--- description: Review of Incentivio Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Incentivio | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Food Delivery Software](/directory/1831/food-delivery/software) > [Incentivio](/software/196522/incentivio) # Incentivio Canonical: https://www.softwareadvice.co.uk/software/196522/incentivio > Incentivio is a customer engagement and food delivery management solution that helps restaurants streamline operations related to order tracking, discount management, survey distribution, and more from within a unified platform. It allows team members to configure percentage-based discounts, set-up loyalty programs, and handle email campaigns, among other marketing operations. Incentivio enables staff members to create orders, maintain order history, manage pick-ups, and send order confirmations. It lets employees maintain a customer database with information, such as name, phone, email, total spending, latest purchase, and monthly purchases. Additionally, business leaders can segment customers, trigger event-based campaigns, create custom sign-up pages, and distribute employee rewards. Incentivio facilitates integration with several third-party solutions, including Stripe, Twitter, Brink POS, and more. It also provides custom-branded iOS and Android mobile applications, which allows customers to place orders remotely. Pricing is available on request and support is extended via email, phone and other online measures. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Incentivio ## Commercial Context - **Starting Price**: US$249.00 - **Pricing model**: Flat Rate - **Pricing Details**: Please contact Incentivio directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Customer Database - Customer History - Customisable Branding - Customisable Reports - Customisable Templates - Delivery Tracking - Discount Management - Dispatch Management - Food Delivery Dispatching - For Restaurants - Geographic Maps - Geolocation - Gift Card Management - Kitchen/Menu Management - Live Tracking - Loyalty Program - Mobile Access ## Integrations (16 total) - DoorDash for Merchants - Heartland Payments+ - Ovation - PAR POS - PayPal Enterprise Payments - RDS - Reflection POS - RevEl - Shipday - Spreedly - Square Point of Sale - Stripe - Toast POS - Twitter/X - Worldpay for Enterprise ... and 1 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Food Delivery Software](https://www.softwareadvice.co.uk/directory/1831/food-delivery/software) ## Alternatives 1. [DoorDash for Merchants](https://www.softwareadvice.co.uk/software/224452/doordash) — 4.1/5 (188 reviews) 2. [Restroworks Cloud Kitchen Management Software](https://www.softwareadvice.co.uk/software/421389/Restroworks-Cloud-Kitchen-Management-Software) — 4.9/5 (82 reviews) 3. [GrubHub](https://www.softwareadvice.co.uk/software/119107/grubhub) — 4.3/5 (131 reviews) 4. [Instacart](https://www.softwareadvice.co.uk/software/230776/instacart) — 4.0/5 (48 reviews) 5. [Owner.com](https://www.softwareadvice.co.uk/software/397734/owner-com) — 4.6/5 (99 reviews) ## Reviews ### "Online Ordering" — 5.0/5 > **Fikru** | *1 April 2023* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: Its feature of Making efforts that work with an AI to naturally focus on the perfect visitors at the ideal time is astonishing. > > **Cons**: No flaws, just loved it and would like to recommend it. ----- ### "Reliable, Intuitive, and Supportive: Incentivio Delivers Real Value" — 5.0/5 > **Sha** | *18 October 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: 1. Branded online ordering 2. Strong POS \& integration support 3. Flexible delivery \& scheduling options 4. Data \& analytics + loyalty/marketing tools 5. Really good customer support 6. Ease of use / intuitive interface All above are the ones Which lead me to choose incentivio. > > **Cons**: Actually I dont see any feature as such. They are pretty helpful if anything missing they use to coordinate with their development teams and accommodate our needs in short period of time. > > My overall experience with Incentivio has been very positive. The platform offers an intuitive interface that makes managing online ordering, loyalty programs, and customer engagement simple and efficient. It helps streamline restaurant operations while providing valuable insights into guest behavior. The customer support team is responsive and genuinely helpful, making onboarding and troubleshooting smooth. While some advanced customization options and promotional setups could be more flexible, Incentivio delivers solid value overall—especially for restaurants seeking an all-in-one, commission-free solution to enhance customer retention and digital ordering. ----- ### "A worthwhile investment for digital transformation" — 5.0/5 > **Marcus** | *11 July 2021* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The system was easy to procure, configure snd implement. Required almost no staff training, as it behaves like a digital employee\! > > **Cons**: Some of the integration features are still under development. I look forward to ongoing expansions. > > Incentivio has helped us transform at an exponential rate. Enabling ROI from day one. ----- ### "Chocolate Bash Incentivio Review" — 5.0/5 > **Victoria** | *27 August 2025* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Incentivio is how intuitive and easy it is to use. The platform makes managing promotions, loyalty programs, and customer engagement so seamless. On top of that, Christina’s support has been incredible—she always takes the time to walk us through updates and ensures we’re confident using every feature. > > **Cons**: The main limitation we’ve run into is with discounts—the system can sometimes feel a bit restrictive in how promotions are set up. It works well for standard offers, but having more flexibility would make it even stronger. > > Our overall experience with Incentivio has been excellent. The platform is intuitive, saves us time, and gives us valuable tools to connect with our customers. Most importantly, the support from Christina has been outstanding—she’s knowledgeable, patient, and truly invested in our success. Having her guidance has made all the difference. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/196522/incentivio) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data