---
description: Review of IntouchSurvey Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: IntouchSurvey | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [IntouchSurvey](/software/196597/intouchsurvey)

# IntouchSurvey

Canonical: https://www.softwareadvice.co.uk/software/196597/intouchsurvey

> IntouchSurvey is a cloud-based survey tool that allows businesses to create and execute surveys for market research. The platform enables users to generate customer satisfaction reports, collect feedback from their target audience, retain existing customers, and track employee productivity.

IntouchSurvey helps businesses collect data from various channels, including email, phone calls, social media pages, mobile apps, surveys, forums, and more. IntouchSurvey also integrates with CRM systems such as Salesforce.com and SugarCRM to generate reports based on the collected data. The platform also allows administrators to view data by specific dates or attributes and customize the survey flow.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Intouch Insight
- **Location**: Ottawa, Canada
- **Founded**: 1992

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Grow: $199 per month
Scale: $399 per month
Lead: Please contact Intouch Insight directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- CRM
- Charting
- Conditional Logic
- Continuous Feedback
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Analysis Tools

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Market Research Software](https://www.softwareadvice.co.uk/directory/4222/market-research/software)

## Related Categories

- [Market Research Software](https://www.softwareadvice.co.uk/directory/4222/market-research/software)
- [Polling Software](https://www.softwareadvice.co.uk/directory/4705/polling/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software)
- [Survey Software](https://www.softwareadvice.co.uk/directory/4503/survey/software)

## Alternatives

1. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2790 reviews)
2. [SurveyMonkey](https://www.softwareadvice.co.uk/software/157864/surveymonkey) — 4.6/5 (10426 reviews)
3. [Survicate](https://www.softwareadvice.co.uk/software/31821/survicate) — 4.6/5 (99 reviews)
4. [Zoho Survey](https://www.softwareadvice.co.uk/software/434462/zoho-survey) — 4.6/5 (450 reviews)
5. [Alchemer](https://www.softwareadvice.co.uk/software/90244/surveygizmo) — 4.5/5 (319 reviews)

## Reviews

### "Great Platform for International Surveys" — 5.0/5

> **Lauren** | *16 July 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Overall UX is clean and easy to use. The functionality options, survey building and delivery customizations offer everything you need. We even use the survey QR code for China survey deployment and have seen an increase in responses.
> 
> **Cons**: The support team is very keen to collecting feedback on features that can be added to the roadmap. Sometimes it takes a while to get on there. 

Currently, the survey tool cannot send from one list a specific survey based on region/language. There is a workaround in place for a toggle language change option.
> 
> Within one year of using the tool, we have been able to implement seven international surveys and share actionable data within our organization. An entire team is not needed to support, we have one full-time person spending a few hours a week.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/196597/intouchsurvey)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/intouchsurvey-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/196597/intouchsurvey> |
| en-GB | <https://www.softwareadvice.co.uk/software/196597/intouchsurvey> |
| en-IE | <https://www.softwareadvice.ie/software/196597/intouchsurvey> |
| en-NZ | <https://www.softwareadvice.co.nz/software/196597/intouchsurvey> |

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