About GoFrugal

GoFrugal POS is a hybrid point of sale (POS) solution that helps retailers across various industries, to manage their distribution and billing routines and automate financial transactions. The solution can be deployed either on-premise or hosted in the cloud. GoFrugal’s inventory management module allows users to generate inventory reports, fill orders for customers and set up automated ordering. Users also have access to a central customer database, which helps them track purchases, payment histories and personal details about customers such as birthdays and anniversaries. The point of sale (POS) module allows users to award sales commissions, apply discounts to items and set security levels for different employees. GoFrugal also has a retail accounting module with a general ledger, accounts payable and accounts receivable features. Users can also process payroll in this module. GoFrugal is licensed either on an annual or semi-annual basis. Mobile apps are available for Android and iOS devices. Support is offered via phone, email and an online knowledge base.
GoFrugal Software - Creating a new session
GoFrugal Software - Making an order
GoFrugal Software - Closing a session
GoFrugal Software - Retail POS
GoFrugal video
GoFrugal Software - Creating a new session - thumbnail
GoFrugal Software - Making an order - thumbnail
GoFrugal Software - Closing a session - thumbnail
GoFrugal Software - Retail POS - thumbnail

GoFrugal pricing

GoFrugal has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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GoFrugal Reviews for UK Users

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.4
Customer Support
4.0
5 reviews of 178 View all reviews
Safraz
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/03/2021

Bang for your buck!

Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.

Pros

The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.

Cons

No cons so far. However I have to populate this field.

Response from GOFRUGAL Technologies

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Replied 28/04/2021
Sorabh
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
1

5
Reviewed on 05/09/2020

GoFrugal is the Best

Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.

Pros

There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Cons

I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.

Alternatives Considered

TallyPrime

Reasons for Switching to GoFrugal

All features were available at affordable cost.
Pranshu
  • Industry: Supermarkets
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 27/06/2022

Software with Many mistakes and worst support service

Worst software ever experienced

Pros

Only Interface looks good, Inside everything in software is messedup

Cons

Very bad support service no one is there to resolve any issue they only pass time.

Swaroop
  • Industry: Alternative Medicine
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 17/05/2022

4stares

it good and friendly software

Pros

Sale and purchase and non moving items

Cons

Unmatched software new development in the software

Verified Reviewer
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/04/2021

Fast updates on government mandates and custom requirements.

Safe and Good.

Pros

Easy to use and good overall features, satisfying our large format Pharmacy Chain use.

Cons

When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time.
Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.

Alternatives Considered

TallyPrime and MARG ERP 9+

Reasons for Switching to GoFrugal

Had more features with options for scaling and customization than alternates. TS enterprises ,the distributer explained everything very clearly to satisfaction.

Response from GOFRUGAL Technologies

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

Replied 28/04/2021

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