--- description: Review of Datto RMM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Datto RMM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [Datto RMM](/software/193912/datto-rmm) # Datto RMM Canonical: https://www.softwareadvice.co.uk/software/193912/datto-rmm Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/193912/datto-rmm?page=2) > Datto RMM is a cloud-based remote monitoring and management solution that enables MSPs to manage endpoints across an IT infrastructure. With automation configurations for tools such as network monitoring, patch management, and remote control, MSPs can increase service delivery efficiency without wasting time on every system event. Datto RMM integrates with MSP-centric tools such as AutoTask PSA, Connectwise Manage, Datto Continuity, Datto Networking, ITGlue, and other tools. > > Verdict: Rated **4.3/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 43 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaseya - **Location**: Miami, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Hungarian, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Asset Tracking - Audit Management - Audit Trail - Automatic Patch Deployment - Automatic Scans - Chat/Messaging - Compliance Management - Configuration Management - Customisable Branding - Customisable Reports - Customizable Fields - Customization - Dashboard ## Integrations (9 total) - Autotask PSA - BrightGauge - ConnectWise PSA - Datto SIRIS - IT Glue - OpsGenie - Passportal - Password Boss - ScalePad Lifecycle Manager ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IT Asset Management Software](https://www.softwareadvice.co.uk/directory/1888/it-asset-management/software) ## Related Categories - [IT Asset Management Software](https://www.softwareadvice.co.uk/directory/1888/it-asset-management/software) - [RMM Software](https://www.softwareadvice.co.uk/directory/4344/remote-monitoring-and-management/software) - [IT Service Software](https://www.softwareadvice.co.uk/directory/4207/it-service/software) - [MSP Software](https://www.softwareadvice.co.uk/directory/4553/msp/software) - [IT Management Software](https://www.softwareadvice.co.uk/directory/4563/it-management/software) ## Alternatives 1. [N-central](https://www.softwareadvice.co.uk/software/161863/solarwinds-n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.softwareadvice.co.uk/software/30397/solarwinds-remote) — 4.3/5 (203 reviews) 3. [Syncro](https://www.softwareadvice.co.uk/software/373866/syncro) — 4.6/5 (149 reviews) 4. [IT Glue](https://www.softwareadvice.co.uk/software/351312/it-glue) — 4.6/5 (342 reviews) 5. [SuperOps](https://www.softwareadvice.co.uk/software/323698/superops-ai) — 4.6/5 (65 reviews) ## Reviews ### "Administrator's review" — 5.0/5 > **Muhammad Abdullah** | *12 August 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of deployment, you need to deploy on one domain controller and from there datto provides a AD GPO deployment component and it auto deploys. Ease of mass application deployment, as long an application can be scripted out we can attach setup run script on device to deploy applications. Easy patch management and targeting flexible due to UDF fields provided by datto > > **Cons**: The NEW UI is not as user friendly as old one > > Great experience and would recommend to everyone ----- ### "High quality and effective onboarding and IT support." — 5.0/5 > **Sergio** | *19 June 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Datto RMM's mobile device management system seamlessly supports our macOS environment, providing reliable and professional assistance. Their exceptional support complements our onboarding process, enabling us to execute large IT projects efficiently with a small internal team. Datto ensures our IT infrastructure always functions optimally. > > **Cons**: There is no significant downsides to using Datto RMM. Occasionally, we experience minor delays in support response times during peak periods, but overall, their service remains reliable and effective. > > Device management addresses security concerns. Software bundling helps to bring safe software to the users with minimal overhead. The IT onboarding system helps to assign devices and create all the required accounts for new employees, which can be a time consuming process. ----- ### "Good MDM that could use just a bit more polish." — 3.0/5 > **Drew** | *28 March 2025* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Comprehensive management, logging, and automation for enterprise device management. > > **Cons**: If you have a very large tenancy, there aren't many options for narrowing down or excluding organizations and devices that you don't deal with, which is a pretty big problem for large MSPs. > > Overall, this is a decent RMM. The agents work well and don't need constant babysitting. There is a wide array of options for how you install the agent. You can get a wide array of information on managed devices and build alerts and automations on them. There are a few downsides. Their catalogue of automations is incredibly small compared to most other RMMs. Setting up alerting and automations can be a little obtuse, but that's really common amongst MDMs. The biggest weakness is likely their remote access system. It is really glitchy and has issues in numerous situations - these same situations I can use our other MDM's remote access system with no issues whatsoever. ----- ### "Boost our IT abilities" — 5.0/5 > **Brian** | *2 December 2025* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: I like the ease with which this tool allows us to remotely access users machines. Before we were using remote desktop to respond to IT tickets, but this solution is way smoother. > > **Cons**: I dont have any comments with regard to what I liked the least. So far everything has been smooth and easy with this software. > > We used and IT service to help deploy this software on the machines at our company. Once deployed, my experience has been logging in to respond to IT tickets using this RMM instead of previous solutions we used to do. ----- ### "It does what it needs to do." — 4.0/5 > **Ben** | *5 May 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Simple and easy to use. For a small shop we don't have time to spend keeping our tools working, we need them to just work for us, and this does that. > > **Cons**: There have been a couple times where there are issues with connection to endpoints, but due to clients location I can't be 100% sure it's on Datto, but it has seemed to be a 1 or 2 times over the last few years > > Overall it has been very good, very simple, and outside the couple times we've had issues it's been very consistent, and just worked for our needs very well. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/193912/datto-rmm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/193912/datto-rmm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data