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- Industry: Staffing & Recruiting
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Great features, easy to use, and great customer service
Overall it's been a great experience! Easy to use, easy to roll out, easy to set up logins, and, when we've ever needed help we've received quick responses from support. [sensitvie content hidden] is someone who has helped in the past and she was great!
Pros
The PTO Tracking feature.
Employee directory.
Org chart function
Cons
I can't think of anything that I don't like.
Response from Built
Patricia, thank you so much for your feedback! We are so glad that your experience with Built has been a great one. Please don't hesitate to reach out to [email protected] if you have any questions or need additional assistance.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great product and price
Overall it has been positive and I hope they create more products, such as an automated employee review portal.
Pros
Good pricing, ease of use, allowed many different PTO buckets, which met our need for a flexible WFH program tracked here. A company wide calendar so that everyone can know where their colleagues are.
Cons
It has a nice user platform and it is very easy to use.
Response from Built
Hi Scott! Thank you so much for your review! I'm so glad Built has been able to meet your needs for flexibility and ease of use!
We are certainly continuing to innovate and would love to connect again on all of the new functionality that Built has to offer. If you have any questions, please reach out to [email protected].
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
It serves the purpose for now
It serves the purpose at the moment because our ERP capability is lacking
Pros
the price, ease of use, ability to allow managers to use
Cons
not being able to save proposed org charts, tiny font on pdfs
Response from Built
Hi Anna! Thank you for taking the time to leave us a review! I'm glad that the software is serving your purposes for now. I'd love to talk more about utilizing our features to make the PDF exports easier to view and how our Position Management module includes a chart approval feature for saving proposed charts. If you have additional questions, please reach out to us at [email protected].
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Review for Built for Teams
Overall my experience is average. I wish it has more functionality.
Pros
Inexpensive, easy web system to use. Easy calendar and way to track PTO.
Cons
Has limited functionality. Cannot do a lot of things with blackout dates, cannot limit employees # from requesting PTO
Response from Built
Manal, thank you so much for taking the time to leave us a review. We are so glad that we can offer and easy-to-use, inexpensive platform for you. We are constantly looking for ways to improve and your requests have been sent to our product team. For additional questions or requests, you can reach us at [email protected]. Thanks again!
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Best PTO Software for Price & Ease
I, and my co-workers, are very happy with the Built For Teams platform! It was so easy to set up initially compared to the previous program we had and to anything else I had demo’d available on the market. It continues to meet our needs as we grow. I also feel very supported by the BFT team and the articles available on the BFT Help site.
Pros
Customization and versatility is great, Many reports & setup options. Easiest to use, implement, teach, andfor managers to respond quickly that I found anywhere. The price is amazing for all that it can do!The customer support is fabulous, and the "Help" articles they offer make it easy to understand and do many things on your own.
Cons
The report creation is a little tricky, and finding what you're looking for sometimes challenging
Reasons for Choosing Built
Better price, ease of use. Didn't need a lot of add-on features we wouldn't use. We could keep it scaled for our needs.Switched From
RepliconReasons for Switching to Built
The others came loaded with options we had no intention of using. They didn't offer a "lite" version so we would have been paying for things we had no intention of using, or would have to set up just to get what we did want. That wasn't going to help us with our wants or needs. It is good to know Built For Teams does have the ability to add on features and upgrade if we want to go that way.Response from Built
Thanks for your review, Terri! I am so glad you see the value in Built! If you have any questions about how to better search for things or utilize the reports, please don't hesitate to reach out to [email protected]. We're happy to help!
- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Solid Platform for Employee Time Management
A very positive one. Everyone at Built for Teams is incredibly kind, quick to respond to requests and the platform is well-suited to our needs.
Pros
Straightforward and intuitive way for our employees to track their time, which is especially needed in our creative environment.
Cons
Inability to customize our work weeks to begin on Fridays, which would align with our payroll processing. We offered to pay for this customization but are unable to get this change made.
Response from Built
Paige, thank you so much for leaving us a review! I'm so glad you've had such a positive experience with Built!
