Reckon One

Pros

I would say affordability then ease of use. Since my business is still growing I had to switch to this product from another one and I haven't regretted. Invoicing has never been easier.

Cons

I am yet to see anything I don't like about this product

Pros

Easy set-up and operation. I run on MAC and transferred from MYOB with minimal fuss at the end of a financial year.
The support network is amazing and very quick.
I use it for my business and also for my personal super fund.

Cons

The only thing I miss is the ability to have a repeated transaction but Reckon has two alternatives that are almost the same, based on rule matching and regular transactions.

Alternatives Considered

Reasons for Choosing Reckon One

Switched From

Reasons for Switching to Reckon One

Pros

Attractive price but seems to be falling behind others.

Cons

After having to migrate from Payroll Premier the new Payroll is not very user friendly.

Alternatives Considered

Reasons for Switching to Reckon One

Pros

Easy to use and process entries , setup different entity in the same license

Cons

Automated bank feeds for easy bank reconciliation to fast track it

Alternatives Considered

Reasons for Choosing Reckon One

Switched From

Reasons for Switching to Reckon One

Pros

Simple to use on a daily basis meeting all our business needs and ATO compliance.

Cons

Need a Superannuation integration with clearinghouse to upload Super from Reckon payroll.

Pros

The modern consumer is increasingly looking for value in their purchases and expects products to deliver exceptional performance without being too expensive. Reckon fulfills my expectations.

Cons

Reckon provides prompt and accurate information to customers regarding products or services. This includes answering inquiries, addressing concerns, and offering guidance on product selection or usage. By being knowledgeable about the offerings, Reckon service representatives can effectively assist customers in making informed decisions.

Pros

Reckon One is very easy to use software, setting up payroll, customers etc has follow your nose instructions. Setting up rules for bank transactions has made processing transactions a breeze.

Cons

Some of the instruction videos could be improved and kept upto date.

Alternatives Considered

Reasons for Switching to Reckon One

Pros

For setting-up an issue of STP payroll for one of our employee, one of your staff has resolved it well on the spot.

Cons

Setting process is a little bit complicated compare to Xero & Payroller.

Pros

I have been using Reckon One for payroll only and submission to Single Touch Payroll. The monthly fee is down to $12 per month which reflects the functionality that I use and reasonably paid for. Reckon One recently upgraded its application to meet the needs of the 2nd phase of the STP requirements. This upgrade further enhanced the interface and improved user experience. The telephone support team has nothing to fault. Every staff is so nice, patient, and knowledgeable. They can answer every technical question I asked so far.

Cons

Nothing for now, as I only chose to use the Payroll and STP submission function.

Alternatives Considered

Reasons for Choosing Reckon One

Switched From

Pros

Reckon One is a product that is designed for what I need in an accounting package and it is also a continuation of what I used in classes at the local Polytechnic. It is familiar to me and comfortable and the support service is ideal whenever needed.

Cons

Only one thing comes to mind that I like least, which is that as my years progress, my on-screen vision has suffered, and sometimes I prefer a larger font in some reports. I have tried the "Ask a question" option and don't always get an easy answer.

Pros

It was quite easy to use and the reports are great. So easy to see who you have paid and who has paid you.Gst returns so easy. Payroll was good to

Cons

Sometimes hard to payday file. Paying employees had to do manually

Pros

With Module based options depending on your business needs and the overall simplicity of using the software make this an excellent SMB package

Cons

Currently doesnt include a inventory system for managing stock

Pros

Service. Any problem they help and fix

Cons

We use STP only and have no problem in the usage

Pros

Ease of use and excellent technical support

Cons

The customer list not able to choose a letter and it goes quickly to that letter and customer

Pros

Easy to use and only had to use support once and they were very helpful.

Cons

Trying to find a customer (forgot there name) by address would be very helpful.

Pros

Easy to push the button and move into the new payroll premier program

Cons

My data will not be accepted by the ATOCustomer service providers don't know why.

Pros

It was always reliable for us the only reason we moved on was by recommendation of our accountant

Cons

The cost was higher than other products, Other products integrated better with other products that we were/are using

Pros

This product is ideal for my business and my clients

Cons

I am happy with this product as it is. My accountant is also happy with the reports

Pros

The ease of setting up catergories such as assets, liabilties etc

Cons

Some reports are not that easy to find For example when looking for and company an amount - those sort of searches

Alternatives Considered

Reasons for Switching to Reckon One

Pros

Fast and easy payroll system . User friendly

Cons

Needs an app to make it more user friendly

Pros

It is easy for a non-digital person like myself. Also, behind-the-scenes customer service is respectful and highly productive.

Cons

Nothing that I can think of right now. I use Reckon App mainly for Single Touch Payroll reporting to the Australia Tax Office for myself and one other employee in my business.

Pros

I like how you can either do a straight invoice or create sales orders.

Cons

I find refunding customers a tricky process and feel that it was a difficult program to learn how to use effectively.

Alternatives Considered

Reasons for Switching to Reckon One

Pros

the ease of use in recording and drawing out the detail in reports

Cons

i have not found any problems in it yet. Everything i have wanted to achieve with reckon i have been able to do.

Pros

I found it very easy to use particularly with having bank downloads and the ease of assigning correct income or expenses to each transaction.

Cons

I don't think there was anything about Reckon One that I found very difficult to use.

Alternatives Considered

Reasons for Choosing Reckon One

Switched From

Pros

The program reminded me of my bank statements which I found easier to use. The financial reports were detailed and easy to create.

Cons

I found it difficult to transfer data from my bank accounts into QuickBooks . This meant It was more time consuming to transfer data.

Alternatives Considered

Reasons for Switching to Reckon One