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description: Review of Blackbaud Raiser's Edge NXT Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Blackbaud Raiser's Edge NXT | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Blackbaud Raiser's Edge NXT

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> Raiser’s Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits.&#10;&#10;&#10;Raiser's Edge NXT provide tools to streamline various activities of a nonprofit organization and provide a single view of entire business activities. A user with sufficient administrative privileges can access and share information across the organization. The built-in acquisition tools allow users to reach prospective donors and send them timely and relevant communications. The solution can also target existing donors for growing revenue with cultivation tools designed to address retention and empower evangelists to raise money on behalf of the organization.&#10;&#10;&#10;Raiser's Edge NXT offers data enrichment services that can help fill in donors' contact information and process bank payments. Raiser’s Edge NXT offers subscription-based pricing. Unlimited web-based access means that any number of users can access the system from anywhere with Internet connectivity.
> 
> Verdict: Rated **4.2/5** by 417 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 417 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Blackbaud
- **Location**: Charleston, US
- **Founded**: 1981

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Approval Process Control
- Attendance Management
- Auction Management
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking

## Integrations (1 total)

- Microsoft 365

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Apps](https://www.softwareadvice.co.uk/directory/1491/mobile-crm/software)

## Related Categories

- [CRM Apps](https://www.softwareadvice.co.uk/directory/1491/mobile-crm/software)
- [iPad CRM Software](https://www.softwareadvice.co.uk/directory/433/ipad/software)
- [Fundraising & Donor Management Software](https://www.softwareadvice.co.uk/directory/417/fundraising-software/software)
- [Donation Management Software](https://www.softwareadvice.co.uk/directory/418/crm-software/software)
- [Fundraising Software](https://www.softwareadvice.co.uk/directory/1543/online-fundraising-platforms/software)

## Alternatives

1. [DonorPerfect](https://www.softwareadvice.co.uk/software/389956/donorperfect) — 4.5/5 (1384 reviews)
2. [Neon CRM](https://www.softwareadvice.co.uk/software/3122/neoncrm) — 4.3/5 (613 reviews)
3. [Bloomerang](https://www.softwareadvice.co.uk/software/2973/bloomerang) — 4.7/5 (1287 reviews)
4. [Donorbox](https://www.softwareadvice.co.uk/software/380685/donorbox) — 4.8/5 (624 reviews)
5. [DonorSnap](https://www.softwareadvice.co.uk/software/2048/donorsnap) — 4.6/5 (405 reviews)

## Reviews

### "Robust product that's still a work in progress" — 4.0/5

> **Amanda** | *17 May 2022* | Fund-Raising | Recommendation rating: 8.0/10
> 
> **Pros**: I love the user interface and the ability to "drag and drop" objects within constituent records to customize how I want to see information. The dashboard design is lovely and, after a bit of a learning curve, can be used to display some really helpful information for fundraisers.
> 
> **Cons**: This is not yet a completed product and shouldn't be used without the RE 7 database view. RE NXT has all the basic functionality needed for fundraisers to use exclusively, but not database admin staff. A lot of gift processing functionality, and even reporting fields, have not been moved over from RE 7. For any detailed reporting using OR or NOT, custom attributes, or gift amounts requires one to go back into database view to use queries/exports/canned reports.
> 
> Raiser's Edge NXT has so much potential and is a worthwhile product as long as you have a team that's comfortable using both web and database view. As a non-profit CRM, it's still hard to beat - especially for organizations with a large donor base and fundraising capacity.

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### "More than a CRM, a complete work for a non-profit." — 4.0/5

> **Elias** | *5 June 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: It works almost as a CRM, and it is possible to register every interaction with the donors. Also, it integrates with Outlook what make things easy.
> 
> **Cons**: When you make the migration, not all the data is migrated correctly, and for a lot of things you need to be doing in the database view and others are only possible on the webview.
> 
> It is a great system to manage not only donations but also communications with donors. A great way to view the information you have and make it easy to plan for campaigns. Also task management tool is easy to use and integrated with the main forms of communication.

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### "If you love complex platforms, this one is for you." — 3.0/5

> **Michelle** | *11 February 2025* | Nonprofit Organization Management | Recommendation rating: 3.0/10
> 
> **Pros**: Blackbaud Raiser's Edge NXT is a massive platform that offers a lot of functionality for charities and non profits
> 
> **Cons**: This program is unnecessarily complex. As someone who considers themselves to be fairly technologically proficient, I found the back end of this program very complicated. Not intuitive at all - which is unfortunate, when so many programs these days are taking advantage of AI learning. This program is literally so complex, you have to take tests in order to take training for certain aspects of the program. And the costs are exorbitant - especially when you consider this platform is for non-profits/charities.
> 
> I quite disliked this program. While it did offer a lot of functionality, I ultimately suggested we go with a different charity CRM platform, that more people in our organization would be able to use

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### "Great platform with robust and user friendly" — 5.0/5

> **Theresa** | *22 December 2025* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: The user friendly and intuitive platform, searchable in any data point,  Security of the payment processing gateways, the way you can manage all aspects fo your data, from data entry, gift processing, donor officers, and the ability to tag and maintian informations between users to ensure complete coverage and donor frontline importance.  The ability to create personal and departmental dashboard reports on the fly is great for on-the-go data access, and to create large, data-intensive reports for forecasting and drilling down into each campaign.  I have used quite a few different donor management platforms, this is a robust but user friendly software.
> 
> **Cons**: I think the cons would be the cost, it is a little cost prohibative for those smaller agencies, who could definitely use this product with all of it's tools.
> 
> As a previous user of multiple Donor CRM's I find this newer version to be comprehensive and robust enough to manage large scale operations as well as smaller organizations.

-----

### "A Smart Investment for Growing Development Efforts" — 5.0/5

> **Lidia** | *11 July 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: What I love most about Raiser’s Edge NXT is how intuitive and efficient it is for managing donor relationships. The cloud-based platform makes it easy to access data anytime, anywhere, and the dashboards give a clear, real-time snapshot of fundraising progress. I especially appreciate how seamlessly it tracks giving history and donor engagement, helping us make more informed, strategic decisions. It truly streamlines development work and keeps our team focused on mission-driven goals. Running reports is super easy, too\!
> 
> **Cons**: The biggest downside of Raiser’s Edge NXT is the cost. While it offers powerful tools and robust functionality, it can be a significant investment—especially for smaller nonprofits with limited budgets. That said, the value it provides in donor management and reporting is substantial, but the price point may be a barrier for some organizations.
> 
> Overall, my experience with Raiser’s Edge NXT has been very positive. The platform is incredibly powerful when it comes to donor management, reporting, and strategic fundraising. It’s user-friendly, accessible from anywhere, and offers valuable insights that help guide our development efforts. While the cost can be a challenge, the tools and support it provides have truly elevated our fundraising operations. It’s a comprehensive solution that helps us stay organized, build stronger relationships with donors, and ultimately further our mission.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/1982/the-raisers-edge)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/nonprofit/the-raisers-edge-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/1982/the-raisers-edge> |
| en-GB | <https://www.softwareadvice.co.uk/software/1982/the-raisers-edge> |
| en-IE | <https://www.softwareadvice.ie/software/1982/the-raisers-edge> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1982/the-raisers-edge> |

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