We will continue to follow up with our product team about the viability of customizing timesheets to fit your work week, however, if we can help you find a better solution in the meantime, please don't hesitate to reach out to us at [email protected].
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Built is a great resource for our organization!
Built for Teams has been easy to implement, use and share with team members.
Pros
Built is an easy to use software that has many customizable features and integrates well with other existing systems for initial data imports. The ability to easily share the org chart and make real-time updates in the system has been really helpful.
Cons
The horizontal layout of the org chart makes it challenging to view the whole org on one page.
Response from Built
Thank you so much for your review, Sakinah! I'm glad you have found the software easy to use, as that is a main focus of ours for our customers. If you would like to discuss additional solutions for how to create a better Org Chart view, please don't hesitate to reach out to us at [email protected].
- Industry: Investment Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Community Capital Management
Overall I'm very happy and enjoy having this product.
Pros
Built for Teams is very user friendly and organized.
Cons
The Built for Teams calendar sometimes causes issues when syncing with Microsoft Outlook.
Response from Built
Rebecca, thank you so much for your feedback! I am so glad your experience with Built has been such a positive one overall. Please let us know if there are any questions that you have about how to better manage the calendar sync with Outlook. You can reach us at [email protected].
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Built Review
Have been working with Built for 3 years now, and find it easy to use.
Pros
Built is easy to navigate through and if not sure can click on support and find answers you might have.
Cons
Don't really have anything that don't like.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great vacation tracker
Pros
We can easily keep track of employees vacation.
Cons
I haven't found anything that I don't like about it.
Response from Built
Hi Jessica! Thank you so much for leaving us a review! We are so glad that you have found Built so helpful. If you have any questions or need anything, please don't hesitate to contact us at [email protected]. Thanks!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Rich's review
Pros
Ease of use for employees and approvers. Setup was also very easy.
Cons
Trouble canceling approved time off. Also, had some issues after the first year with approvals all of a sudden going to the wrong approver.
Response from Built
Hi Rich! Happy to see that Built has been able to help meet your needs! We'd love to provide further assistance with canceling time off and help you troubleshoot why requests might have gone to the wrong approver. Can you reach out with more details to [email protected]? Thank you!
- Industry: Program Development
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Good but they could improve
Pros
I like being able to keep track of my time off easily and know where I stand without having to bug our HR person.
Cons
Little glitches like not being able to enter 3 hours but instead having to enter a time-frame such as 8:30am-11:30am. It's less flexible and not very good for our purposes.
Response from Built
Hi Patty! Thank you for taking the time to leave us a review! We love the feedback and finding ways that we can improve.
I would like to point out that you can get very granular with requesting time off (down to the minute), but this is dependent on the settings that the company admin puts in place. If you have any questions, please reach out to us at [email protected].
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Easy to learn, use and customize
Pros
We were able to get up and running with the system with little time involved.
Cons
I've not found anything I didn't like so far.
Response from Built
Jennifer, thank you so much for your feedback! I'm so glad you've had such a great experience! Please don't hesitate to reach out if you need anything!
- Industry: Education Management
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Easy for employees
Pros
It is easy for employees to request time off.
Cons
I wish it had start dates in a more prominent place
Response from Built
Thanks for your review, Amanda! I'm so glad requesting time off has been so easy for you!
Our product is soon to be updating its UI/UX design. This is great feedback that I can share with my team!
- Industry: Accounting
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Simplify your life - Use Built for Teams
Its easier to request time off, by being able to see co-workers scheduled request, so there's no conflict. I like being able to use this any time of day. Just sign in and it takes just a few minutes to complete.
Pros
I like the most about the Programs is very easy to use. Simple to edit changes. Keeps track of hours used and available. Separates time off in categories, ex. PTO, Sick, Bereavement, etc... Sends email messages to approver to review time off requested.
Cons
What I least like about the software is: I don't use the Analytic portion. No need to receive the weekly emails on my working time progress. Sometimes not sure if hours calculated correctly one submitted for time off. Numbers don't always match. Would like to be able to cancel request for time off, if plans change instead of contacting Administrator to do so. The titles of "Reason for requesting time off" & write a description of why requesting time off - seems redundant. Perhaps only one option is needed.
