JazzHR

Pros

Platform that is simple to learn and use. Facilitates streamlined request and candidate tracking within your team. Works flawlessly with any other recruiting tools you may be using, whether they're internal or external. Setting up a workflow and aids to assist with the workflow might help reduce stress on your recruiting staff. Better candidate management, texting capabilities, and automations

Cons

I'd like to make a standardized scoring sheet for use by all interviewees. I wish there was a way to search job boards for people who were similar to the applicants I liked best during interviews. Please make it possible to quickly revise an email before sending it to a potential employee.

Pros

easy to use, inexpensive for what you get

Cons

reporting, the offer letter tokens can not be changed so you have to substitute tokens that are not titled correctly. very messy and makes the whole process frustrating

Alternatives Considered

Reasons for Choosing JazzHR

Switched From

Reasons for Switching to JazzHR

Pros

There was a high level of customization in place, which was great.

Cons

There was no possibility to advertise in multiple locations. It was creating a lot of admin work for my team.

Pros

It is simple, It works great for those with small businesses or small Recruitment teams. If you need a quick way to manage all your resumes, this would be it.

Cons

The prices compared to other platforms is a little steep.

Pros

Their pricing is transparent and every plan (including the basic hero plan) has unlimited users. They also have one click posting to dozens of different free and paid job boards. They also have plenty of integrations with different tools like Monster and Zenefits that automate workflows and reduce the amount of heavy lifting required

Cons

The learning curve can be steep at first considering the amount of features, but with tutorials and time it gets easier.

Pros

The initial customer service was good but after that it was all bad.

Cons

They gave me one price then they blocked my jobs and I didn't get anymore candidates. I reached out for help and was told to watch videos. I told them I was done with their service and I wanted a refund. They refused to do it then they took my money AGAIN!!

Pros

Good caregiver quality for those that are in the area

Cons

They do not filter out applicants that are from different countries

Pros

Great features and applicant tracking. I like the disqualifying questions.

Cons

Very costly to add anything additional such as e-signature.

Alternatives Considered

Reasons for Switching to JazzHR

Pros

1. Team is super helpful
2. Flexible for customization
3. Good dashboard and easy to operate

Cons

1. Candidate management and tagging is not efficient
2. API integrations is not flawless
3. Mobile version needs upgrade

Pros

User friendly and efficient. The software is easy to learn.

Cons

There are not a lot of options to integrate with other software.

Pros

Jazz is pretty easy to use, but doesn't have the depth of functionality that mid sized organizations need. If you are a small company that does 5-ish hires a year this is a perfectly good system.

Cons

Be aware that if you switch to another ATS, the export that is provided can not be migrated and imported without significant work.

Pros

Very comprehensive features, highly customizable and user friendly!

Cons

Sometimes setting up advanced workflows can be challenging, but customer service is great!

Alternatives Considered

Reasons for Choosing JazzHR

Switched From

Pros

I love several features in JazzHR, including job posting management to customize job offers, candidate tracking to manage all received applications with a dashboard to view their qualifications, and the creation of personalized questionnaires to assess the skills and abilities of candidates.

Cons

I didn't find any features that I didn't like. JazzHR offers a wide range of features that are both interesting and advanced.

Pros

This software is very user friendly and easy to navigate. You can customize your own workflows and easily extend offers with various templates depending on the position you are recruiting for. JazzHR also has an easy search feature to find a candidate by name, email address, or phone number.

Cons

There are very few reporting tools/analytics within JazzHR to track metrics of a recruiting team. Due to this, I have to have my team send me a weekly snapshot on their submittals, interviews, offers, etc. JazzHR also does not integrate with a lot of other companies in order to streamline the onboarding process (i.e. background checks/drug screens can initiate automatically through the system)

Pros

Possibility for hiring managers to evaluate and stage their own applicants according to their needs. Depending on the role, the work processes can be modified. New job listings are simple to make, and their cooperation with free job boards is particularly beneficial to building pipelines on a budget.

Cons

When switched from LinkedIn Recruiter to JazzHR, it doesn't always function. Since we frequently divide candidates into multiple groups, I believe that using a variety of rating systems would be advantageous.

