5 (39 reviews) 5. [CocoFax](https://www.softwareadvice.co.uk/software/194044/cocofax) — 4.3/5 (51 reviews) ## Reviews ### "Never Fails Me" — 5.0/5 > **Sarah** | *27 May 2023* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I’ve been using the EFax services for about 16 years now in general, I suggest using this for anyone. A lot of times I have Files and I may not be around the printer, but I need to get my paperwork to where it has to go, the best thing to use is effects. As long as you can use the other system that I use Adobe and then I integrate that with effects and send my signed and sealed paperwork straight to wherever I want to in the world. I love this product, I will forever be a customer. > > **Cons**: I can’t really think of any cons at this moment lol. > > My review speaks for itself\! I love eFax\! ----- ### "$30 port charge did me in." — 4.0/5 > **Randy** | *7 October 2022* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: Easy to use. Seemed to be well established. > > **Cons**: If they are going to nickel and dime me at the get go with a $30 port fee....I fear the future is getting dim. > > I was not happy they would not work with me and waive the port fee. ----- ### "Great for people who send minimal faxes and wont require customer support" — 3.0/5 > **Melanie** | *6 September 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: I first started using e-fax when it first came out and I really did it\! The fact that it links with Google and the drop box was great\! If something needed to be faxed it didn't matter where I was I could just upload the document and send it and it already has it's own cover sheet and you just upload your contacts and send which is great you don't have to worry about going into word and making your own version of a cover sheet. It takes care of everything that you need right away. > > **Cons**: The only thing that I did not like about e-fax was the customer service, I started get flooded with a bunch of spam of faxes to the point that it was shutting my down and I could no longer log in and this was long after my trial and I had signed up early enough that they were still giving out free trials at the time. And I could no longer log in even after paying. It took forever to get a hold of customer support and I cleared the cache and did everything that they said to do. > > My overall experience with e-Fax was was I would have to say like 6.5. I think initially the App was great until people started getting the numbers from data brokers and flooding the fax lines with spam and the lines just couldn't handle that type of traffic which is a shame because the app was a great App to use. It was so easy to integrate with your contacts and and drop box and you didn't have to worry about making face page for your fax. When your faxes came in they went directly to a cloud so you didn't have to worry about losing any faxes. ----- ### "Great Fax System" — 4.0/5 > **Anonymous User** | *14 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like that eFax is super convenient, easy to receive and send faxes. I like that you can access old faxes in case you missed something and I also like that you can store contacts for sending faxes to the same business/person in the future. > > **Cons**: I feel like it could use some updating. I don't like that you have to click a million things before the actual document will open up. > > Overall, we haven't had many issues with eFax and I would definitely recommend it. I like the ease of accessing all faxed documents and I like that you can store contacts and send faxes fairly easy. I also like that they send you an email when the fax was sent successfully, so there is no questioning\! ----- ### "Good web based product" — 4.0/5 > **Danielle** | *15 October 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I love that it is web based and the interface is simple and user friendly. I like that you can have multiple people access a fax in real time > > **Cons**: I wish fax cover sheets were customizable. I also wish that faxes were archived in system for longer than 90 days ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/199621/efax-corporate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/199621/efax-corporate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data