Response from Built
Thank you so much for your detailed review Regina! Built for Teams was designed to do the work for you and keep everything simple and easy to track. To address your concern of accuracy, we pride ourselves on the power and accuracy of our accrual engine and the calculations therein. If you feel there is a discrepancy, please contact your manager or account admin so we can cross check for you. As for the Description field, that is an optional field and doesn't need to be filled out. Lastly, the administrator(s) on your account control the setting of if/when employees have the ability to cancel an already approved request. We are so happy to know you love Built for Teams and hope we have provided a bit of clarity to address your concerns. Thank you again for your review!
- Industry: Industrial Automation
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy Managing of Employee Vacations and Time Off.
As a small business it is challenging when people are out of the office. Before BFT we utilized Outlook to manage vacations and other out of office items. The problems was that anyone could edit the calendar so we had no idea if the time off was approved by management or not. We also had no easy way to track the total time off an employee was taking. With BFT all employees must make requests to management. Management can view the amount of time they already took off and decide to approve or deny the request. This ensures that employees do not take more time off then they are allowed.
Pros
When an employee requests time off for various reasons they can easily send a request using the BFT application on their desktop. The request shows up in my inbox and I can approve or deny with one click. Before I approve it however the request shows any already approved vacation conflicts. The online calendar syncs with Outlook so I can see at a glance upcoming vacations. I also like that you can add additional categories other than Vacation. This gives the employee options on how to use their allotted time.
Cons
At the moment I have not found any issues with the software.
Response from Built
Thank you so much for the detailed review Scott! Built for Teams is a solution for organizations of all sizes and we are so glad your smaller business has found a solution to managing time off and office coverage using Built for Teams! We value your business and thank you for being a Built for Teams customer for over 2 years now!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Finally the Right Product!
This was one of my best business purchases. It is cost effective and gets the job done. I love that the users can monitor their own account and it cuts down on calls and manually tracking.
Pros
Set it and forget it! The setup was easy, there in no ongoing maintenance, and you just add employees as you go. The available policies are customizable and the administrator can edit as needed. The approval process for PTO is very user friendly. The weekly reminders are very helpful!
Cons
Sometimes, I forget to send the initial set-up email to the employee after adding the new hire to the system. This should be automatic. The directory, org chart and people should be intertwined for ease of use; the sections sort of do the same function. When approving time off requests, it allows approve or deny, but sometimes I need space to send feedback.
Response from Built
Tanesha, your review is so great! We love to hear that you value Built for Teams enough to consider it one of your best business purchases and offers a more effective solution to so many of your daily tasks. As for automating the setup email invitation, many customers like to create employee accounts and assign documents and create schedules etc all before inviting them to the system to ensure they aren't granted access until their profile is complete. This is just one example of why that process is not automatic, but there is a user login report you can pull to help you determine who has or has not been invited as well as if they have logged in or not.
If you want to leave feedback on a time off request, you'll need to log into Built for Teams to approve/deny rather than using your email to approve/deny. Then you can leave feedback or comments on the request.
We appreciate your time in leaving us such a great review and we truly value you as a customer! Thank you again!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great tool for startups keeping track of important HR info
The customer service is great and the overall value of the software is fantastic.
Pros
Excellent management of time off requests
Calendar is wonderful for shared items
Perfect place to store key HR info on each TM
Recruiting system is good and getting better
Cons
Some of the interfaces still need some tweaks. Nothing major, but some catching up.
The flow of the system could be better. Again, not major, but could use upgrading.
Response from Built
Dan, thank you so much for your detailed review! So glad to hear the shared calendar is so beneficial and yes, our recruiting feature is getting better and better! We love hearing from our customers and your feedback helps us in our continued improvements! Thanks for being a Built for Teams customer!
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Just right fit
Prior to Built for Teams, we used shared google docs, various spreadsheets and random conversations to keep track of our hiring progress. BfT has been a great place to hold all of our hiring data all in one place. We can easily move candidates from one job to another, as well as have access to historic applications.
The customer service for this software is outstanding, and if we've ever had an issue, question or need, they are quick to respond and solve any problems, even if it meant re-writing some of the software. Outstanding!