Pros

JazzHR is very user friendly. It is easy to navigate the site, and there are a lot of features that are customizable - such as categories to easily narrow down search results, email templates, and workflows that automatically trigger notifications and tasks to different people.
The ability to send our job posting to so many free job boards has been fantastic and saves us countless hours per job when we don't have to manually post on those sites. It integrates seamlessly with our website, so it is very easy for job seekers to find our open positions.
They host tons of free webinars so that you can learn about the new features that they are constantly rolling out. The capability to create and send forms for an electronic signature through the HelloSign integration has been a huge improvement from our outdated process of trying to send and collect original documents through the mail.
We always get helpful, speedy customer service whenever we have questions.

Cons

One feature that would be really beneficial for us is a place where the hiring team can communicate and discusss the job itself. There is a discussion page for each candidate, but if anything changes with the job requirements - like the hours, schedule, location, etc) - we can't communicate that within Jazz within putting it on a candidate's discussion thread.

Pros

One of the few products I demoed that allows me to effectively export all data keyed into the system. Met my needs for unique customization, integration with existing HR platform, automated workflows, limited access to users based on needs, and more. More importantly, if provided me the same perks, with an upgraded UI both for admins and candidates, all while reducing our costs by 70% over our existing vendor (icims).

Cons

No flexibility to set permissions down to the field level. We like to keep some of our app questions (i.e. what is you minimum expected salary) hidden and this is something that I can't currently hide from people marked as recruiters or hiring managers.

Pros

Ease of use
Innovative and Adaptive
Customer Support

Pros

I think what I like most about JazzHR is the ease of use. Coming from a busy company I don't have a ton of time to really learn an intricate software and JazzHR has allowed me to use the full software with such an amount of ease. It makes my life so easy! It has completely changed our hiring process in a positive way. Before JazzHR we were getting swamped with candidates, with JazzHR we are now getting swamped with candidates but they are quality and qualified candidates and for that I am so thankful. I recommend this product to all of my clients as well for their hiring needs.

Pros

Jazz meets all the needs for taking your hiring process digital. It's easy to receive resumes and communicate with applicants via the platform's messaging system, which handily assigns anonymous email addresses to both you and the user. You can also get the messages forwarded to your email of choice. The dashboard view makes it easy to sort where you are in the hiring process and star priority candidates.

Cons

Even though Jazz is packed with features, there are some things that are not intuitive about its design, or are not well thought out. For example, if a user changes the platform's notification settings, it changes them for all users. Other technology platforms have trained us to expect individual control over notifications and messaging alerts, but that is not the case here. It also takes some getting used to in order to find the view that works best. You can have a dashboard with just the candidates and jobs you are hiring for, but the default is to see all the applicants who have applied for every job. Even things like the comments field suffer from basic UI so you're not sure if your comment was recorded or not. They're not insurmountable obstacles, but can be small annoyances that make the platform less than perfect to use.

Pros

Jazz continues to add updates to their system. They listen to their customers and try to make the overall function of Jazz user friendly, I believe they have accomplished that.

Cons

The only cons I have right now is some of their tracking features need updated and the calendar feature. For example, it does not track who I email a resume to and the calendar function is low level.

Pros

The flow from job board to applicant tracking was smooth.

Cons

JazzHR is not as robust or effective as similar platforms.

Pros

I think this software was really great for lower volume of candidates or smaller companies.

Cons

I think there were features that were not utilized or maybe not even created that made it unfavorable.

Pros

It helps me manage my candidates in a requisition format.

Cons

Reporting is skewed. If you have to bulk upload candidates and you manually enter a value in for the source it will not reflect on the report. If you pull a report by source, instead of "Source Name" its noted as "My User Name" not helpful when you have to upload from multiple sources then determine source quality. Conversion metrics also don't line up in the reports as candidates applicant numbers don't line up within the req or report within the same designated time

Pros

The best part is that they’re TRYING to innovate. They just came out with some new features and that’s wonderful.

Cons

The ease of use as well as the user interface isn’t the BEST. It’s really not BAD, but Other interfaces are just better.