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description: Review of GeoOp Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: GeoOp | Reviews, Pricing & Demos - SoftwareAdvice GB
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# GeoOp

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> GeoOp is a job management solution designed to help small businesses working in the trades and services industry simplify their daily tasks, save time and organise their business. It's the complete tool kit that you can run from your phone to help you win more jobs and get paid faster. &#10;&#10;Assign jobs, fill out timesheets, create customised forms, easily manage your staff schedules, create quotes, invoices, integrate your accounting tools and much more with GeoOp.
> 
> Verdict: Rated **4.1/5** by 61 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 61 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Geo
- **Location**: sydney, Australia
- **Founded**: 2009

## Commercial Context

- **Starting Price**: A$22.50
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Licence based model - starting at $15 per month per user.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Billable Items Tracking
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Checklists
- Client Database

## Integrations (3 total)

- MYOB Business
- QuickBooks Online
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software)

## Related Categories

- [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software)
- [Service Dispatch Software](https://www.softwareadvice.co.uk/directory/411/service-dispatch/software)
- [Security Installer Software](https://www.softwareadvice.co.uk/directory/4189/security-system-installer/software)
- [Scheduling Software](https://www.softwareadvice.co.uk/directory/4738/scheduling/software)
- [Appointment Scheduling Software](https://www.softwareadvice.co.uk/directory/4731/appointment-scheduling/software)

## Alternatives

1. [Commusoft](https://www.softwareadvice.co.uk/software/35018/commusoft) — 4.7/5 (209 reviews)
2. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)
3. [Kickserv](https://www.softwareadvice.co.uk/software/116904/kickserv) — 4.4/5 (387 reviews)
4. [ServiceWorks](https://www.softwareadvice.co.uk/software/148975/serviceworks) — 3.6/5 (115 reviews)
5. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (411 reviews)

## Reviews

### "Unreliable, has so much potential but always having issues with tech support" — 1.0/5

> **Andrew** | *28 September 2015* | Building Materials
> 
> **Pros**: - integration with XERO. but even this has had its issues in the past.
> 
> **Cons**: - slow and unreliable, constant crashing&#13;&#10;- app and desktop issues syncing (especially times and flags)&#13;&#10;- inability to remove days from calendar (we all use macbooks with 11" or 13" small screens and you have to see SAT/SUN on the calendar) which is a wast of 20% of our screen.&#13;&#10;- clients have to be assigned a physical address when creating them, even though we have no need for one to be entered. Each time we have to make something up.&#13;&#10;- i could go on...
> 
> I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks.&#13;&#10;&#13;&#10;1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once a fortnight occurence&#13;&#10;&#13;&#10;2) The app has delays, you can update a status in desktop (new enquiry, booked etc) and it may not change in the app for hours, even when refreshed.&#13;&#10;&#13;&#10;3) The desktop system can appear that you are logged in, when you start creating a job and then try to save it, it appears you are timed out and you have lost all that data that you have entered.&#13;&#10;&#13;&#10;4) When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is.&#13;&#10;&#13;&#10;- these are just 4 ongoing issues that i can think of, there have been over 30 emails to tech support from our company.&#13;&#10;&#13;&#10;It is really difficult having to work around this program and look forward to finding another solution soon for our staff. Its consumed well over an hour of our day today with no productivity and does not help streamline anything at all. The company appears to release un-tested updates that cause more issues than previous, wait for the complaints to come in then work around fixing them.&#13;&#10;&#13;&#10;Really disappointed in this software and look forward to finding an alternative, we can't keep running our business like this.

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### "GeoOp For Franchise Businesses" — 4.0/5

> **Verified Reviewer** | *12 March 2024* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and customer service is the best I have ever experienced.
> 
> **Cons**: invoice generation is slightly clunky but has gotten alot better with updates
> 
> get products and great people to deal with, prices is fair and reasonable and it was easy to roll out across our franchisees

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### "After years of use, they will take your money and not care for you" — 1.0/5

> **Brock** | *10 February 2021* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: At first is great, but give it a couple years. They will use all of your information that you use them to hold for you as hostage to take more money off you
> 
> **Cons**: Lies and greed. We use Geoop which is owned by some people for years. We have thousands of jobs booked in with histories, photos, clients, everything. They then tell us that GeoOp is becoming redundant and that they are NOT going to spend any more time to fix it up and that I should switch to GeoNext. The reason all this became is that GeoOp is starting to have some really bad Bugs. Sales person randomly calls me up. Tells me that because I have so much information on Geoop that I would only have to pay for GeoNext and I would be able to use GeoOp to retain all of my information. Reason for this is because they don't have anything coded into the apps to allow direct transfer of all information across. It means I would have to manually re-create every job my team have ever done, input any notes in the system, copy any photos and attach to each job. I reckon if I did it full time it would take me 6 months non-stop. So because they gave me that deal I agreed and I switched over to GeoNext straight away. Guess who is saying that they would never say anything like that. And before Geo tries to tear this apart and disguise their lies. This was not one sentence the guy spoke. We spoke about how I would buy GeoNext and utilise GeoOp as information storage for free for ages. Now they are telling me I have to pay them double and if I don't then I will loose all my information I use to keep my bookings. All my jobs. ALL OF IT\!\! Dirty
> 
> Terrible

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### "Good system for managing our jobs and team" — 5.0/5

> **Steve** | *12 September 2023* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: Apps for our team on road. Centralised calendar and job list.
> 
> **Cons**: They have made a bunch of changes recently, new functionality etc but has been a bit hard to keep up.
> 
> We save so much time now compared to about 12 months ago when we were trying to manage in spreadsheet and google calendar.

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### "This is a Great program that has helped our business with organization and billing" — 4.0/5

> **Ken** | *25 October 2016* | Recommendation rating: 8.0/10
> 
> **Pros**: This program has everything we were looking for from Customer lists with addresses and mapping software, Ability for a secretary to enter and assign work remotely, Complete parts list to draw from. and ability to schedule return visits.
> 
> **Cons**: We are disappointed in the amount of time it takes to compile a list of part used on a job. The search interface is clumsy and needs to have contact with the internet all the time as the parts list is not on the device. There needs to be a quicker easier way to add parts to the job. Customer list as well is not stored on the device and needs to be connected to the internet .
> 
> We are a small Electrical and Solar Contractor with 13 employees. We us Geop to schedule and track small jobs and service work. As the jobs come in they are entered into Geop and the service technicians can see the pending jobs or scheduled jobs and plan their days accordingly.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/197947/geoop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/field-service/geoop-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/197947/geoop> |
| en-GB | <https://www.softwareadvice.co.uk/software/197947/geoop> |
| en-IE | <https://www.softwareadvice.ie/software/197947/geoop> |
| en-NZ | <https://www.softwareadvice.co.nz/software/197947/geoop> |

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