Pros
The Built for Teams platform is exactly the right size and fit for our current stage of development; it allows for multiple users, clear communication between hiring team members, and clear progression through our outlined process.
Cons
The only feature that I could remotely describe as liking least is that I'd like a better way to move jobs around in the archive, so that current jobs are on top.
Response from Built
Wow, thanks for the stellar review! We consider ourselves lucky to have had you for a customer these several years and it's great to read that you feel the same. Thank you also for the feedback on improving the ability to reorder job postings. We'll get to work on making that easier to do!

- Industry: Wholesale
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Easy to use - and getting better!
We have better communications on people's PTO time usage between management and bookkeeping. That alone is worth the cost of what it can do. But it also prevents confusion amongst our staff and who is going to be taking time off when.
Pros
If you are lookingfor software that's easy to use and helps you to manage your people's time, builtforteams is a great product. We are currently using it to manage our people's PTO time and our hourly employees timesheets.
Cons
on occasion, it's hard to find the right location to change a little information. But customer service is always on top of any request and it doesn't take long to get it resolved.
Response from Built
Dan, we're very happy to hear that Built for Teams is working so well for you and your employees! Thank you for being our customer and for taking time to share your experience using our product.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Built For Teams Exceptional Software
Pros
The PTO request and tracking feature is simple and user friendly for all of our crews to use and complex enough to allow us to create unique PTO accrual categories and track employee information.
Cons
The only con we had found so far with this system dealt with the ability to track certifications and licenses. Built diligently worked on finding a solution for that and has recently released the a new feature that resolves that concern.
Response from Built
MIchael, thank you so much for your review! Built for Teams certainly is user friendly but powerful enough for complex situations. As you mentioned we are continually working to develop our product even further to provide the best service possible for our customers! Thank you for being a Built for Teams customer.

- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Best PTO Platform Out There!
I've used many PTO management software, and Built for Teams by far surpasses all of them.
Pros
Ease of use for admins, ease of use for employees.
Cons
Not a big fan of the layout of the org chart. Would like to be able to customize the layout.
Response from Built
Jenna, thank you for taking time to post a review for us. This feedback is really helpful! I'd love to get your input on how we can improve the org chart layout. Mind sharing your ideas with us on that?
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
easy to use!
GREAT!
Pros
I love how easy it is to request time off and see everyone's schedule
Cons
everything has been great so far...maybe that you can't see all of the names on the calendar when someone requests a day off?
Response from Built
Thank you so much for your review Uri! Built for Teams truly is super user friendly and we are so glad you are pleased with it. In reference to the ability to see all the names on the calendar, it could be the view you are currently using (timeline vs. calendar) or it could be your organization is utilizing settings to narrow the scope of who can see what on the calendar. Built for Teams offers many options for visibility and we would be happy to assist you finding the right one for you!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great software to track employees' remote and PTO days
Pros
I love having a single place to request remote and vacation days as well as see when other team members will be remote or out of the office. It is equally as useful to see how much time I have PTO time I have remaining in a given year.
Cons
There's nothing I don't like about this software, but if anything, it would be nice to have additional features like having a place to view current HR policies.
Response from Built
Anish thank you for taking time to leave us such a great review! Built for Teams is clearly providing your team with better communication and planning and we are glad you are enjoying the ease of knowing your time off balance at any given time! In reference to being able to view current HR policies, Built for Teams does have a Benefits section that is available based upon individual company settings, where different policies and benefits can be listed and viewed. Again, this is based upon individual company settings. We thank you for being a valued customer and for your feedback!
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Highly Satisfied
Simplified our process for scheduling and tracking employee time away.
Pros
Ease of use for scheduling and tracking employee time away.
Cons
Minor inability for employees to cancel scheduled time away after it has already been approved.
Response from Built
Hi John! Thanks for this kind review. It's great to see that "ease of use" is a major pro of using our system. We like hearing that!
Regarding employees canceling approved time off, we actually do have a setting that allows you to enable that. Some customers want to allow it, some don't, so we support both!
If you'll reply to this message we'll help you get that setting changed if you'd like.