--- description: Review of Submeter Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Submeter Billing | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Utility Management System](/directory/4254/utility-management/software) > [Submeter Billing](/software/194506/submeter-billing) # Submeter Billing Canonical: https://www.softwareadvice.co.uk/software/194506/submeter-billing Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/194506/submeter-billing?page=2) > Submeter Billing is a cloud-based solution that helps businesses create tenant invoices and automate the reading of meters/ > > Verdict: Rated **4.6/5** by 54 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 54 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Genea - **Location**: Irvine, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing Details**: Contact Genea for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Israel, United Kingdom, United States ## Features - Accounting - Activity Dashboard - Automatic Backup - Billing & Invoicing - Billing Rate Management - Customisable Reports - Electronic Payments - For Electricity - For Natural Gas - For Water - Historical Reporting - Meter Data Management - Metered Billing - Non-Metered Billing - Online Payments - Rate Management - Recurring/Subscription Billing - Reporting & Statistics - Self Service Portal - Transaction History ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Utility Management System](https://www.softwareadvice.co.uk/directory/4254/utility-management/software) ## Related Categories - [Utility Billing Software](https://www.softwareadvice.co.uk/directory/4542/utility-billing/software) - [Utility Management System](https://www.softwareadvice.co.uk/directory/4254/utility-management/software) ## Alternatives 1. [Heartland Payments+](https://www.softwareadvice.co.uk/software/438858/heartland-payment-system) — 4.3/5 (132 reviews) 2. [Rural Billing](https://www.softwareadvice.co.uk/software/55710/rural-billing) — 4.9/5 (60 reviews) 3. [ExpenseLogic](https://www.softwareadvice.co.uk/software/456026/ExpenseLogic) — 4.8/5 (31 reviews) 4. [EnergyCAP](https://www.softwareadvice.co.uk/software/434579/energycap) — 4.7/5 (132 reviews) 5. [Zego](https://www.softwareadvice.co.uk/software/239716/zego) — 4.5/5 (82 reviews) ## Reviews ### "Love Genea\!" — 5.0/5 > **Yanny** | *12 November 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I love that it's easy to use and makes my life so much easier when it comes to billing back our tenants for their electric usage or to set up their overtime HVAC. I also love how customer service oriented everyone is. Everyone is always so helpful and their replies to emails are always super quick. Love the Genea team\! > > **Cons**: Nothing....I really love this program\! It's easy to use and navigate. > > I haven't really had any issues but when I had, the team was always there to answer my questions in a timely manner. ----- ### "Submeter Billing Review" — 5.0/5 > **patrick** | *25 October 2023* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I like that it provides the usage data and cost to bill our tenants back for their submetered utility usage. This makes it easier on me to bill our tenants. > > **Cons**: Some times when our engineers enter meter readings in the app the readings get stuck in the app and are not received by the submeter billing team. > > I have had a great overall experience with submeter billing and it makes my job easier while also providing beneficial and detailed information to our tenants to understand the breakdown of their utility usage. ----- ### "Water Meter billing" — 3.0/5 > **Rhonda** | *14 September 2023* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: ease of reading meters, no other issues > > **Cons**: At first it was the constant emails but that has slacked a little. ----- ### "DMV Property Management" — 5.0/5 > **Liz** | *3 May 2023* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, eliminates mistakes from property billing, and able to review for accuracy. > > **Cons**: Tenants that have several meters are charged $25 per meter, I get a lot of complaints for that. > > It has helped us tremendously with so many tenants having sub-metering for water and / or electric. ----- ### "Submeter Billing" — 5.0/5 > **Susan** | *19 February 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The software is user friendly and offers various reports. The support team is fabulous. They provide timely metering invoices that can be customized along with emails stating when the invoices are ready, and they notify us if there appears to be an issue with a meter or meter read in advance of submitting the invoices. They are always available, courteous and professional. > > **Cons**: Nothing at this time. Everything works as is contracted. > > Nothing but upsides. Great product with reasonable pricing and knowledgeable personnel. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/194506/submeter-billing?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/194506/submeter-billing) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data